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Lendi
Extremely satisfied!
We’ve worked with our broker, Sean Martin, twice now. once for our initial mortgage and recently to refinance. Sean is extremely professional, really took the time to find the best mortgage option for our situation, and was always very prepared and responsive!
Exceptional Customer Service
We recently refinanced our home loan through Faron Burrows and Faron truly went above and beyond for us, her customer service, professionalism, communication and knowledge is second to none and we have been incredibly grateful to have Faron as our broker as she was nothing short of amazing and secured us a lower interest rate.
We wont be using anyone else in the future as Faron is the best in the business.
Hi Chloe, thank you for taking the time to leave a positive note for Faron and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach...
Read more out to us anytime if you need assistance in the future.Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Hi there, thank you for taking the time to leave a positive note for Tom and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach o...
Read moreut to us anytime if you need assistance in the future.Provided all the help I needed!
Mark was extremely helpful and knowledgeable. He was very patient with my questions and made sure to follow up with me and my Solicitor to ensure the process would run smoothly.
Hi there, thank you for taking the time to leave a positive note for Mark and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach ...
Read moreout to us anytime if you need assistance in the future.Find out how Lendi compares to other Home Loans
Know better, choose better.
- 3 reviews
- 1 like
Very helpful and knowledgeable
We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.
Thank you so much to Mark and Lendi.
Hi Pritpal, thank you so much for taking the time to share your experience with Mark and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that w...
Read moree will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.- Verified
Perfect
Our broker had to deal with a very recalcitrant lender when moving to a new lender, he kept us updated and worked hard to complete the transactions over a number of months, would definitely recommend using Lendi when moving lenders
Hi Darren, thank you for taking the time to leave Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Review collected in partnership with Lendi
Excellent service and Mortgage Broker
I came across Lendi online while looking to refinance some of my existing home loans after my two long standing mortgage brokers couldn’t or didn’t want to help.
I was dealing with Christian Dal Cin from Lendi and I was amazed at how efficient, helpful and knowledgeable he was.
While we were waiting for the approval process my plans changed and I decided to cancel the application. Usually I would expect the agent to be disappointed or upset after putting in such great work but Christian took it in his stride and was understanding and helpful ...
Hi Peter, thank you for taking the time to leave us such a positive review of your experience with Christian and Lendi Team. Putting customers' experience is our priority alongside in everything we do...
Read more. We’re so glad to hear that we were able to deliver your expectations of 10/10. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Related Articles
Absolutely recommend Mark Yeo
Tackling our extremely tricky loan (our fault) with speed bumps at every step of the way, Mark was there for us at every step. Not once did he hesitate or sway when faced with an issue, his continuous positivity was compelling and put one at ease. We owe a lot to Mark, and feel like war buddies after what we just went through! He is very reactive and quick on the phone, very much a man with the plan. I will be in contact again for my next loan and hope we can continue a lasting relationship.
Hi Phillip, thank you for taking the time to leave us such a positive review of your experience with Mark and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w...
Read moree do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Smooth Loan Process - Recommend
Anupama Homagain (Lendi) was my mortgage broker for a residential property that settled on 1 December.
Anupama’s work was characterised by :
- Quick replies
- Doing what she said she would
- Keeping me in the loop
- Being specific about action required and deadlines
- Answering queries in a clear manner
...
Hi Hayden, thank you so much for taking the time to leave us such a positive review of your experience with Anupama and the Lendi Team. Here at Lendi, we’re always doing our best to ensure we keep th...
Read moree process as seamless as possible for our clients. We’re so pleased to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Find out how Lendi compares to other Home Loans
Know better, choose better.
- 3 reviews
- 4 likes
Great experience this time
Originally reluctant to use Lendi again after our last broker experience but this time I can't recommend our broker enough. Cathy has been fantastic from the start and super efficient and helpful. All going well we settle next week on our new property.
Hi Christine, we are so pleased to hear about your experience with Cathy and the Lendi team! Here at Lendi, we put customer experience at the forefront of everything we do. We’re so happy to hear you...
Read morer experience was in line with what we expect it to be. Thank you for giving us a second chance to prove ourselves and taking the time to leave us a review. We look forward to assisting you in the future.Ask for Mark Yeo, you won't be disappointed!
This was our second time using Mark for the purchase of our house and I can't say enough nice things. He made the whole process seemless and was available every step of the way.
Hi Niren, we are so pleased to hear about your experience with Mark and the Lendi team! We’re always doing our best to ensure we keep the process as seamless as possible for our customers, and it’s ...
Read morebeyond rewarding to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Home loan application
My consultant, Sam De Swardt was very calm, yet professional in every interaction we had, which made me feel comfortable in the otherwise stressful process. His knowledge of the homeloan market was outstanding.
The loan product that Lendi set me up with fit my needs exactly at no extra cost to myself.
Hi Matt, we are so pleased to hear about your positive experience with Samuel and the Lendi Team! We’re always doing our best to ensure we keep the process as seamless and stress-free as possible for...
Read more our customers, it’s rewarding to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Find out how Lendi compares to other Home Loans
Know better, choose better.
Great experience!
Dean at Lendi was fantastic! Found the best loan for our needs and kept us informed throughout the whole process. He went above and beyond to ensure our property settled on time. Thank you, very happy.
Hi Sharon, thank you for taking the time to leave us such a positive review of your experience with Dean and the Lendi Team! Here at Lendi, we put customer experience at the forefront of everything we...
Read more do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.- 2 reviews
Excellent Result
I am more than happy with the result achieved by Lendi and especially Anupama Homagain who worked her way through the difficult process of refinancing two of my investment loans. It was a great amount of work and dealings with the bank and she competently handled every aspect to achieve a great result. I was always kept informed as to what was happening through the whole process. Being an owner of several rental properties and an ex mortgage broker I have gone through this process so many times and fully understand the hurdles that need to be addressed. I would definitely recommend Lendi and especially Anupama to anyone looking for finance.
Hi Diane, thank you for taking the time to leave the Lendi Team a five-star review. We are so pleased to hear your feedback, especially given your expertise! We appreciate Anupama's hard work will be ...
Read moresure to pass on the feedback to her. We’re always doing our best to ensure we keep the process as seamless as possible for our customers, and it’s refreshing to hear this was the case for you. We look forward to assisting you in the future.Anupama is a Lendi Superstar
Anupama from Lendi helped us understand what was and wasn't possible for our home loan.
She was great in helping us explore the options available through Lendi. She was also understanding when we explained we would explore options external to Lendi by ourselves. In the end we went the loan she recommended as it was the best loan package for us.
Very happy with the overall experience which was extremely smooth.
I also feel Anupama went above and beyond to ensure our settlement occurred on the date we wanted.
Thank you!
Hi Leigh, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re...
Read more so happy to hear your experience was in line with what we expect it to be with Anupama, we will be sure to pass on your feedback. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
Details
- ABN: 18611161856
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Hi Jodie, thank you so much for taking the time to share your experience with Sean and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we ...
Read morewill continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.