Reviewer Photos & Videos
Top notch customer service! Very easy and efficient to use the app and download our documents. Excellent communication. Thanks so much for helping us get our loan! Super happy with Lendi.
Exceptional experience from Lendi AGAIN! Sean has helped us a number of times with our various mortgage needs from straightforward refinancing, to bridging loans and now building loans. A brilliant service and a knack for explaining complex stuff in layman's terms. Cannot recommend more!
Amazing professional personalised service !!!
Matt was very friendly and accomodating. He found a loan that suited our needs and workes with us to organise every facet. We are extremely satisfied with the service recieved.
Lendi offers an A+ service!
The amazing support, communication and depth of knowledge our consultant Lamita Achy offered us during the process gave us the confidence that we were being given the best product, at the best interest rate and was perfect for us after explaining to Lamita our finance goals. I would not hesitate to recommend Lendi to any of my family and friends. Lamita is certainly an asset to Lendi and made the process of applying for finance very simplified. After our application was approved we were then moved to a wonderful client solutions expert Hiba Elbaz to see us through to settlement which was achieved today. THANKYOU to both of these lovely ladies.
Great to deal with an quick with responses
Stephen was great to deal with and always kept us up to date with what was happening during the lon process. He was at all times professional in his approach when speaking with us. He got the best home loan rate that was available for our situation. Great job.
We're very pleased with our experience with Risabh at Lendi. He has kept us informed throughout the process, he was fast & knowledgeable about about all the products we needed. We highly recommend.
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Matthew Wade - A++ Absolutely amazing - Very helpful and quick responses
- Throughout the whole process, he was transparent, reliable, informed and super knowledgeable
- always replied promptly
- was always available
- super friendly and always able to answer the silly question i had
DEFINITELY WOULD RECOMMEND
Good experience from Lendi
Lendi was very proficient in application process. The process went smooth, however a bit longer than initially anticipated. The first contact person Karan was very helpful and professional. Continuous communication received throughout.
Excellent service, highly recommend!
Jack White has been absolutely awesome for us. I highly recommend him and Lendi. We are very satisfied and had exceptional help throughout the process. Great experience! Great broker - Jack White - legend!
I have dealt with Lester from Lendi since April 2019 who worked very hard to find a lender and find ways for me to borrow the money that I needed to buy a land and build our dream home. I was in a very difficult situation where other banks did not lend to me and multiple other brokers had said that they can't find any options to help me. But Lester didn't give up and worked hard to find a way for us buy the land and build our home. We bought the land in July last year and just settled on our construction loan. Thanks to Lester we can now build our dream home. Extremely great service. Very happy.
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Lendi so so bad, 0 stars
So So bad" we thought we would contact Lendi Pty Ltd to give them a go as we were wanting to purchasing a second investment property we did all that was required, and yet they did nothing! weeks past and we heard nothing, after a few weeks maybe months Lendi contacted us to ask us about our experience then apologized, we told them they "did nothing" so they put us at the top of the list, great, But they still did nothing!! we've never heard back from them, So in the end we went to ANZ out self and had our loan in 5 minutes, How easy it was.
Lendi you better get your bleeep together. Lendi even said they were going to use ANZ,
Thank you ANZ.
"Lendi we've never had such poor customer service EVER
WORST experience EVER in our lifes with a broker from this company!
Experienced huge unexpected costs, almost completely ruinied us financially and I ended up in mental health sessions at hospital while heavily pregnant due to the stress and major depression caused.
Remortgaging made easy with Lendi
Was put onto Lendi by a close friend who had nothing but positive things to say about the process and the mortgage options available through Lendi.
I dealt with Kris who was extremely helpful throughout the process and was always prompt in answering any questions I had for him.
All in all remortgaging with the assistance of Lendi was a walk in the park and resulted in a HUGE reduction in my monthly mortgage repayments.
Thanks Lendi, and especially Kris.
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Well advised and felt help was there if I needed it.
Everything was straight forward and easy.
Would highly recommended Lendi to anyone looking for a broker.
Would use Lendi again 100%
There were no hidden fees and black tape as they call it.
Very happy customer.
Garbage and a complete waste of time!
Lendi promises the world and delivers NOTHING!
We wanted to complete a house build and as a self employed Builder with an incomplete build we knew that things might be difficult, although we only wanted to borrow a relatively small amount and consolidate another small loan.
Lendi assured us that they could accommodate this and were very positive.
This was where the joy ended.
Being dragged along with falsities for months, with ongoing paperwork submissions and vague communication, we finally had conditional approval, with the current works and...
Questions & Answers
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
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