?
? !
1 photo
Lendi
4.6 from 2,035 reviews · View Statistics

Reviews

4.3

19 reviews
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
no1adamg

no1adamgGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Lendi so so bad, 0 stars

published

So So bad" we thought we would contact Lendi Pty Ltd to give them a go as we were wanting to purchasing a second investment property we did all that was required, and yet they did nothing! weeks past and we heard nothing, after a few weeks maybe months Lendi contacted us to ask us about our experience then apologized, we told them they "did nothing" so they put us at the top of the list, great, But they still did nothing!! we've never heard back from them, So in the end we went to ANZ out self and had our loan in 5 minutes, How easy it was.
Lendi you better get your bleeep together. Lendi even said they were going to use ANZ,
Thank you ANZ.
"Lendi we've never had such poor customer service EVER

  • Thumbnail
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Start DateNovember 2019
Loan used forHome Construction
1 comment
Lendi
Relationship manager -Lendi
Similar opinion? Write a review on ProductReview.com.au!
Professional Partners

Looking for Home Loans?

Read the reviews for Professional Partners

171 reviews
Ad

WORST experience EVER in our lifes with a broker from this company!

published

Experienced huge unexpected costs, almost completely ruinied us financially and I ended up in mental health sessions at hospital while heavily pregnant due to the stress and major depression caused.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forHome Construction
1 comment
Lendi
Relationship manager -Lendi
Similar opinion? Write a review on ProductReview.com.au!
Tess S.

Tess S.Central West, NSW

Garbage and a complete waste of time!

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan used forHome Construction
1 comment
Lendi
Relationship manager -Lendi
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Lendi compares to other Home Loans

Know better, choose better.

Compare all
Krishna K.

Krishna K.Greater Melbourne (Inner), VIC

Average customer service from broker, lender suggestions was disaster.

published
Transparency
Customer Service
Application Process
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forHome Construction
1 comment
Lendi
Relationship manager -Lendi
Similar opinion? Write a review on ProductReview.com.au!
See all Lendi reviews

Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

See all Lendi questions

Get an answer from our members and Lendi representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.