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Lendi

Lendi (page 7 of 7)

4.6 from 1,973 reviews · View Statistics

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Trish

TrishMurwillumbah

Very slow and lots of excusses

published

In total settlement took 11weeks to settle. I have had to chase and follow through with everything. Re submit paper work and Identification certificates.
And then my release paper work was incorrect which then lead to some how an extra 3 weeks.

3 comments
Lendi
Relationship manager -Lendi
Trish
Trish

Sorry not sure how to reply privately. I have submitted my phone number to another response from this

Lendi
Relationship manager -Lendi

Thanks Trish, we'll be in touch.

Lendi - Not easy home loan

published

Although the company did find us a good rate the process we had to go through was stressful, really slow and the communication between the broker and lender wasn't smooth. It took longer than it would normally through a bank and eventually once settlement happened we couldn't access the funds straight away, although we were being charged interest on the loan. We were refinancing a home loan so the old bank had to be paid out and the surplus was available to us. The old bank got paid out however it took an additional 2 days for us to access the surplus. Why is that? Short term money market?

1 comment
Lendi
Relationship manager -Lendi
Rose

Rose

  • 4 reviews
  • 3 likes

Terrible exprience

published
1 comment
Lendi
Relationship manager -Lendi
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M and M

M and MSydney Surrounds, NSW

  • 3 reviews
  • 9 likes

Appalling service

published

We contacted Lendi approximately 3 months ago to help with our mortgages. To date the issue is still not resolved and we have decided to give them the flick. Lendi are appalling at customer service, for example, not returning phone calls, not answering emails and continually asking for the same information which we had provided on more than one occasion. Lendi do not take any responsibility for their lack of customer care and love to blame anyone or anything else but themselves. BEWARE - stay away from them!

1 comment
Lendi
Relationship manager -Lendi
RRR

RRR

  • 2 reviews
  • 1 like

Nuisance caller

published

After I began an application with them, they called me multiple times a day, even after I told them that the house had been sold to someone else and I would contact them when I found another. One day they called me nine times, never leaving a message.

1 comment
Lendi
Relationship manager -Lendi

Never again

published

The entire process was endlessly frustrating and time consuming due to continuing requests made to us and our accountants for yet more information (much of it irrelevant). Despite explaining our financial circumstances time and again, the Lendi "team" never got it. Requests made for updates were rarely handled in a timely way. It has put me off borrowing ever again.

1 comment
Australian Credit and Finance
Relationship manager -Australian Credit and Finance
big Al

big Al

  • 2 reviews
  • 2 likes

taking weeks and no contact

published

well at first all was great get to signing the papers with Australian credit and finance Brisbane (Lendi so they tell me) and then no contact hard to get a hold of consultant very stressful to deal with would not recommend to anyone it has been over a month now and still not sorted out. When they came out to see us for the first time it all sounded great they could save us all this money and have our loan paid off in no time once papers were signed there was no contact which makes us worried and would do to anyone I would say.4 months on and it is still going we finally got our paperwork to find they have not applied for the loan we asked for one of the worst companies I have ever dealt with.

1 comment
Australian Credit and Finance
Relationship manager -Australian Credit and Finance
Page 7 of 7
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

Get an answer from our members and Lendi representatives

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