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First time home buyer
We worked with Rishi from Lendi for setting up the finance. We had lot of questions and Rishi was able to clarify all the questions and helped us make an informed decision. He guided us through the pre-approval as well as unconditional approval stages of the home loan. Overall, the process was smooth and easy! The document upload and direct connection to account option from Lendi platform to fetch statements were very efficient options. The settlement team also provided updates during settlement time. Thanks to Lendi, we have our land purchase settlement happen on time without any hiccups! Thankyou Team Lendi!
My experience with Lendi has been great in the purchase of our new property. Everything was creased out , made so simple and the best offer. The team is fantastic , very helpful and a special mention to Farron- who is an asset to the Lendi Team.
The Broker was friendly and easy to work with
The process was explained to me and any questions answered easily
Very satisfied with this process.
Was very happy with the level of service I received
Smooth and Easy
Stephen who was my home loan specialist was very knowledgeable and was able help me through out the process. The entire process was smooth from providing options for loan to the application process to conditional approval through to final approval. Would recommend lendi.
John was very considerate and helpful throughout the whole process. My customer service experience with LENDI was great. I am very happy with the rate I received with this loan.
Andy was so helpful while we worked everything out. One bank was taking too long and he turned it around with another in a week which was great, couldn't have done it without him
Great support with no time
Samuel was great help
Easy to talk to and always so quick to respond email or phone call.
We worked together to achieve my first loan.
Couldn't have done it without him
Efficient, transparent and overall great experience
Dean was our home loan specialist and I cannot recommend him more highly. We were originally declined with a previous bank and Dean got our home loan approved with a 4 day turnaround. The whole process was smooth and transparent, Dean kept us up to date the entire process. Very commendable on how hard he works for his clients!
Brendan and his team made my dream come true!!
I had extremely great experience with Lendi (Extremely recommended!)especially to Brendan R and his team, they have done an awesome job to get my first house so smooth and easy!
Once again thanks brendan for your fantastic job!!
Took over 3 months to settle. Most frustrating process I have ever been through. Never again. Next time I will go straight to the Lender and not use this Company.
We had our first home loan with Lendi. The service is brilliant.
They are very prompt and patient. The explanation from Lendi is clear and easy to understand, especially for someone like us who has zero experience on home loan.
The reviewer stated that an incentive was offered for this review
Great Experience for a first timer!
Thank you to Zachary, Femela, and Raewyn for the support and effort in helping through the process. As a first time buyer it was fairly overwhelming an experience and they made it all seem so effortless. A plus is the Lendi website where you can track your status and upload your documentation 24/7.
It was literally EXCELLENT
Undoubtedly, Mike was the best bruker I have ever work with.
He is highly qualified, supportive and productive.
Basically, I can not imagine if anyone could have met the settlement date if it was not for Mike’s hard work and dedication given the complexity of my home loan case.
I am completely satisfied with his service.
Fantastic Service and Timely updates
Thanks Sarah for your help and support to get the loan approved on time. Sarah was always updates me about loan status and any delays and highly appreciate her help during my loan process .Great experience with Lendi and once again Thanks to Sarah
Simply the Best
I registered with Lendi based on all the great reviews here and so I am pleased to add mine now. From start to finish Luis looked after us like a family member. We decided to stay with our bank (Westpac) and negotiate a better rate. Total time on the phone and providing paperwork was about 2 hours and we now have saved hundreds and have a rate comparative to the leading offers right now. I can't speak highly enough of Louis and his processes were upfront, straight forward and honest. Thank you Luis!
Questions & Answers
Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.
Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.
Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.
Hi, I have responded in our private message.
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.
Are you aware of any fake or paid reviews ?
Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
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