Anupama is a Lendi Superstar
Anupama from Lendi helped us understand what was and wasn't possible for our home loan.
She was great in helping us explore the options available through Lendi. She was also understanding when we explained we would explore options external to Lendi by ourselves. In the end we went the loan she recommended as it was the best loan package for us.
Very happy with the overall experience which was extremely smooth.
I also feel Anupama went above and beyond to ensure our settlement occurred on the date we wanted.
Could not be happier!
Seriously the easiest and most stress free way to apply for a home loan. I would be lost without Belinda our broker. This is the second time we have used here and recommend her to all of our friends! Could not be happier!
Service was great and very professional and would not hesitate to recommend service
No unexpected costs that we know of witch is great
Very satisfied with rates for this loan.
Professional, Efficient and Trustworthy!
We had David complete a deal for us today which is very exciting. Through the whole process we knew exactly where we were at, the updates were clear, the follow up was amazing and everything happened in fabulous time. Highly recommended, thank you!
Andy Levstek and the Lendi team kept me informed throughout the loan refinancing process and proved highly efficient in achieving a successful outcome for our loan. We are very appreciative of the high level of service, and recommend the Lendi team to any existing or future borrower.
Thanks Joanne and Lendi!!
Joanne was so helpful and was able to reassure us and help us every step of the way to get us into our new home! So Amazing! Such an easy process.
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Absolutely amazing service
My consultant was absolutely amazing, she was experienced and provided us both with alot of support. We got a great rate on our new house and refinanced our current house.
I received pretty good rates. I was quite happy with it. Mel was very helpful,was there every step of the way. Everything was done in the time space provided. Very good experience al over. Thanks
Customer service was spot on, no unexpected cost’s, and Roz al-mandawy s set us up with the best rate on the market thank god for Lendi and Roz out standing service
Excellence Service from start to finish
Thankyou to James Gordon for all his hard work. From start to finish a smooth process and any questions we had James assisted us and ensured we understood every step. Thanks again.
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Thankyou Lendi and your consultant Faron!
We received the absolute best help from Faron and the Lendi team in obtaining a loan to buy a property. We are in our early 60's and didn't think it was possible but Lendi has changed our life by being able to buy and get out of the rental market. Don't even hesitate to pick up the phone, just do it- you will be met with the best service and help ever.
Buying and settling - Take 2
Dean Hulsmann, our broker is wonderful to deal with. Unfortunately the process is so lengthy, but that is more of a bank issue than the broker themselves. I am very upfront and say exactly what I want, so Dean & I have built a decent relationship over the last 2 years to the point where he knows me well enough that we can communicate really easily.
I can only give 4 stars though, mostly because in my eyes, the settlement team doesn't live up to the same expectations. I know they are incredibly busy at the moment, but the customer should always...
Exceptional service from start to finish.
From the outset, our broker Danny went above and beyond to secure us the best product for our personal circumstance at the best possible rate. He consulted with us throughout and explained every step of the process. Hiba was also a pleasure to deal with during the final approval process. She also kept us inforned throughout and nothing was a problem. They are both a credit to Lendi and as such, we wouldn't hesitate to recommend them to friends and family.
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Our broker has been outstanding!
Our broker, Viren, has been outstanding. Communicating via phone, email and txt. Working with the bank and keeping us informed all the way. He has been so beneficial to us
Avoid, if time is of any importance to you. It took Lendi 3-4 WEEKS to submit a simple application which had everything ticked from the word go.
Skills to rope in new customers once they have you the phone are top notch but once you are caught in their net, no option but to suffer the delays.
Very hard to talk to, Home Loan specialist will never respond to messages left on their site and will not provide a direct number to contact unless you complaint.
Ideally an online broker should not require any human intervention, however dealing with Len...
Questions & Answers
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
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