Home loan application
My consultant, Sam De Swardt was very calm, yet professional in every interaction we had, which made me feel comfortable in the otherwise stressful process. His knowledge of the homeloan market was outstanding.
The loan product that Lendi set me up with fit my needs exactly at no extra cost to myself.
Dean at Lendi was fantastic! Found the best loan for our needs and kept us informed throughout the whole process. He went above and beyond to ensure our property settled on time. Thank you, very happy.
I am more than happy with the result achieved by Lendi and especially Anupama Homagain who worked her way through the difficult process of refinancing two of my investment loans. It was a great amount of work and dealings with the bank and she competently handled every aspect to achieve a great result. I was always kept informed as to what was happening through the whole process. Being an owner of several rental properties and an ex mortgage broker I have gone through this process so many times and fully understand the hurdles that need to be addressed. I would definitely recommend Lendi and especially Anupama to anyone looking for finance.
QUICK & SUPER EASY
I actually can't believe how quick, easy and efficient using Lendi has been. From the initial online entry of my details to speaking over the phone with representatives. I won't be using my mortguage broker again since I've had better results with Lendi. Thanks to the two chaps that were able to assist me.
Great bunch of professionals which are really determined in helping you throughout the whole process.
Carly has been incredible: always available to calls and emails, positive, confident and helpful. I would recommend to everyone & can't wait to get their her for my next purchase. Thanks.
My wife and I just renegotiated the terms on an investment loan through Jade Yuen at Lendi. Jade was prompt, professional and courteous in all dealings and most importantly saved us $$$. Highly recommended!
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Loan Approved in Record Time
Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.
From the start to the end, we were informed on everything we needed to know. Any question was answered quickly and professionally.
We had complicated circumstances, but this was worked out and the loan approved very quickly.
Transferred my existing home loan to a lower rate. Very quick and simple process and Justin was excellent in guiding me through the options/process. Full marks for Lendi in service provider
brilliant customer service no contact super secure very fast approvals
fantastic service no money at all to pay extremely efficient i only used my bank old style sitting down with manager quibbling over interest rates these guys have 39 lenders to get you the absolute best rate and its free unreal just do it you wont regret it
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I contacted Lendi via an online search and was called by their broker Michael Drinkwater.
To my absolute astonishment he obtained details needed, and within 30 minutes I knew who would take on my refinance. Michael is an absolute pleasure to deal with, his knowledge is outstading, he is hard working, not phased and absolutely efficient in his profession.
Within two weeks my refinance was approved at an amazing rate with great features.
Michael will be my point of contact if I need anything moving on, he is an absolute credit to Lendi.
I foresee Michael excelling in his future career.
A high recommendation from me. ...Congratulations Lendi, you clearly choose your staff, requiring excellence, and that is what you have in Michael Drinkwater. Congratulations Michael, you are amazing. Thank you.
Professional and friendly service
Mary-Anne was professional and friendly and provided an excellent service so we achieved the best outcome for our loan. Highly recommended. very pleased with outcome and any concerns or queries were addressed promptly and professionally.
The service we received from our home loan consultant Kathryn was amazing. She was always keeping in touch with us and informed us of any delays. She found us a really good loan, we could not be happier.
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Very helpful and so hard working
Our first home buying experience was not the smoothest, due to bank undervaluation resulting in switching of lenders, solicitor bailing on us mid way through, and extremely long bank processing times causing us to delay settlement twice. However through all of this, Faron at Lendi was our go to for questions and information, and she worked very hard to get our loan approval over the line in the end, even working through sick days and while one leave. Thank you Faron!
Flawless….. a pleasure to do business with
I simply needed to change my owner occupied mortgage to an investment mortgage with a small consolidation. After being rejected with no explanation from my long term bank (one of the big 4), I sought out finding a broker. I was skeptical contacting Lendi who I found on the internet, but it has been the best move I have ever made. My personal broker Josh assured me that nothing would be done without consultation, no hidden credit file hits, just open communication. This is exactly what I got. He answered all questions, replied to all emails and...when he said he was going to call at 3pm, he called at 3pm and never rushed me. Josh went through my situation and explained that he had 3 lenders in mind and gave me the option to choose. I went with his first suggestion of Bank West and they too have been amazing and helpful. I was kept a informed throughout the process from application to settlement and have had follow up emails and calls just to check all is fine. Don’t be scared to use Lendi…. I’ll be contacting Josh and Lendi when I’m ready for my next property.
Review collected in partnership with Lendi
Questions & Answers
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
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