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Lendi
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- 3 reviews
Perfect service for a great result!
Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.
- 2 reviews
Outstanding
Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
fully satisfied.
Hi Nav, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will contin...
Read moreue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.The reviewer stated that an incentive was offered for this review
Great Job, Well Done!
Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.
Hi Ivy, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Nick and the whole Team Lendi. We take pride in giving the best cus...
Read moretomer experience possible. Please feel free to reach out anytime if you need assistance in the future.- 28 reviews
- 26 likes
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Lendi & Kendal are just AMAZING
Where do I start with Lendi... oh wow, they are just amazing.
I work for a Big 4 bank, and I will always do all my lending through my broker, Kendal, and the Lendi platform. I have just completed by fourth application with the Lendi team, and this is my third with Kendal and it's always such an easy process.
The Lendi platform is just so simple, it asks you for all the information needed for your application, and you upload it onto the portal so your broker (and the lender) can see all the information they need. For me (a millennial), having ...
Read morean online platform where I can just do everything myself (in my own time, at my own pace) is just simply amazing. I have great trust in my broker, and I have extreme confidence in her ability to understand my needs and recommend the best lenders and products to help meet my needs. Never before (even as a bank staff member) has the lending process been so easy! The customer service is fantastic, and I highly rate them and recommend them to all!Hi Matt, thank you so much for taking the time to share your experience with Kendal and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we...
Read more will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Find out how Lendi compares to other Home Loans
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Exceptional Customer Service
We recently refinanced our home loan through Faron Burrows and Faron truly went above and beyond for us, her customer service, professionalism, communication and knowledge is second to none and we have been incredibly grateful to have Faron as our broker as she was nothing short of amazing and secured us a lower interest rate.
We wont be using anyone else in the future as Faron is the best in the business.
Hi Chloe, thank you for taking the time to leave a positive note for Faron and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach...
Read more out to us anytime if you need assistance in the future.Provided all the help I needed!
Mark was extremely helpful and knowledgeable. He was very patient with my questions and made sure to follow up with me and my Solicitor to ensure the process would run smoothly.
Hi there, thank you for taking the time to leave a positive note for Mark and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach ...
Read moreout to us anytime if you need assistance in the future.Margaret is a superstar broker
Was the easiest loan process I have ever gone through. Was handled well and all issues were quickly and easily dealt with. Will have no issue is recommending her to anyone
Hi Steve, thank you so much for your 5-star review for Margaret! We will share this with the Lendi team to let them know and continue the amazing work. Please feel free to reach out to us anytime if you need further assistance.
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Perfect
Our broker had to deal with a very recalcitrant lender when moving to a new lender, he kept us updated and worked hard to complete the transactions over a number of months, would definitely recommend using Lendi when moving lenders
Hi Darren, thank you for taking the time to leave Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Review collected in partnership with Lendi
Excellent service and Mortgage Broker
I came across Lendi online while looking to refinance some of my existing home loans after my two long standing mortgage brokers couldn’t or didn’t want to help.
I was dealing with Christian Dal Cin from Lendi and I was amazed at how efficient, helpful and knowledgeable he was.
While we were waiting for the approval process my plans changed and I decided to cancel the application. Usually I would expect the agent to be disappointed or upset after putting in such great work but Christian took it in his stride and was understanding and helpful ...
Hi Peter, thank you for taking the time to leave us such a positive review of your experience with Christian and Lendi Team. Putting customers' experience is our priority alongside in everything we do...
Read more. We’re so glad to hear that we were able to deliver your expectations of 10/10. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Find out how Lendi compares to other Home Loans
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- 2 reviews
Great service. Kept us up to date with what was happening at every stage and Kendal was a joy to deal with.
Very happy with the service. Great communication throughout and a good outcome for us. I would recommend. They were happy to take me through my options and explained everything thoroughly.
Hi Vikki, thank you for taking the time to leave us such a positive review of your experience with Kendal and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w...
Read moree do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Absolutely recommend Mark Yeo
Tackling our extremely tricky loan (our fault) with speed bumps at every step of the way, Mark was there for us at every step. Not once did he hesitate or sway when faced with an issue, his continuous positivity was compelling and put one at ease. We owe a lot to Mark, and feel like war buddies after what we just went through! He is very reactive and quick on the phone, very much a man with the plan. I will be in contact again for my next loan and hope we can continue a lasting relationship.
Hi Phillip, thank you for taking the time to leave us such a positive review of your experience with Mark and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w...
Read moree do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Thank-you Jessica and Christine - Lendi is lucky to have you!
Thanks-you to Jessica Kong and Christine Dela Cruz - it wasn't plain sailing with our requirements and the bank moving the goal posts but we got there in the end.
Jessica was a good listener and very patient with our requests. Jessica always kept us updated on the progress and was genuinely happy for us when we had our financials agreed.
We then worked with Christine up to the settlement date and again was always kept up to date on the progress. Christine then helped us jump the final hurdle to meet the date we had committed to.
Thank-you both for all your support.
Hi Lisa, thank you so much for taking the time to leave us such a positive review of your experience with Jessica and Christine from the Lendi Team! Here at Lendi, we put customer experience at the fo...
Read morerefront of everything we do. We’re so pleased to hear your experience was in line with what we expect it to be and we cannot wait to share the feedback with our team. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Find out how Lendi compares to other Home Loans
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- 11 reviews
- 2 likes
Amazing team who will go above and beyond to help you meet your goals
Extremely happy with the service lendi provided us. If I could give more stars I would. Our broker Jeff was just incredible, such a lovely person who went above and beyond to help us meet out goals. He invested alot of time in us to help us and we will forever be thankful for. Lendi you have an amazing team of employees. Thank you lendi!
Wow Kim, thank you for taking the time to leave us such a positive review of your experience with Jeff and the Lendi Team! Here at Lendi, we put customer experience at the forefront of everything we d...
Read moreo. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with, thank you again!Ask for Mark Yeo, you won't be disappointed!
This was our second time using Mark for the purchase of our house and I can't say enough nice things. He made the whole process seemless and was available every step of the way.
Hi Niren, we are so pleased to hear about your experience with Mark and the Lendi team! We’re always doing our best to ensure we keep the process as seamless as possible for our customers, and it’s ...
Read morebeyond rewarding to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Excellent support and communication from beginning to end!
Very helpful and went above and beyond at every stage, particularly after another lender (bank) stuffed me around for months. Save yourself time, pick Lendi and the process will be smooth and hassle free.
Hi Claire, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’r...
Read moree so happy to hear your experience was in line with what we expect it to be and that we could help. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
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Hi Katy, thank you so much for your 5-star review for Michael! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.