Reviewer Photos & Videos
Lendi Brokers are great
Fast, organised and professional. Very pleased with Lendi and their staff. Mark Yeo was fabulous, I even got a birthday call today on my birthday. We are very pleased we used Lendi services to refinance. Thanks Lendi and thank you Mark.
Merry Christmas when it arrives to one and all :-)
Job made easy !!!
Our home loan consultant - Michael Harrison was amazing during the entire process. His attention to detail and professionalism through it all, was to a standard where all home loan consultants should strive too. He’s a valuable asset to the Lendi brand and I hope they see how great he is with getting the best outcomes for clients.
We were satisfied with how quick and easy he made refinancing with a new lender was, he gave us all the information we needed and advice to make the best suitable decision for what we needed.
I’m very happy with the outcome and I would recommend Lendi to family and friends - Amazing !!!
The best brokers I found!!!!
Initially I was reluctant to use an online platform. But I gave them a call to know the process and I felt it’s easy to work with these people. There were no hidden cost, super customer experience and the process was seamless! Zac answered every question I had and supported 200%.
Initially Lendi supported us to secure our land by putting the land loan first then supported to get one loan to cover the house and land both.
Whole process took less than 1.5months, that is to get through both loans.
Also they gave the best rate that was in the market and we are super happy! Hope they keep up the good work!
Best platform so far
You simply upload one document at the time step by step until you have all boxes ticked.
Then they contact you for best loan options and they submit all documents to your new loan provider.
These guys are unprofessional, inefficient, incapable, cost me 4k in penalty due to their slow processing time
It was my biggest mistake trusting an online broker. Everything seems fine at first and turns super slow after I put in my deposit with my purchase.
I was contacted by [Name Removed] on 30th June 2021, he was "confident" as assured me that it would be easy to get the loan through him and the bank he chose AMP (which was just as incapable)
The very first mistake was getting my name wrong, which caused a huge amount of time proofing my name.
There was so much time wasted asking over useless information, questions and even wanted me to create a s...
Friendly and professional service
Using the new tech to make a great service and responsive.
Provide enough information for the right home loan to suit needs. Portal simple to use, uploading documents and following the steps easy.
Customer satisfaction is the highest priority in Lendi
Compare lenders with Lendi
Established confidence on the very first call. Settlement completed in 2 weeks
I was in a critical state where I have to complete my house settlement within 1 month. After signing the house contract, the bank with whom I had pre-approval increased the interest rate by .20% and they never gave the option of rate cap. I was not confident enough that they will help me settle the house within a month. I spoke to the Lendi loan broker and within 2 hours my loan application was launched. In 2 weeks settlement completed for my house. The agent was very helpful and he updated me regularly on loan status Based on his suggestion, I place interest rate cap which saved me around 2000 AUD. I recommend Lendi.
Excellent Top Notch Service!
Before we came to Lendi, we were trapped in a cycle of never ending refinance applications with a previous broker. Everything ticked the box but somehow there was always something that we were not aware of that made the applications fail. We were trapped paying a very high interest, not knowing that that broker was profiting heavily by having us remain on a high interest. We suffered and cried in silence and had no way out.
Finally we took a leap of faith and decided to try out Lendi’s services. From the word go, we received excellent custome...r service and prompt seamless support every step of the way. In particular I say a massive thank you to George El-Khoury from the Lendi Team for the brilliant, professional and top-notch excellent service that he provided. George was excellent in guiding me through the refinance application process. The refinance application has been approved and now with a sigh of relief we can have a normal stress free life. George & Lendi have transformed my life and I highly recommend anyone to use Lendi’s services. Many thanks James
Service was amazing from start to finish! Highly recommend! Extremely happy!
The day I called I was connected to broker Eric Chou. Everything went extremely quickly, and smoothly and every milestone happened when Eric said it would, or sooner - My expectations were managed very well, Eric understood my needs and i'm very happy with the home loan product I recieved. Eric was always on hand to answer questions and was incredibly responsive. Amazing service!
I was then assigned to Kristen Dagostino who continued the amazing service. Again i was updated along the way and when something was needed from me the instructions w...ere clear and made gathering documents very easy. Kristen was also incredibly responsive and always available! Just incredible. 24 hours before settlement the bank needed some additional info, Christine De La Cruz was on the case and kept me updated and followed up regularly with the bank - this meant far less stress for me as i knew i was in good hands. Thanks so much to Eric, Kristen and Christine, i'm so happy I went with Lendi!
Awesome service from start to finish
It is with pleasure that we, post a review of our experience with Lendi. We were wanting to refinance and lock in a low interest rate.
From the initial enquiry Rishi Nanda was our loan consultant, nothing was too much trouble for Rishi his service and guidance was 5 star. Rishi ensured we understood what was required and offered ongoing support to us. We will definitely be recommending Lendi and Rishi to our friends and colleagues wanting the services of a loan broker. Kind regards and many thanks Kim and Gabrielle
Compare lenders with Lendi
Perfect level of service
Samuel was an absolute pleasure to deal with. He was responsive and available without being pushy. He was also incredibly polite and professional during all of my interactions. Would definitely use lendi again.
Amazing Service! 5 stars!
Customer service was Amazing, all the stress was taken out of the home loan!
From the first phone call to the final transaction, everything was explained as it was happening.
Johanna made it totally effortless, I am still amazed at how easy she made everything.
I would Recommend Lendi to everyone!
The customer service was exceptional. Carly was a great help walking us through this process. No hassles and a great outcome in the end. The information we received was always factual and up to date. Highly recommend.
Compare lenders with Lendi
Made things so easy!!!
I was becoming a little overwhelmed with the prospect of trying to find finance, but Margaret made things so easy. She got me a great rate and took care of everything.
Made my application easy
Made it very easy to understand very flexible. Went above and beyond to help me through the process with my limited knowledge of doing things like home loans on line
Questions & Answers
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
Get an answer from our members and Lendi representatives
Other Home Loans
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.