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Easy process, professional and friendly service, super quick turnaround
Customer service was great! I was kept fully informed throughout and was presented clearly with options available to me. The rate that I received with my existing lender was fantastic.
Waste of time fir my family
Won’t lendi to my post code - discrimination. I can’t believe that the advertising campaign is not what the product is. The excuses were vast and varied. Satisfaction zero. Waste of time.
Lack of customer service
I was told about 20 days to here if loan excepted 2 months many phones calls and emails later still no reply if I could give a zero I would
Easy as can be.
Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.
Home Loan Process Simple & Easy
The whole process with the Lendi Team (Rax, Mary & Tammy) was 100%. Friendly and easy to speak to and super helpful. Any questions and issues, answers ASAP and always contactable. Would recommend to all.
Highly recommend. Customer service went above and beyond to provide guidance through a complex settlement process!
- Customer service from Matthew Wade was exceptional. He was informative, patient and available whenever I needed advice
- No hidden costs received to date
- competitive rates from a good lender HSBC
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It’s a great experience to deal with Lendi with our first home loan process especially to Thomas Durham and team. Appreciate all the work they’ve done and I personally recommend him to my friends in searching for there home loan. Very mindful and experience with regards to his knowledge.
Thank you and well done Thomas!!
Arnel and Arlene
Saving us over $400 a month!
I found Lendi online wanting to compare my home loan rate and I’m so glad I did.
Alex from Lendi called me after I did a comparison and we had an honest chat about my family’s wants and needs from a home loan.
Obviously paying a lesser amount per week was at the top of the list and Alex was able to organise this for us with our current bank.
We had some issues with the bank getting out of our loan, but Alex stayed with us for over a month, checking in & giving us any updates as we went along.
The whole process was made easy and simple, i...ncluding the use of the Lendi platform. It was really easy to use; you fill out an application form & upload documents which Alex could see straight away. Lendi makes changing home loans a stress free process. And I loved that you don’t have to deal with the banks yourself!
The service from Luis was top draw it was just a shame Westpac let him down with their communication & speed of response. We would recommend Luis & Lendi to everyone! Thanx
Tailored Service, Competitive rates, Updates and Follow-ups - THANK YOU BJ!
I had the absolute pleasure of working with BJ at Lendi.
Initially, I was skeptical about using an online mortgage loan service.
However, it was Saturday, I needed some advice, and I gave it a try.
I was impressed and very comfortable with the service I received.
BJ provided me the best rates on the market, personalized advice tailored to our financial situation, and he was available after hours.
BJ followed up each step of the loan, providing regular updates, follow-ups, and assisting with an early settlement!
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Always a pleasure.
I am beyond happy with the service provided from Lendi. I have dealt with Bj Rajbhandari on 2 occasions now and he has always gone above and beyond to make my refinance a smooth easy transition. Thanks guys.
A gentleman called Lester.
My wife and I, were blown away by Lester who works for Lendi. He's given us a chance to own our first property, unlike other brokers who basically refused to understand our situation. He's been perfect in every way. He understand our situation and assisted us finding the right lender, fought and supporting us on our preferred LVR. 2 weeks later we got our loan and now we are in our beautiful apartment. Without Lester would could of lost our deposit. So yes he's excellent.
They made it so easy and we are sooo happy.
I had wanted to refinance in order to get our stupid interest rate down, but no one would touch us. Not without paying LMI, and that would have defeated the purpose.
So I had almost given up, then Luis from Lendi called. He managed to negotiate a much better deal with our existing bank. We are locked in for 2 years now, but our interest rate has dropped from 3.74% to a cool 2.24%. Saving us around $240 a month. They really helped us get what we wanted, so would I recommend them? Definitely!
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BJ was an absolute pleasure to deal with and made the finance process and absolute breeze, even during the pandemic.
Highly recommend and look forward to dealing with Lendi in the future.
Excellent service and Knowledge !!
I would like to thanks Rytis Linge for his amazing customer service and excellent knowledge about the mortgage process, he was the first contact person and he was very competent and professional explaining all the details of the application very clear. He give us the best options base on our circumstances at the end we have the best result that we never expect . Overall I give 5 stars. There were no faults and I would highly recommend as a great mortgage broker , I will definitely recommend to everyone who is looking for a broker to use Rytis and Lendi services, there will be no stress because the Lendi platform also make everything easy and quick.
Expert financial mortgage brokers
Lendi team is very thorough in advising the process, reviewing the documents, following up on timely basis and communicating the expectations.
I think, I got a competitive rate for the loan.
Exceptional Service from Matilda Phan.
Matilda has been an absolute pleasure to deal with, she walked me through the refinance process with transparency, efficiency & Professionalism.
She made the lengthy process a walk in the park.
I would happily recommend Matilda to anyone in need of an adviser.
Consistent support from start to finish
Refinancing a home loan isn't the simplest or most straight-forward task, with ours being particularly cumbersome. After 3 months of ticking off requirement boxes (with new ones popping up each week), Lendi saw this transition through with consistency and much needed support. Big thanks to Matilda for sticking by us and getting us over the line.
Very Happy with Service Provided
Harley Kebbe was great to work with, and walked me through the process patiently, ensuring I was confident with the best product for me. Was much easier than expected, and everything was laid out for me perfectly so as to determine what would suit me best. Thanks Harley, I've already recommended Lendi based on your fantastic Customer Service.
Great timely service with constant community and updates
Having recently settled on our new property upon reflection Lendi our or broker was one of the easiest parts about buying our house. I had done so much research over the 18-month journey of buying/ building and our broker was able to beat anything else I could find or the 3 brokers before her.
I would highly recommend Lendi as a broker, whilst it's online our broker was able to answer any of our questions, make it sound easy and be readily available for the stress upon settling.
I asked and Lendi delivered!
A Great service provided by Liam. He listened patiently to my needs, offered options and followed through with a good deal in good time. I recommend Lendi for those refinancing.
Thanks Roz, Natalie and Femela
Our home loan specialist Roz was very friendly, diligent and in regular contact with us throughout the whole loan application process. Whenever we had a query she would always respond back quickly with the answer.
From start to finish the cost of the loan was clearly spelled out with no hidden fees. If any issues occurred they were brought to our attention by Roz as soon as possible.
We are very satisfied with the rate we received for our loan including all the additional features (offset, redraw, etc.) we asked for.
Matthew Wade from Lendi was efficient, friendly and very helpful with the refinancing of our homeloan.
Given the current climate Matt made our experience hassle and stress free,
Thanks again Matt.
Re mortgage easy with Lendl.
Very satisfied with service.kept me upto date and minimal fuss and paperwork required as it Was a negotiated reduction Of my interest rate With existing bank.
Saves me $100 a month!
First home loan
My experience with Kristina has been absolutely perfect. She has been very supportive and assisted me extremely well. I’ve never purchased a home before and she has been straight forward with me and helping to understand what I need or require. She is an asset to the organisation through n through thank you Kerrie
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