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Lendi
4.6 from 2,102 reviews · View Statistics

Reviews

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Michael
MichaelSydney, NSW

The Sales Process was great

published

The first encounter and support from Mike Lam were great. He provided me with the information that I needed to decide to purchase another property. When it came to the home loan decision time, he reduced my overall interest rate for my investment property and got me a good rate on my additional home loan.

The support after the sale could have been better. The communication about the next steps and timing was a bit uncoordinated and could have been better.

Overall I am a happy customer that got the desired outcome

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1 comment
Lendi
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Great M.
Great M.Greater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like
  • Verified

It's a 4.5-star rate!!!

published

Very happy with the services, staff shows being eager and enthusiasm and guided me through the process.
Some required documents were asked a couple of times though and timeliness needs to be improved if can. however, it turns all worth the effort in the end.

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1 comment
Lendi
Relationship manager -Lendi

Hi, thank you for taking the time to write Lendi such a positive review! It's great to hear your team were able to guide you through the process. We definitely appreciate the feedback as well and feel free to reach out to us if you ever need!

Similar opinion? Write a review on ProductReview.com.au!

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Linda B.
Linda B.South East Queensland, QLD
  • 3 reviews
  • 4 likes

Buying and settling - Take 2

published
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Lendi
Relationship manager -Lendi

Hi Linda, great to hear your experience with Dean was a great one! Thank you for taking the time to leave us a review. We look forward to assisting you in the future.

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Amazing saving on refinance

published

Had a great experience refinancing our mortgage from an interest rate in the 5% range to one in the 1% range... we experienced great customer service, especially with siv sov and ron prasad who were so quick to respond to queries at all hours. So happy with the amazing saving we will be making. The only downside to the experience was the amount of time the whole process took. We were expecting 6 to 8 weeks based on past experience but it took closer to 14 weeks...however this could be due to delays over the christmas period. Overall very happy with the outcome.

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Lendi
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Wish I had of moved sooner

published

I put off moving from my current loan for too long. Once I contacted Lendi they organised everything. The up load of documents was simple. Access to my account was easy.

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Lendi
Relationship manager -Lendi

Hi there, thank you for taking the time to leave Lendi a review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Sebastian
SebastianSydney, NSW

Rate review

published

Thank you Andrew for prompt service in actioning the rate review. Within a few hours of accepting the revised rates, the information was actioned to reflect on all my loans

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1 comment
Lendi
Relationship manager -Lendi

Hi Sebastian, thank you for taking the time to leave Andrew and the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Easy as can be.

published

Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.

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Lendi
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Good so far but suddenly progress has come to a halt.

published

I arranged my refinance through Lendi and George took me through everything.

The setup was as I requested and all questions answered. I have been kept up to date on the progress so far, but it has stalled in the last could of weeks.

I was really impressed with the service because my original loan was a stop/start affair with lots of prompting required on my part. Hopefully Lendi will come through with a result quickly.

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Paul S.
Paul S.Sydney, NSW

Thanks to the team, we got our dream first home!

published

Lendi were very easy to use, they made the process simple. Karan and Natalie were both a great help! They both kept us well informed the whole time, and made it as stress free as possible. Thanks to the team, we got our dream first home!

Note: when Lendi do calculations for your loan, they will include stamp duty, solicitors fees etc in the amount that you need to borrow from the bank. If you already have money set aside for this, make it clear to them so that they do not include this in your loan.

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1 comment
Lendi
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We are extremely happy with the outcome

published

We used Karan Ananda to refinance our existing home loan. He was very professional, diligent and patience. He always kept us up to date and was always willing to try and find us the most competitive home loan. We were about to chose another lender, but Karan came up with another alternative which was cheaper and gave us the same level of flexibility with the home loan. We are extremely happy with the outcome.

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Lendi
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Jo H.
Jo H.Mid West, WA

Very helpful

published

my experience was mostly positive although I felt a little handled at first until I decided to proceed with the loan product. Once I did the initial loan application I had trouble gettibg a response from lendi for some questions I had. No extra costs and lian product is awesome. Excellent rate

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Lendi
Relationship manager -Lendi

Hi Jo, thank you for taking the time to leave the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Claire
ClaireSouth East Queensland, QLD

Professional and helpful

published

Gayathri Krishanthan was my broker and really knows her stuff. She was extremely helpful, answering any questions I had in a timely manner.
Raewyn McCauley was my settlement expert and was equally as helpful as the process was coming to an end. We had a really positive experience with Lendi from start to end and I would happily recommend them to family and friends.

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Jenko
JenkoSydney, NSW

Good service

published

Andy Levstek NSW was great to deal with , straight talking very experienced just what I needed to steer everything in the right direction.
Overall a good experience and would recommend to friends and family.

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Lendi
Relationship manager -Lendi

Hi Jenko, thank you for taking the time to leave Andy and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Marni Barratt
Marni Barratt
  • 2 reviews
  • 1 like

Keep chasing a lower rate Harley!!!! Love ya work!! ✅

published

Look Harley is terrific! However we are currently searching for a lower rate. 30 words is ridiculous especially if you’re a quiet person & don’t have a lot to say unless you want something! ie. Lower percentage rate! ✅

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Lendi
Relationship manager -Lendi

Hi Marni, great to hear Harley was terrific! Thank you for the positive feedback, it's very much appreciated, at Lendi we pride ourselves on such a high standard of service and it's good to hear we could deliver for you.

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NNair
NNairCountry NSW
  • 70 reviews
  • 31 likes

Second time no better

published

They take way too long to get documents sorted. Then when there is a s notuff up takes a while to sort out. However it does get sorted out well and they are always polite and helpful. This is our third loan with them. The worst thing is you need AT LEAST 45-60 days to settle. Once they approve everything then you need to comply with the bank they choose for you. Fair enough but each loan has different requirements etc that take a while. Nothing beats having a bank manager. So they are good but their banks they deal with can drag things out.

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NNair
NNair

I got what I wanted. Just a lot of different people as your the middle man. Still have you 4 but it could be more streamlined or quicker

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Questions & Answers

Dips
Dipsasked

Hi Lendi Team,
I am writing on behalf of my husband. I feel so bad for him as he keeps calling our Agent but no response. We are waiting for Unconditional Approval from last week Thursday. Two days ago my husband was on a call with Agent regarding some query but after that no communication at all. Now Christmas holiday coming closer and closer we need some kind of Clarification otherwise we would withdraw the application. If someone can contact my husband. ASAP.

Thanks,
Dipti Sheth

1 answer
Lendi
Relationship manager -Lendi

Hi Dipti, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to discuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.

GKrish
GKrishasked

I was leaning towards Lendi for a homeloan after seeing the '1877' reviews with the highest stars than any of big 4 banks, just having a feeling that these may not be genuine.

Are you aware of any fake or paid reviews ?

2 answers
Lendi
Relationship manager -Lendi

Hey there, thank you for your question. I want to clarify that we are not ourselves a Lender. We work alongside over 35 lenders within the market and have helped thousands of Australians on their home loans. We pride ourself on providing exceptional customer service, hence some of our glowing reviews on Product Review. We do not pay for our reviews nor are our reviews fake. If you would like to know what the hype is about and understand how we can help you, feel free to send us a private message and we would be more than happy to see how we can help.

Cao
Cao

Hi GKrish,
You should look at "Verified Customer" only. I am a "verified customer" and actually not happy with this company.
Better to use a local agent !
Good luck,
Cao

Babakura abatcha
Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

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