Excellent support and communication from beginning to end!
Very helpful and went above and beyond at every stage, particularly after another lender (bank) stuffed me around for months. Save yourself time, pick Lendi and the process will be smooth and hassle free.
Lendi contacted us at just the right time. They were professional and their customer service was reliable and timely . We refinanced and are saving interest with a new attractive rate.
I wish I had used Lendi years ago! I highly recommend my broker Eugene Riceputo, who negotiated a new interest rate on investment properties that is saving me heaps of money. Eugene was very professional to deal with, kept me updated on a regular basis, and brought a new loan application to a successful result, which is very much appreciated.
My broker was awesome
My broker Luke was fantastic. Knowledgeable and a very good communicator. He kept me informed throughout and when I needed questions answered, he was always willing to help. I would highly recommend Luke.
Excellent customer service
Second time using lendi just as easy as the first awesome customer service very friendly staff no extra cost got a great interest rate Mary was just great to deal with
Luke Metherall in Lendi
Luke Metherall is an amazing person. He is very knowledgeable and responsive. He gave me a lot of extra information about the process and alternatives. He is always accessible. Highly recommended
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Home loan application
My consultant, Sam De Swardt was very calm, yet professional in every interaction we had, which made me feel comfortable in the otherwise stressful process. His knowledge of the homeloan market was outstanding.
The loan product that Lendi set me up with fit my needs exactly at no extra cost to myself.
Dean at Lendi was fantastic! Found the best loan for our needs and kept us informed throughout the whole process. He went above and beyond to ensure our property settled on time. Thank you, very happy.
I am more than happy with the result achieved by Lendi and especially Anupama Homagain who worked her way through the difficult process of refinancing two of my investment loans. It was a great amount of work and dealings with the bank and she competently handled every aspect to achieve a great result. I was always kept informed as to what was happening through the whole process. Being an owner of several rental properties and an ex mortgage broker I have gone through this process so many times and fully understand the hurdles that need to be addressed. I would definitely recommend Lendi and especially Anupama to anyone looking for finance.
Lendi has been fantastic in our refinancing and purchase. The app for tracking progress is great. Leigh could not of been more helpful and found us the best deal. Leigh went above and beyond to help us through everything. Would definitely recommend .
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QUICK & SUPER EASY
I actually can't believe how quick, easy and efficient using Lendi has been. From the initial online entry of my details to speaking over the phone with representatives. I won't be using my mortguage broker again since I've had better results with Lendi. Thanks to the two chaps that were able to assist me.
Great bunch of professionals which are really determined in helping you throughout the whole process.
Carly has been incredible: always available to calls and emails, positive, confident and helpful. I would recommend to everyone & can't wait to get their her for my next purchase. Thanks.
My wife and I just renegotiated the terms on an investment loan through Jade Yuen at Lendi. Jade was prompt, professional and courteous in all dealings and most importantly saved us $$$. Highly recommended!
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Loan Approved in Record Time
Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.
Very Happy Customer!
Very happy with the service that Lendi provided. Broker (Fraser) was excellent - always on top of issues, and very good at keeping me in the loop with where things were at and how things were going. Unexpected delays (and mistakes) by the lender added to the stress and time taken but Fraser kept things moving in conjunction with his counterparts at the lender I chose to go with. Settlement occurred on time and with no further hiccups.
Online platform needs a bit of work - ability to upload documents easily was great, but automated emails sent w...
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Questions & Answers
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
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