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I couldn’t believe how seamless the whole process was ! So easy and professional
The whole process was so easy . Our consultant made it seamless . She found the perfect option for us . We are now with a great lender and rate .
I truly couldn’t fault the service and response to all our enquires . A great experience !
Excellent service and knowledge
Mike from Lendi has helped us countless times over the last couple of years. He is very knowledgeable. He's very quick to respond and willing to answer all questions honestly.
Amazing & fast service!
Roz did an amazing job finding the best solution for us! She was very patient, explained again and again until we understood - even 2 evening video sessions to accommodate us.
Thank you Eric
My whole experience with Lendi has been fantastic. Super quick and easy from beginning to end. Eric was extremely experienced and professional, very caring and gave me the best advice.
Thank you Eric.
Quick and easy
My whole experience with Lendi has been fantastic. Super quick and easy. My lender understood my needs and got what I wanted. Would highly recommend Lendi to my friends and family.
Professional and experienced
I started off enquiring Lendi with some doubts, however Thomas was extremely experienced and professional. Despite the repetitive and long process with the bank itself, Thomas was patience, kind, helpful and an expert. Thomas is definitely worth the 5 stars.
However the 1 star is taken off was due to Lendi was unable to keep their promise in delivering their flybuys bonus enquiry offer. Despite I have contacted Lendi multiple times where I've been promised that I'll get a call-back, however as of to-date still no contact from Lendi and was sti...ll unable to advise me on the Lendi flybuys bonus points. Not a huge bonus, but was disappointed, despite the multiple feedback. I am all for businesses where they keep their promises, and if you can't keep them, then don't sell them to your customers.
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Lendi was super easy to deal with from beginning to end!! They kept us up to date through out the whole process. Our consultant was extremely helpful. Ended up with a super low rate than our old one, consolidated some debt and ended up with cash back! I would 100% would recommend Lendi to friends and family! Thank you
Third time using Lendi, Still awesome !!!
Samantha was extremely helpful, with her help I was able to top up my home loan very quickly. within one week I had confirmation of an unconditional loan increase. Lendi make re financing so easy, the guide you through everything that is required and keep in contact with updates at regular intervals. I will continue to use this service for all of my refinancing.
Madison was great, he helped us thru the process and was excellent in his communications with us. Always friendly and very helpful. The Lendi process was easy and loved it being an online process.
Anupama and the team were really helpful through the stressful process of getting a loan. We had to pay a penalty because the lender couldn't finalise the loan on time and she managed to get get that money back for us with minimal hassle.
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Eric was a great home loan specialist. Friendly, reliable, helpful and knowledgeable. I would definitely recommend to others. He made me feel comfortable in the process as I was going it alone.
Such a great experience with Lendi
This is the second time we have used Lendi and again we had a great experience with them.
Luke was amazing. He was so helpful and made the process so easy.
Luke explained everything and there were no surprise costs.
Luke found us a 8 products to choose from and he listened to exactly what we wanted. He narrowed it down to 3 and we chose exactly what we wanted.
The turnaround time was so fast and before we knew it, we were settled on the loan. It was great.
The Lendi platform to upload docs is just so handy and helpful while working full time it just made it so easy.
We highly recommend Luke from Lendi he just made it all so easy and was a pleasure to deal with.
Samuel was fantastic to deal with the whole way through our process. He helped us to find the best bank and rate for our circumstances. Great customer service was provided.
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Julio S from Lendi is SO helpful!
Julio made securing home loan such an easy process and I learnt so much along the way. I would absolutely recommend Lendi (Julio in particular) was a pleasure to deal with.
Professional, supportive and prompt.
Rytis was beyond brilliant.
He was very patient, great at explaining financial definitions, and clear about what steps we needed to take. There was an appropriate amount of emails/phone calls, to make sure we were on track (but not an avalanche to make us feel like it was spam). The response rate to any questions that we had, were prompt.
We felt like we were supported throughout the application process.
Questions & Answers
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.
Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.
Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.
Hi, I have responded in our private message.
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