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Made refinancing so much easier and with the best deal for my circumstances
Lendi were my second refinance. This time to a fixed rate loan, made very easy. Lendi staff helped me the whole way, took note of my circumstances, offered best match loans to choose from, guided and supported through the process. They also ensured I was up to date on progress and possible timeframes on steps. Ive already recommended to a friend, and would highly recommend to others.
Matthew Herewini was so patient with me as the bank was pretty demanding! Took time to explain things, did face time for ID verification, was always happy to help! Still can call him anytime if I have any concerns! Brilliant! Definitely recommending him to my friends! Well done Matt! I would like LENDI to recognise Matt as a valuable asset to this company! Thanks in advance!
Absolute nightmare. Go straight to the bank and forget lendi.
Started the process of refinancing my home loan and investment loan April 2 2021. July 16 still not finalised. At least 20 calls and lost count of the Amount of emails. Dealt with 3 different brokers so far. Miss a call from lendi and ring back within 5 minutes and not get a response until the next day.
Make an appointment to sign documents at bank and Lendi have only sent half of what is required. Now have Lendi and Westpac telling me it is each other's fault that the documents aren't there.
If I was to go straight to the bank it would have b...
The Broker was friendly and easy to work with
The process was explained to me and any questions answered easily
Very satisfied with this process.
Was very happy with the level of service I received
Outstanding customer service!!
Customer service was fabulous. Very friendly, answered all questions, and always followed up with any of my enquiries. I experienced no extra costs and my home loan rate is great
Quite good but slow banks
I chose Lendi to re-finance with a different bank. Before submitting my application all information was provided and a rough timeline was provided for st. George. It's been over a month now and we haven't finalised with st. George yet.
Lendi still gets 5 stars because they constantly update me and all information was provided.
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Smooth as Silk
I had 2 very special ladies help me through every step of the way - I even zoomed for the 1st time ever - I am very happy with how easy the app is it work.
Smooth and Easy
Stephen who was my home loan specialist was very knowledgeable and was able help me through out the process. The entire process was smooth from providing options for loan to the application process to conditional approval through to final approval. Would recommend lendi.
Excellent experience, and easy process from start to finish. Highly recommend Lendi. My current bank didn't want to touch me as I was only permanent part time (despite getting approx 60 hours per week including overtime shifts). Lendi found me a bank quickly that this was no issue with, and the whole process was very smooth
John was very considerate and helpful throughout the whole process. My customer service experience with LENDI was great. I am very happy with the rate I received with this loan.
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Customer service is up there from start to settlement of my refinancing. So very satisfied with the efficiency and assistance extended to me. I'm so very happy a friend referred me to Sam that I will be referring him to my daughter when they finally find their dream home to buy.
Easy and painless
Our consultant was easy to deal with, the process was easily done mostly online and quick. We were initially only testing the waters not expecting to refinance for a little while but we are now a couple weeks down the road with approvals complete and some pretty large savings from our current provider. If you are thinking about refinancing and wondering if you should make an enquiry it is definitely worth your time. Thanks Sam.
Great Job Luke Sutton
Thanks Luke for your good work.
Luke was great to work with, always answering emails and my phone calls in a quick amount of time.
Any issues he would get corrected ASAP where he could.
Always tried to be honest.
Great job Luke Thank you. Lendi are lucky to have good people like you representing the company.
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Andy was so helpful while we worked everything out. One bank was taking too long and he turned it around with another in a week which was great, couldn't have done it without him
Great support with no time
Samuel was great help
Easy to talk to and always so quick to respond email or phone call.
We worked together to achieve my first loan.
Couldn't have done it without him
Efficient, transparent and overall great experience
Dean was our home loan specialist and I cannot recommend him more highly. We were originally declined with a previous bank and Dean got our home loan approved with a 4 day turnaround. The whole process was smooth and transparent, Dean kept us up to date the entire process. Very commendable on how hard he works for his clients!
Professional, good communications and great cutomer service
From the first communication I have found the staff at Lendi to be extremely helpful, great at keeping your informed of progress and would like to personally thank both Faron and Kristen for all of their assistance during our transactions. Will be recommending them to others.
Brendan and his team made my dream come true!!
I had extremely great experience with Lendi (Extremely recommended!)especially to Brendan R and his team, they have done an awesome job to get my first house so smooth and easy!
Once again thanks brendan for your fantastic job!!
Professional and Excellent Service
The whole refinance experience with Lendi is simply smooth and pleasant. My mortgage broker Mark has provided professional services throughout the refinance processes which make it easy and simple to follow, yet efficient enough to reach the end result. I can't recommend Lendi more to my family and friends who are looking for taking a home loan or refinancing for an existing loan!
knowledgeable , great customer service and a true professional
I have been trying to refinance with our mortgage broker for the past year and I was not getting any were then I start speaking to Lendi and specifically Lamita and she was great at explaining the different options and providing superior customer service where she was on time with all the different timelines and it was the most smooth refinance I have experienced in the last 10 years. She is a true professional and I am grateful for the service.
Fantastic service from start to finish Can’t fault them felt supported through the whole process Fraser was my home loan Specialist he is a top guy fantastic customer service skills. I would highly recommend him and the company will definitely use them again.
Service - the way it use to be!!
Superior customer service from start to finalise! Always easily contactable. No automated service!! Excellent communication and rapport building. Positive can do attitude. Always solution focused! Lendi will have my business for life!! Thanks Nathan Holmes!!
These guys are great
I don’t understand any negative comments as my experience with Lendi was great. Good communication and stress free. They helped me through the entire process and the only hold up was the financial institution I was escaping. Lendi team keeped me informed of what was happening at all times. Never heard of them before but glad I found them.
Took over 3 months to settle. Most frustrating process I have ever been through. Never again. Next time I will go straight to the Lender and not use this Company.
Amazing, saving me lots of money every month
Fantastic service. Everyone was always so helpful and following up with me. I was able to get a great fixed rate for 3 year, which is amazing. Would recommend Lendi to anyone wanting help to switch mortgages with out any fuss or hassle.
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