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Lendi
4.6 from 2,163 reviews · View Statistics
Listing monitored by Lendi

Reviews

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Brad S
Brad SCentral West, NSW

Remortgaging made easy with Lendi

published

Was put onto Lendi by a close friend who had nothing but positive things to say about the process and the mortgage options available through Lendi.
I dealt with Kris who was extremely helpful throughout the process and was always prompt in answering any questions I had for him.
All in all remortgaging with the assistance of Lendi was a walk in the park and resulted in a HUGE reduction in my monthly mortgage repayments.
Thanks Lendi, and especially Kris.

Transparency
Customer Service
Application Process
Timeliness
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateNovember 2013
Loan used forHome Construction
Lendi
Relationship manager -Lendi

Questions & Answers

Puspa S.
Puspa S.asked

Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.

3 answers
Lendi
Relationship manager -Lendi

Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.

Puspa S.
Puspa S.

Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.

Lendi
Relationship manager -Lendi

Hi, I have responded in our private message.

Dips
Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish
GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

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