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Lendi

Lendi (page 3 of 12)

4.6 from 2,161 reviews · View Statistics
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Reviews

4.8
297 reviews
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Phil W
Phil WGreater Melbourne (Outer), VIC
  • 3 reviews

Great result

published

Our broker Igor was very helpful working through the process which did take 10 weeks from start of refinancing process until settlement date. Overall very happy with the end result

Lendi
Relationship manager -Lendi
Tony
TonySydney, NSW

Our broker has been outstanding!

published

Our broker, Viren, has been outstanding. Communicating via phone, email and txt. Working with the bank and keeping us informed all the way. He has been so beneficial to us

Lendi
Relationship manager -Lendi

Hi Tony, thank you so much for taking the time to leave a great review. I'm glad to to hear Viren has been so outstanding. Please know you can reach out to us any time and we look forward to working with you in the future!

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Corrie
CorrieGreater Melbourne (Inner), VIC

Outstanding Service - Received exactly what we were after

published

My partner and I set out to re-finance our home loan with the assistance of Lendi. Samuel, who responded to our initial email has been so professional and impressive. His personalised service, attention to detail and prompt replies to phone calls, emails and texts made us feel very safe and secure. Samuel was personable and friendly always reassuring us throughout the whole experience that things were working out, as he guided us through every step in the process ... simply outstanding service!
There were no extra fees involved and we ended up receiving a better deal than we initially sought. We couldn't recommend Lendi and Samuel highly enough! We will be using Lendi again in the future.

Lendi
Relationship manager -Lendi
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Matt S
Matt SPerth, WA
  • 4 reviews
  • 2 likes
  • Verified

Very impressed with the service.

published

After some initial hiccups, with a staff member leaving and my case being expedited to another representative the overall experience has been outstanding.

I was kept well informed throughout the entire process, with constant updates and realistic expectations.

The only hold up was with my new lender, at the time there was a 21 day waiting period, which I incurred twice due to issues outside of Lendi's control.

I would recommend Lendi to anyone looking to refinance. They truly took the hassle out of refinancing, I will definitely be returning in a few years.

Lendi
Relationship manager -Lendi

Exceptional service from Belinda!

published

Very impressed with my recent experience with Lendi. My husband and I purchased our first property and we were in a race against time to get finance approved. We had the pleasure of dealing with Belinda Johns and she was absolutely fantastic. Belinda went above and beyond to find us a great home loan. We cannot thank her enough as we wouldn't have been able to do it without her (Lendi - you are very lucky to have a staff member like Belinda working for you). We will definitely be recommending Lendi to our family and friends.

Lendi
Relationship manager -Lendi

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Marcus F.
Marcus F.Sydney, NSW

Great commitment to service & great technology

published

Lendi assisted me in obtaining a fixed interest home loan with AMP. The Lendi staff were very attentive & the Lendi platform was helpful keeping me updated on the progress of my loan. It took much of the stress out of the process of getting finance. The customer service was superb. Communication was timely & accurate

Lendi
Relationship manager -Lendi

Hi Marcus, thank you for taking the time to leave us a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future!

Excellent and reliable broker

published

I would highly recommend David McGuiggan. David listened to what we wanted and found a bank loan that met our needs. He has an impressive understanding of finance, banks and property. This is the second loan we have got through David. We re-financed to get a much lower rate and got a new investment loan that are both offset. We are very pleased to have found an honest, reliable and knowledgeable broker. The loan application process with Lendi is very straight forward and David was with us through the process to answer any questions and assist along the way.

Lendi
Relationship manager -Lendi
Nathan
NathanSydney, NSW

Do not waste your time

published

Do not waste your time. Absolute joke. No one ever knows what is going on, they keep emailing me asking me for documents that I have already sent them.
They take days and sometimes over a week to respond to emails.
I have owned 3 houses and refinanced 4 times and I have never experienced such incompetence.
I applied for refinancing last November, I am still waiting for it to be finalised (April 2021)
I would have pulled the pin, but they keep telling me it's all good and will be finalised by the end of the week.

Lendi
Relationship manager -Lendi

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Kevin
KevinWide Bay-Burnett, QLD

Excellent outcome

published

Very pleased with the outcome reducing our mortgage rate by a whopping 1.7%. I wish we had done this sooner and would recommend Lendi to anyone with a variable interest rate mortgage home loan. Staff were courteous and professional. Well done to all of the staff at Lendi.

Lendi
Relationship manager -Lendi
Kevin
Kevin

Thank you again Cheers

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Toni Bastin
Toni BastinGreater Melbourne (Inner), VIC
  • 3 reviews

The Easiest Loan Process Ever!

published

I had the pleasure of Dealing with Carly at Lendi who was so lovely to deal with. Her customer service skills are second to none! She made the entire process so easy and she was always on our team; finding us the best deal and keeping us informed every step of the way. We are business owners and loans are always so much more complicated, Carly made it super easy and I would fully recommend this service.

Lendi
Relationship manager -Lendi
Aleks P
Aleks P
  • 18 reviews
  • 11 likes

Great Experience for a first timer!

published

Thank you to Zachary, Femela, and Raewyn for the support and effort in helping through the process. As a first time buyer it was fairly overwhelming an experience and they made it all seem so effortless. A plus is the Lendi website where you can track your status and upload your documentation 24/7.

Lendi
Relationship manager -Lendi
Elizabeth D.
Elizabeth D.Greater Melbourne (Outer), VIC

Excellent communication

published

Paul Challita and Ron Prasad were amazing with helping me refinance. Paul stayed in touch every step of the way and helped me understand everything I needed to do and what documents I needed to provide. The process was extremely easy and stress free.

Lendi
Relationship manager -Lendi

Hi Elizabeth, thank you for taking the time to leave us a five-star review based on your experience at Lendi with Paul and Ron. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future!

MsRoma17
MsRoma17Western Australia
  • 2 reviews
  • 1 like

Amazing service from Mr Rishi Nanda!

published

Mr Rishi Nanda is amazing! Very friendly, warm and easy going. Our experience with him was excellent. Great communication and always giving us an update with our application. Thank you Rishi for your excellent service. We are forever grateful!

Lendi
Relationship manager -Lendi
Heidi
HeidiMetropolitan Adelaide, SA

The only thing in this world that's better than Nutella is Julio Sanchez writing your home loan.

published

I never write reviews but I can honestly say this has been such a great process I had to say something. This has been such a great experience with changing our home loan. It was an effortless process with Julio helping every step of the way. Julio has been nothing short of AMAZING!!! Nothing was a bother for him. He always seemed like we were his priority. He gets back to you straight away, and made me laugh through the whole process. I have recommended Lendi to so many of my friends (a couple have already started the process with Lendi) because it has honestly been such an amazing experience.
Thank you so very much Julio, you are honestly amazing at what you do :)

Lendi
Relationship manager -Lendi

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nithin a.
nithin a.Sydney, NSW

Pleasant Surprise

published

Without a doubt , the best service we have received in quite a while.
Funny thing is, we were not even looking for a better rate. Since we thought our LVR is too high for a refinance.
Lendi made the process a breeze, and we got a gem of a deal.
Highly professional and simple process.

Thanks Lendi.

Lendi
Relationship manager -Lendi

Hi Nithin, thank you for taking the time to leave us a five-star review based on your experience at Lendi. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Costa
CostaMetropolitan Adelaide, SA
  • 2 reviews

Highly recommend

published

Great outcome. Seamless process. Informed regularly throughout the process. Matthew Bulmer was fantastic to deal with. Very satisfied overall and I would definitely recommend Lendi to anyone wanting to refinance!

Lendi
Relationship manager -Lendi
Gaynor
Gaynor
  • 2 reviews

Great

published

Excellent assistance offered by Dan and Ron at Lendi. They were very patient and super helpful and made the whole process easy. They continually stayed in touch and made sure I was aware of the progress of my loan. Can’t speak highly enough of their great work.

Lendi
Relationship manager -Lendi

Frustratingly slow

published
Lendi
Relationship manager -Lendi
Sam
SamVictoria

It was literally EXCELLENT

published

Undoubtedly, Mike was the best bruker I have ever work with.
He is highly qualified, supportive and productive.
Basically, I can not imagine if anyone could have met the settlement date if it was not for Mike’s hard work and dedication given the complexity of my home loan case.

I am completely satisfied with his service.

Lendi
Relationship manager -Lendi

Hi Sam, thank you for taking the time to leave Mike a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Very simple and quick

published

Rachel was a great broker and made the whole process easy. Great online platform and was happy to take all our calls and any questions that we had. Would recommend

Lendi
Relationship manager -Lendi

Hi Kieran, thank you for taking the time to leave Rachel a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Betty
BettySydney, NSW

Lendo made loan application super easy

published

My home loan specialist was Rishi Nanda, he made the entire process very easy and customer feedback during the process was excellent, always updating on status, I received no extra or unexpected issues, and was very satisfied with the rate and the entire process in dealing with lendi. Thank you so much for all your wonderful work.

Lendi
Relationship manager -Lendi

Great Service

published

Lendi have been amazing. Rishi Nanda was excellent. He responded quickly to any questions or concerns I had and made sure I received a good rate. Very satisfied. Rishi is a great broker!

Lendi
Relationship manager -Lendi
Donna
Donna Metropolitan Adelaide, SA

It was made so easy!

published

Our broker Rachel was wonderful - full of knowledge and patience! She sourced us a fantastc rate and made the entire process very simple for us. My partner and I have been so impressed with the service - the website is so user-friendly - it doesn't get much easier than having to upload documents! We have appreciated the time and effort Rachel and the Lendi team have shown us - what could be a very stressful and anxious time was made very easy - Thank you Rachel and Team Lendi!

Lendi
Relationship manager -Lendi

Amazing service

published

First time user of Lendi and I couldn’t recommend them more.
My broker Stephen was amazing.
There will several issues along the way with my bank but he made sure they were fixed each time and made sure settlement happened

Lendi
Relationship manager -Lendi

Hi Meg, thank you for taking the time to leave Stephen a five-star review based on your experience with Lendi. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Success

published

We would like to say a big thank you to the team at Lendi. It’s been a long process and we really appreciate the patience shown to get the end result we wanted.
Thanks for everything.

Lendi
Relationship manager -Lendi
Page 3 of 12

Questions & Answers

Puspa S.
Puspa S.asked

Who do I contact to help sort out my application as my lendi rep is stuffing us around and keeps emailing and asking for stuff we have already provided, he said everything was fine and we will hear back regarding approval but emailed again today asking for details he had asked few weeks ago.

3 answers
Lendi
Relationship manager -Lendi

Hi Puspa, thank you for taking the time to reach out to us. We’re so sorry to hear your experience so far has not been an enjoyable one. We pride ourselves on our customer experience and we will be looking into what is happening. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.

Puspa S.
Puspa S.

Hi I have replied to your private msg, pls take action as we don’t have much time before the property settlement and I have supplied the name of the broker so you can look into it.

Lendi
Relationship manager -Lendi

Hi, I have responded in our private message.

Dips
Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish
GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

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