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What a joke this company is
Had a dispute about 6 weeks ago and manager called and we sorted it out ..told everything will be fixed in 21 days..so I proceeded no further as took their word again.. !! What a mistake that was 27 days and still waiting ..should have kept to my guns and principal instead of being understanding..no car taken here..very..very poor
Easy process and excellent communication
Alana in the sales team is excellent! The application process was straight forward, communication was great and we got a fantastic remortgage deal. Highly recommend Lendi.
We were very happy with the service provided and wide range of options to choose from.
Nothing was too much trouble.
Thank you Lendi team!!
Thank you for all the support through this whole process could not have done it without your help.Thank you.
Great team to work with. I had no idea about refinancing/consolidating, Mathew was amazing with helping me get everything together. Rae did a great job finishing it off. What I asked for it exactly what I got and the time frame was alot quicker than I thought.
Thank you all so much very happy with the outcome.
Home and Investment loans refinancing
My Lendi contact Jade was very good and followed all requests and changes I made for refinancing all my home and investment property loans
My experience with Lendi and Jade was very good
Simon was awesome hasslefree and great to work with he looked at aspects of what I was looking for in a bank and home loan I would highly recommend him took all the hard work out amazing experience
Helped refinance when self-employed. Couldn't have done it without them.
I'm a contract worker, and don't fit the mold when it comes to a lot of bank assessors. Eugene did a fantastic job of working out our short, and long, term goals with our mortgages. Looking at how we had to find a product that was right for us, I really don't think I could have had the time, or quite frankly, the patience. I thoroughly recommend Lendi (and Eugene!) if you wish to have someone help you get a far better deal than your current lender.
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Rishi Nanda was my broker and provided great service from the first contact all the way to my loan approval. Highly recommended for anyone looking for a loan. Keep it up :)
Home Loan made easy
From start to finish re-mortgaging my home, Carly from Lendi made the experience effortless and I was kept informed every step of the way. I highly recommend you contact Carly!
5 star service
Thank you Lendi. As a first home buyer you made the service seamless from beginning to end. Our lender Samuel stayed in constant communication with us and walked us through the whole process right up to settlement. We highly recommend your product and services.
Highly recommend lendi
I was so impressed with how Roz from lendi delt with us. From the first phone call she was amazing and we were able to buy our house in a short time frame. We had chatted to other companies but kept going around in circles. We were so impressed with the costumer service and would highly recommend lendi and in particular Roz.
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Our experience with Lendi was exceptionally great, particularly the service and support given by home loan consultant representative, Samuel. This was our first home purchase and Lendi was one of three home loan providers that we considered. As a representative of Lendi, Samuel proved himself to be very knowledgeable of the best home loans available, the loans process and some of the legal proceedings involved. His recommendation was upfront and honest and after doing a great deal of research ourselves, it turned out to be the best interest rate with minimal fees and conditions suitable to our needs.
Incredibly seamless and stress free!
Matt was so informative, experienced and really went the extra mile for us.
We were kept in the loop throughout the entire process.
We’re incredibly satisfied with our experience with Matt and the Lendi team
Great service, professional and friendly
We had a good experience with our mortgage broker (Alexander) and would definitely use Lendi and Alexander again in the future. Alexander was prompt to answer our queries, friendly and very helpful, as was his colleague Mathu. Thanks for your help guys!
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Knowledgeable, efficient and friendly service.
The agent listened to what we needed, then submitted a few potential proposals for our perusal and decision. Answered al our questions in detail. Which enabled us to make an informed decision
First time home buyer
We worked with Rishi from Lendi for setting up the finance. We had lot of questions and Rishi was able to clarify all the questions and helped us make an informed decision. He guided us through the pre-approval as well as unconditional approval stages of the home loan. Overall, the process was smooth and easy! The document upload and direct connection to account option from Lendi platform to fetch statements were very efficient options. The settlement team also provided updates during settlement time. Thanks to Lendi, we have our land purchase settlement happen on time without any hiccups! Thankyou Team Lendi!
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Questions & Answers
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.
Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.
Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.
Hi, I have responded in our private message.
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
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