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Absolute waste of time!
Extremely disappointed with the service and outcome I received after being promised to be refinanced with HSBC. Lendi had me believe everything looked great and was going to take a couple of weeks to get approved. 2 months later after going through the whole process I get turned down because I’m self employed and run a business. Don’t bother wasting your time! Refinance with someone else as I found a much better company that’s already getting me approved and refinanced.
Excellent service and Mortgage Broker
I came across Lendi online while looking to refinance some of my existing home loans after my two long standing mortgage brokers couldn’t or didn’t want to help.
I was dealing with Christian Dal Cin from Lendi and I was amazed at how efficient, helpful and knowledgeable he was.
While we were waiting for the approval process my plans changed and I decided to cancel the application. Usually I would expect the agent to be disappointed or upset after putting in such great work but Christian took it in his stride and was understanding and helpful ...
The perfect lender
I was 110% happy with all of the services I received over the settlement period. I’d highly recommend mark to anyone looking at getting a loan for peace of mind through the whole process.
Eugene Riceputo was great!
As a first-time home buyer, I didn't know what to expect and it was great to have someone walk me through the process, from pre-approval all the way right up to settlement. Eugene was really great to work with -- very approachable, friendly, gave prompt responses and also really patient with answering all my newbie questions. The rates they found were either similar to or better than what I found through just googling on my own. I would recommend using their services if you're a newbie and looking for someone to help you through the process.
Absolutely recommend Mark Yeo
Tackling our extremely tricky loan (our fault) with speed bumps at every step of the way, Mark was there for us at every step. Not once did he hesitate or sway when faced with an issue, his continuous positivity was compelling and put one at ease. We owe a lot to Mark, and feel like war buddies after what we just went through! He is very reactive and quick on the phone, very much a man with the plan. I will be in contact again for my next loan and hope we can continue a lasting relationship.
Ask for Mark Yeo, you won't be disappointed!
This was our second time using Mark for the purchase of our house and I can't say enough nice things. He made the whole process seemless and was available every step of the way.
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The best brokers I found!!!!
Initially I was reluctant to use an online platform. But I gave them a call to know the process and I felt it’s easy to work with these people. There were no hidden cost, super customer experience and the process was seamless! Zac answered every question I had and supported 200%.
Initially Lendi supported us to secure our land by putting the land loan first then supported to get one loan to cover the house and land both.
Whole process took less than 1.5months, that is to get through both loans.
Also they gave the best rate that was in the market and we are super happy! Hope they keep up the good work!
These guys are unprofessional, inefficient, incapable, cost me 4k in penalty due to their slow processing time
It was my biggest mistake trusting an online broker. Everything seems fine at first and turns super slow after I put in my deposit with my purchase.
I was contacted by [Name Removed] on 30th June 2021, he was "confident" as assured me that it would be easy to get the loan through him and the bank he chose AMP (which was just as incapable)
The very first mistake was getting my name wrong, which caused a huge amount of time proofing my name.
There was so much time wasted asking over useless information, questions and even wanted me to create a s...
Established confidence on the very first call. Settlement completed in 2 weeks
I was in a critical state where I have to complete my house settlement within 1 month. After signing the house contract, the bank with whom I had pre-approval increased the interest rate by .20% and they never gave the option of rate cap. I was not confident enough that they will help me settle the house within a month. I spoke to the Lendi loan broker and within 2 hours my loan application was launched. In 2 weeks settlement completed for my house. The agent was very helpful and he updated me regularly on loan status Based on his suggestion, I place interest rate cap which saved me around 2000 AUD. I recommend Lendi.
Service was amazing from start to finish! Highly recommend! Extremely happy!
The day I called I was connected to broker Eric Chou. Everything went extremely quickly, and smoothly and every milestone happened when Eric said it would, or sooner - My expectations were managed very well, Eric understood my needs and i'm very happy with the home loan product I recieved. Eric was always on hand to answer questions and was incredibly responsive. Amazing service!
I was then assigned to Kristen Dagostino who continued the amazing service. Again i was updated along the way and when something was needed from me the instructions w...ere clear and made gathering documents very easy. Kristen was also incredibly responsive and always available! Just incredible. 24 hours before settlement the bank needed some additional info, Christine De La Cruz was on the case and kept me updated and followed up regularly with the bank - this meant far less stress for me as i knew i was in good hands. Thanks so much to Eric, Kristen and Christine, i'm so happy I went with Lendi!
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Amazing Service! 5 stars!
Customer service was Amazing, all the stress was taken out of the home loan!
From the first phone call to the final transaction, everything was explained as it was happening.
Johanna made it totally effortless, I am still amazed at how easy she made everything.
I would Recommend Lendi to everyone!
Made things so easy!!!
I was becoming a little overwhelmed with the prospect of trying to find finance, but Margaret made things so easy. She got me a great rate and took care of everything.
Home loan application
My consultant, Sam De Swardt was very calm, yet professional in every interaction we had, which made me feel comfortable in the otherwise stressful process. His knowledge of the homeloan market was outstanding.
The loan product that Lendi set me up with fit my needs exactly at no extra cost to myself.
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Dean at Lendi was fantastic! Found the best loan for our needs and kept us informed throughout the whole process. He went above and beyond to ensure our property settled on time. Thank you, very happy.
The process has been super easy from start to finish and Sam has been absolutely fantastic. Great experience all round. We received a very good loan offer and cannot be more happy.
Questions & Answers
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.
We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?
Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.
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