Reviewer Photos & Videos
Perfect service for a great result!
Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.
Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
The reviewer stated that an incentive was offered for this review
Great Job, Well Done!
Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.
Lendi & Kendal are just AMAZING
Where do I start with Lendi... oh wow, they are just amazing.
I work for a Big 4 bank, and I will always do all my lending through my broker, Kendal, and the Lendi platform. I have just completed by fourth application with the Lendi team, and this is my third with Kendal and it's always such an easy process.
The Lendi platform is just so simple, it asks you for all the information needed for your application, and you upload it onto the portal so your broker (and the lender) can see all the information they need. For me (a millennial), having ...an online platform where I can just do everything myself (in my own time, at my own pace) is just simply amazing. I have great trust in my broker, and I have extreme confidence in her ability to understand my needs and recommend the best lenders and products to help meet my needs. Never before (even as a bank staff member) has the lending process been so easy! The customer service is fantastic, and I highly rate them and recommend them to all!
Margaret is a superstar broker
Was the easiest loan process I have ever gone through. Was handled well and all issues were quickly and easily dealt with. Will have no issue is recommending her to anyone
Great service. Kept us up to date with what was happening at every stage and Kendal was a joy to deal with.
Very happy with the service. Great communication throughout and a good outcome for us. I would recommend. They were happy to take me through my options and explained everything thoroughly.
Thank-you Jessica and Christine - Lendi is lucky to have you!
Thanks-you to Jessica Kong and Christine Dela Cruz - it wasn't plain sailing with our requirements and the bank moving the goal posts but we got there in the end.
Jessica was a good listener and very patient with our requests. Jessica always kept us updated on the progress and was genuinely happy for us when we had our financials agreed.
We then worked with Christine up to the settlement date and again was always kept up to date on the progress. Christine then helped us jump the final hurdle to meet the date we had committed to.
Thank-you both for all your support.
Amazing team who will go above and beyond to help you meet your goals
Extremely happy with the service lendi provided us. If I could give more stars I would. Our broker Jeff was just incredible, such a lovely person who went above and beyond to help us meet out goals. He invested alot of time in us to help us and we will forever be thankful for. Lendi you have an amazing team of employees. Thank you lendi!
Lendi has been fantastic in our refinancing and purchase. The app for tracking progress is great. Leigh could not of been more helpful and found us the best deal. Leigh went above and beyond to help us through everything. Would definitely recommend .
Follow up call from settlement
Follow up call from settlement explained that I had completed variation etc and submitted back to Suncorp last week. Acknowledge that this can take up to a couple of weeks to be processed.
Review collected in partnership with Lendi
Excellent service - would recommend to others
Excellent customer service, communication and follow up. Fraser was very patient and reassuring when there were unexpected delays with looming deadlines.
All costs and figures were explained upfront so there were no unexpected surprises, including when the land valuation came back lower than the cost of the land (gotta watch those developers!). Fraser was sure to notify me as soon as the valuation was returned so I could decide on what I wanted to do without being under pressure.
Happy with rate offered… I would use Lendi again and recommend to friends and family.
Fantastic team, great communication from all involved.
All objectives met. Great rate. Fantastic customer service. I think the team at Lendi provided person service which catered for our needs and wants along with providing options as to where to go in the future.
I now consider myself a Lendi Loyal!!
I now consider myself a Lendi loyal with this being my FOURTH Home-Loan application/refinance through the broker. As with my previous experiences, Rishi Nanda was EXTREMELY helpful with his valuable industry insights and diligent followups in narrowing down the best loan packages and rates for my complex needs.
Thoroughly appreciate the prompt communications throughout the process, as well as Rishi's particular willingness to be available to take my calls even out of hours, over the weekends, as well as for ongoing general Property-Investment ...guidance and consultation (even when I may simply be seeking a second-opinion on available options and not be actively involved in an ongoing application). I believe it is small, beyond-the-call-of-duty gestures such as these, which have personally assisted me in confidently building my portfolio over time. Also greatly appreciate the quick turnarounds achieved, which may have been critical to making or breaking the deal, particularly in the current red-hot Aussie market. I would unreservedly be willing to recommend Rishi's services.
Mike Esposito best broker, and I've never looked back.
Mike Esposito got my invvesment property loan after other brokers failed, he worked thru complex issues to get the job done, i would have lost this property without his drive to not disappoint his client.
My experience with this Company was nothing short of great!
Being the skeptic that I am, I was very cautious to deal with Lendi, who has heard of Lendi , I haven't. However, my experience with this Company was nothing short of great! Many thanks to Igor for your excellent service; prompt, friendly and professional and to Tammi for your professionalism. I highly recommend Lendi to anyone with financing needs. The whole process became quite easy because of the team's efficiency.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed firstname.lastname@example.org - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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