Had a great experience refinancing our mortgage from an interest rate in the 5% range to one in the 1% range... we experienced great customer service, especially with siv sov and ron prasad who were so quick to respond to queries at all hours. So happy with the amazing saving we will be making. The only downside to the experience was the amount of time the whole process took. We were expecting 6 to 8 weeks based on past experience but it took closer to 14 weeks...however this could be due to delays over the christmas period. Overall very happy with the outcome.

I put off moving from my current loan for too long. Once I contacted Lendi they organised everything. The up load of documents was simple. Access to my account was easy.

Thank you Andrew for prompt service in actioning the rate review. Within a few hours of accepting the revised rates, the information was actioned to reflect on all my loans

Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.

I arranged my refinance through Lendi and George took me through everything.

The setup was as I requested and all questions answered. I have been kept up to date on the progress so far, but it has stalled in the last could of weeks.

I was really impressed with the service because my original loan was a stop/start affair with lots of prompting required on my part. Hopefully Lendi will come through with a result quickly.

Lendi were very easy to use, they made the process simple. Karan and Natalie were both a great help! They both kept us well informed the whole time, and made it as stress free as possible. Thanks to the team, we got our dream first home!

Note: when Lendi do calculations for your loan, they will include stamp duty, solicitors fees etc in the amount that you need to borrow from the bank. If you already have money set aside for this, make it clear to them so that they do not include this in your loan.

We used Karan Ananda to refinance our existing home loan. He was very professional, diligent and patience. He always kept us up to date and was always willing to try and find us the most competitive home loan. We were about to chose another lender, but Karan came up with another alternative which was cheaper and gave us the same level of flexibility with the home loan. We are extremely happy with the outcome.

my experience was mostly positive although I felt a little handled at first until I decided to proceed with the loan product. Once I did the initial loan application I had trouble gettibg a response from lendi for some questions I had. No extra costs and lian product is awesome. Excellent rate

Gayathri Krishanthan was my broker and really knows her stuff. She was extremely helpful, answering any questions I had in a timely manner.
Raewyn McCauley was my settlement expert and was equally as helpful as the process was coming to an end. We had a really positive experience with Lendi from start to end and I would happily recommend them to family and friends.

Andy Levstek NSW was great to deal with , straight talking very experienced just what I needed to steer everything in the right direction.
Overall a good experience and would recommend to friends and family.

Look Harley is terrific! However we are currently searching for a lower rate. 30 words is ridiculous especially if you’re a quiet person & don’t have a lot to say unless you want something! ie. Lower percentage rate! ✅

They take way too long to get documents sorted. Then when there is a s notuff up takes a while to sort out. However it does get sorted out well and they are always polite and helpful. This is our third loan with them. The worst thing is you need AT LEAST 45-60 days to settle. Once they approve everything then you need to comply with the bank they choose for you. Fair enough but each loan has different requirements etc that take a while. Nothing beats having a bank manager. So they are good but their banks they deal with can drag things out.

I had a great experience refinancing my home loan through Lendi. Mary was super helpful, explaining everything in layman’s terms and was able to make things run as smooth as possible (even despite logistical restraints from COVID-19)! Thank you!

Thomas was wonderful in getting everything set up to process with our refinance. Great to deal with

Only reason I gave a 4 out of 5 stars was at the end of this process we were only requested to get our payout figure for home loan the night before settlement which caused some stress

The customer service we received from George El-Khoury was professional and extremely helpful. George walked us through the refinancing process and ensured that we had all necessary information to make an informed decision. Not to mention the rate we received as much better than we had hoped.

We had a few administration issues with the bank, but Lendi staff were very prompt and helped to sort out the issues with us. I would use Lendi again and recommend them to others.

We are very thankful for Brendan Reid and the team at Lendi for helping us secure our home loan. Harley, the first person we dealt with was so friendly and helpful. Brendan Reid the team member who assisted us the most was fantastic and tried his best to do everything he could to help us. Ron? At the end was also very friendly and helpful. The only issue we had was too many people helping. There was one other random person that rang just for the sake of ringing. The rang the day after Brendan rang to pretty much tell me everything Brendan had a...

Very good knowledgeable advice and assistance from Liam who was able to achieve a reduction in our home loan percentage with Westpac. Would recommend Lendi and Liam in this regard. Well Done. Mark and Maureen S. Melbourne. VIC

I had attempted this saving myself and had no success.
The relationship that Lendi had with my bank got the deal over the line.
I am very happy with the outcome
Thanks Lendi

Matt from Lendi was so easy to talk to & contact; he was informative & always kept me up to date with where my application was at. It’s been a pleasure working with him on my home loan.