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Lendi
4.6 from 2,365 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.2
5 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(1)
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Jude
JudeSydney, NSW

Amazing outcome!

published

Exceptional experience from Lendi AGAIN! Sean has helped us a number of times with our various mortgage needs from straightforward refinancing, to bridging loans and now building loans. A brilliant service and a knack for explaining complex stuff in layman's terms. Cannot recommend more!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateMarch 2021
Loan used forHome Construction
Lendi
Relationship manager -Lendi
Jude
Jude

Thanks. In particular I do want to give a shout out to Sean Martin who is amazing!

Tara J
Tara JMurray Region, NSW

Amazing professional personalised service !!!

published

Matt was very friendly and accomodating. He found a loan that suited our needs and workes with us to organise every facet. We are extremely satisfied with the service recieved.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forHome Construction
Lendi
Relationship manager -Lendi

Other Home Loans

 
 

0.0
(1,234)
Woodend Customer
Woodend CustomerCentral Highlands and Goldfields, VIC

Excellent Experience

published

We're very pleased with our experience with Risabh at Lendi. He has kept us informed throughout the process, he was fast & knowledgeable about about all the products we needed. We highly recommend.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeSplit
Loan used forHome Construction
Lendi
Relationship manager -Lendi

Hi, thank you for taking the time to leave a five star review based on your experience with Lendi. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

WORST experience EVER in our lifes with a broker from this company!

published

Experienced huge unexpected costs, almost completely ruinied us financially and I ended up in mental health sessions at hospital while heavily pregnant due to the stress and major depression caused.

Transparency
1/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeSplit
Loan used forHome Construction
Lendi
Relationship manager -Lendi
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Brad S
Brad SCentral West, NSW

Remortgaging made easy with Lendi

published

Was put onto Lendi by a close friend who had nothing but positive things to say about the process and the mortgage options available through Lendi.
I dealt with Kris who was extremely helpful throughout the process and was always prompt in answering any questions I had for him.
All in all remortgaging with the assistance of Lendi was a walk in the park and resulted in a HUGE reduction in my monthly mortgage repayments.
Thanks Lendi, and especially Kris.

Transparency
4/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateNovember 2013
Loan used forHome Construction
Lendi
Relationship manager -Lendi

Questions & Answers

daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -Lendi

Hi Daniel, thank you for taking the time to leave us a question.

We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.

We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.

Munyua G.
Munyua G.asked

Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?

1 answer
Lendi
Relationship manager -Lendi

Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.

Connell
Connellasked

I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.

No answers
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