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Lendi
4.6 from 2,035 reviews · View Statistics

Reviews

4.8

132 reviews
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Anonymous

Anonymous Perth, WA

Will never go through lendi again

published

Applied for a loan in November 2020, loan still has not gone through May 2021. I have lost a lot of money in interest in this period of time! Lendi keeps blaming the banks for the wait, however are very slow themselves to find resolutions to questions I have asked.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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Professional Partners

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171 reviews
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Worst home loan brokerage experience ever

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateApril 2021
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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LisaChilliMuttley

LisaChilliMuttleySouth East Queensland, QLD

  • Verified

Its Approved...Oh No its Not...

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forSecond Home
1 comment
Lendi
Relationship manager -Lendi
Similar opinion? Write a review on ProductReview.com.au!
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Frustrating Process. Constantly Ignored. Unprofessional service.

published

Process started off brilliantly with constant, clear communication....then Lendi dropped the ball and the process ended up taking 2 months! I didn't get the rate I was offered. My emails and phone calls were being ignored because they "forgot" or were "busy with other clients". Extremely unprofessional

Incentivised ReviewNo
Loan TypeSplit
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi
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WORST experience EVER in our lifes with a broker from this company!

published

Experienced huge unexpected costs, almost completely ruinied us financially and I ended up in mental health sessions at hospital while heavily pregnant due to the stress and major depression caused.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forHome Construction
1 comment
Lendi
Relationship manager -Lendi
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Questions & Answers

Dips

Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish

GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

See all Lendi questions

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