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Top notch Service
Very happy with the top notch and excellent service for my loan switch. It was a very easy and smooth process from start to end. Josh and Hiba have been very fantastic. I highly recommend Lendi.
Very helpful customer service! Always help me with every question I had in the stressful times. Absolutely amazing! No hidden fees nothing surprising. I am so happy I choose Lendi! Special thanks to Mary-Ann!
Lendi home loan brokers
I can’t thank Rishi Nanda for his help and guidance through what ended up becoming a complex process due to an error in back reporting affecting my credit rating.
Rishi guided me through what needed to be done to resolve the credit rating errors. At the same time he also two home loan solutions - one in case the credit rating issue did not resolve with ba specialist lender and a second assuming it would resolve.
Throughout the process, Rishi kept me regularly informed, providing me updates that gave me confidence.
Through Rishi's skill and market knowledge I have obtained a loan 1.1% below my current loan rate which given my situation is remarkable.
I couldn't be happier.
Fantastic support and great communication in what turned out to be a less than straightforward transaction. The product on offer was exactly what we were looking for. Samuel kept us in the loop at all times, even at times when he had finished work for the day. Recommended.
I was very grateful that I had the opportunity to work with Rishi Nanda on my home loan application. I've been searching for a property over the last 12 months and I would randomly call Rishi and ask specific questions or advice on his opinion on various things such as borrowing capacity, market conditions or lenders that would best suit my needs. Rishi always took my call and was always willing to help.
My process was somewhat complicated as I needed extensive amount of documentation to support my loan application as I currently have an inves...tment property under a trust for which I needed to provide a whole subset of documentation to support my application. Rishi made sure we had all the required documentation and met all the requirements that the banks would look for on a home loan application prior to submission. I would never have gotten my loan approved in such a short turnaround if I went straight to the bank - for that I am very appreciative and grateful that I had Rishi supporting me along the entire journey.
We interacted with Rishi Nanda via Lendi and the process was very smooth. Extremely happy with the support and service offered. There were regular updates every step of the way. Rishi went beyond to help us with the loan process and have also given us great pointers for future proofing ourselves
Helpful and informative
Did exactly as discussed, accommodated in clear terms expectations and continued contact the whole way through. Rishi Nanda worked hard on my application and delivered exactly as discussed with constant communication theoughout
Our broker Igor was very helpful working through the process which did take 10 weeks from start of refinancing process until settlement date. Overall very happy with the end result
Refinanced with ease
Extremely happy with all levels of service and support provided by Carly and the Lendi team. Very professional and reliable and knew her products well. Great advice and made a difficult task much less painless.
Thanks for everything Carly....you have one very happy customer
Our broker has been outstanding!
Our broker, Viren, has been outstanding. Communicating via phone, email and txt. Working with the bank and keeping us informed all the way. He has been so beneficial to us
Great support provided by our broker James- always prompt with his communications, gave valuable advice along the way and worked with us to understand our requirements and get the best outcome. Very happy.
Lendi assigned us a wonderful broker
Our broker Cathryn was very knowledgeable, professional and quick to respond. She is also very prompt in taking the necessary steps to help us purchase our first home. She was there for us throughout the whole process from pre-application to settlement and made sure everything ran smoothly. Even though there were a few obstacles to overcome, she pulled through for us! We’re now about to move in into our new home. Thanks Cathryn and Lendi!
Outstanding Service - Received exactly what we were after
My partner and I set out to re-finance our home loan with the assistance of Lendi. Samuel, who responded to our initial email has been so professional and impressive. His personalised service, attention to detail and prompt replies to phone calls, emails and texts made us feel very safe and secure. Samuel was personable and friendly always reassuring us throughout the whole experience that things were working out, as he guided us through every step in the process ... simply outstanding service!
There were no extra fees involved and we ended up receiving a better deal than we initially sought. We couldn't recommend Lendi and Samuel highly enough! We will be using Lendi again in the future.
Excellent service! Matched solution to our needs
Liam at Lendi reviewed our loan situation and recommended a solution that matched our needs. Followed it through with prompt and regular communications to reach a great outcome for us!
Very impressed with the service.
After some initial hiccups, with a staff member leaving and my case being expedited to another representative the overall experience has been outstanding.
I was kept well informed throughout the entire process, with constant updates and realistic expectations.
The only hold up was with my new lender, at the time there was a 21 day waiting period, which I incurred twice due to issues outside of Lendi's control.
I would recommend Lendi to anyone looking to refinance. They truly took the hassle out of refinancing, I will definitely be returning in a few years.
Questions & Answers
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
What happen to lendi network?
I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.
Get an answer from our members and Lendi representatives
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