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Lendi
4.6 from 2,723 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.8
177 reviews
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Cass
CassGold Coast
  • 2 reviews
  • 1 like

Absolute waste of time!

published

Extremely disappointed with the service and outcome I received after being promised to be refinanced with HSBC. Lendi had me believe everything looked great and was going to take a couple of weeks to get approved. 2 months later after going through the whole process I get turned down because I’m self employed and run a business. Don’t bother wasting your time! Refinance with someone else as I found a much better company that’s already getting me approved and refinanced.

Transparency
1/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Yokas W.
Yokas W.Canberra 2600, ACT

These guys are unprofessional, inefficient, incapable, cost me 4k in penalty due to their slow processing time

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Similar opinion? Write a review on ProductReview.com.au!

Wrong information. Poor communication. Disappointing experience

published
Transparency
1/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Linda B.
Linda B.South East Queensland, QLD
  • 3 reviews
  • 4 likes

Buying and settling - Take 2

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateMay 2020
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message

Hi Linda, great to hear your experience with Dean was a great one! Thank you for taking the time to leave us a review. We look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!
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Barbara Dooley
Barbara DooleySydney, NSW

Terrible service

published

Took over 3 months to settle. Most frustrating process I have ever been through. Never again. Next time I will go straight to the Lender and not use this Company.

Transparency
2/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Frustratingly slow

published
Transparency
1/5
Customer Service
3/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
LisaChilliMuttley
LisaChilliMuttleySouth East Queensland, QLD
  • Verified

Its Approved...Oh No its Not...

published
Transparency
1/5
Customer Service
1/5
Application Process
3/5
Timeliness
2/5
Online Tools
2/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Next

Easy as can be.

published

Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Sam
SamSouth East Queensland, QLD
  • 3 reviews

Information provided was consistently incorrect and misleading causing us to almost lose the house we purchased.

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Jan
JanSydney, NSW

Very good service

published

Despite the fact that in the end we didn't complete the loan transaction, the service we got from Lendi was very professional. they always kept us informed and reacted quickly to requests. When they set a date for a certain step to be completed, it was. Thank you Jack Chen for your support and communications in this process.

Transparency
4/5
Customer Service
5/5
Application Process
4/5
Timeliness
4/5
Online Tools
4/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Rebecca
Rebecca
  • 4 reviews
  • 2 likes
  • Verified

Slow to respond and get back to us

published

I spent a lot of time uploading documents to Lendi, we had the worst experience with one of the senior brokers. She made appointments with us 3 times, once she was late (benefit of the doubt), second appointment she forgot and then blamed traffic (ok sure), 3rd time she said she would call after 3pm no follow up (it's been a week). Each time it was me chasing here.

Transparency
3/5
Customer Service
1/5
Application Process
2/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
nat c.
nat c.Greater Melbourne (Metropolitan), VIC

Consider all your broker options.

published
Transparency
2/5
Customer Service
2/5
Application Process
2/5
Timeliness
2/5
Incentivised Review No
Loan TypeSplit
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Lendi compares to other Home Loans

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Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
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