Follow up call from settlement
Follow up call from settlement explained that I had completed variation etc and submitted back to Suncorp last week. Acknowledge that this can take up to a couple of weeks to be processed.
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The service we received from our home loan consultant Kathryn was amazing. She was always keeping in touch with us and informed us of any delays. She found us a really good loan, we could not be happier.
Fantastic team, great communication from all involved.
All objectives met. Great rate. Fantastic customer service. I think the team at Lendi provided person service which catered for our needs and wants along with providing options as to where to go in the future.
My experience with this Company was nothing short of great!
Being the skeptic that I am, I was very cautious to deal with Lendi, who has heard of Lendi , I haven't. However, my experience with this Company was nothing short of great! Many thanks to Igor for your excellent service; prompt, friendly and professional and to Tammi for your professionalism. I highly recommend Lendi to anyone with financing needs. The whole process became quite easy because of the team's efficiency.
LENDI is just amazing and so helpful always
Well what can I say, our broker is very professional and definitely knows her job, someone that always makes you feel like she really cares and only ever wants to help get the best out come :) she is very approachable and always just a phone call or text away with even the smallest, or sometimes even silly questions - she is always very re-assuring making a stressful process seem achievable ... Thank you your amazing
A google search led me to Lendi. From the first interaction they quickly understood my needs and the financier best suited to my personal situation. Service was warm, honest, thorough, and couldn't be happier with the outcome.
As a former personal banker for one of the majors, I appreciate just how professional and proficient Carly Lambourne and the Lendi team are.
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persistence is the key
Matthew Wade was terrific supporting us through a complex application process. The first application was a nightmare through ANZ but we ended up with the outcome we wanted with another bank. Really professional and friendly and punctual which was great. recommend Matt and lendi highly.
Professional, knowledgeable and a breeze to deal with
What started out as a google search for interest rates in hope to get a better deal, has led to all complete and approved with a new bank within three days of being contacted by Lendi. Matthew was great to deal with and very knowledgeable. The process was easy and straight forward.
Get on board people it will change your life
Our consultant was Lamita, she is a true professional who has made this process so easy. Knocked 10 years off our loan, consolidated our debts and has secured our financial future through to retirement.
Fantastic company to deal with very professional
The team at Lendi have been fantastic throughout the entire process of refinancing our homeloan. They were friendly and knowledgeable, and stayed in constant contact, and I'm really happy with the outcome.
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Questions & Answers
I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.
Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.
Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.
Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.
Hi, I have responded in our private message.
Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.
Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
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