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All of the Lendi team were brilliant. I am forever grateful to have answered that call which saved me 3% on our interest home loan. You always kept us posted and updated. I can’t fault any of you. You were all the most professional competent friendly team I’ve ever dealt with. Keep up the great work. I’m over the moon. Thank you thank you thank you
More than a broker
Belinda Johns was much more than a simple broker, she became a friend.
She had done so much to help my family to achieve our dream home.
Thank you so much, Belinda and Lendi.
Daniel was awesome!
He got our loan sorted in two phone conversations and got us a lot better interest rate than we previously had.
It was so easy
Definitely will be using Lendi again.
No need to chase anyone else! Choose Lendi
Amazing service rendered by Lendi and especially Kendal Van Katwijk. She is an absolutely wonderful person, who helped me at every step. And I did have a complex loan and lots of questions. But Kendal was upto it.
I can't speak high enogh for her and the settlement team at Lendi who managed a superb deal with the right Lender.
Amazing! Forever grateful
Customer service was outstanding, Greg from Lendi is the most incredible guy doing everything he could to get us out of Keystart and getting us such a good rate.Highly recommend
New home loan
Nick was extremely easy to deal with. Answered all my questions and returned calls promptly. He made the whole process stress free. Thanks so much for your service and great interest rate.
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Steven Kelly - FANTASTIC
Steven has been so patient with us the whole way through this process. Our application would not have been an easy one and he has made it so streamlined! There was no confusion at all about where we stand or what’s next! His communication with us was exactly what we needed! I will definitely recommend Steven and Lendi to anyone who asks!
I cannot fault the service I received
Customer service was 5 stars from start to finish. Excellent communication , always ready and willing to help and everything was explained clearly. Kyra and her team went above and beyond to get me the best rate ( saving me over $450/month on interest). Not only that , they were able to get my loan settled earlier than expected. I cannot fault the service I received from Lendi. I am definitely going to use Lendi ( Krya and her team again). Thank you so much Kyra, I appreciate everything you have done for me in the process of refinancing my mortgage.
Absolute waste of time!
Extremely disappointed with the service and outcome I received after being promised to be refinanced with HSBC. Lendi had me believe everything looked great and was going to take a couple of weeks to get approved. 2 months later after going through the whole process I get turned down because I’m self employed and run a business. Don’t bother wasting your time! Refinance with someone else as I found a much better company that’s already getting me approved and refinanced.
Looked really promising but……
We have been on the refinance merry go round directly with Macquarie Bank for months and so decided to look elsewhere. The initial phone interview was very positive and we had a scheduled video meeting with Leigh Passfield that evening. Again all looked promising, surprisingly Macquarie Bank was seen as the best fit for us and Leigh offered to follow up with Macquarie Bank. Then the door seemed to close quickly once we reiterated that we were looking for an interest only period of 5 years - which had been communicated in the initial phone in...terview. We were then asked to leave a review to ‘justify my time’. Three weeks later, haven’t heard anything more. UPDATE - After attempting to post the above review in early December, we received an email immediately to enter mediation and a further email two days later with a promise to ‘escalate to our management team’, 6 weeks later, still nothing. We are always eager to support new business, perhaps Lendi just got too big too fast. For us to refinance was just a personal choice, we were in no hurry, but if you needed to move quickly to purchase, I’d be wary.
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Very detailed and helpful. Quick turnaround. Knowledgeable agents. I will definitely recommend to my friends and family due to the customer satisfaction experienced when dealing with Lendi. After support is great as well.
Absolutely Amazing Team
My circumstances change and I had to refinance my mortgage sadly the banks wouldn't play ball for a working, newly single mum, but Dean Hulsman and his team went above and beyond to make sure I was able to keep my home, it took some time but they didn't give up and when the process had to go through the Christmas holiday they were there to help.
Highly recommend this amazing team, I will most certainly use Lendi and Dean's team again for a 3rd time if the need arises.
Love the lower interest rate and cash back offer
Shane Finney was an outstanding Customer service provider especially over the holiday season when most banks closed. He was always available to help with support and assistance with the loan application process
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Samuel Is amazing
Samuel help us to refinance our home loan. He was full of information and provide us with lots option. His customer service was perfect and would highly recommend him to friends and family
Made a complicated mess much better
We had the pleasure of working with Johanna Mendoza. We had a finance package with a bank which had several loans in joint names and 2 houses and we have now separated and needed to simplify things. One of us took over all the finance and needed a loan. Johanna sorted through our mess and recommended a suitable loan and then guided us through the messy refinance process. Then she sent us a beautiful gift after all was sorted!
We can't recommend her and Lendi high enough!
Questions & Answers
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
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