Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Home loan lending made easy
I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.
Susan Challita- absolutely outstanding service!!!
I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.
A much larger bank could not be bothered helping.
I truly commend Susan Challita.
Review collected in partnership with Lendi
Very helpful and knowledgeable
We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.
Thank you so much to Mark and Lendi.
Amazing Experience !
I was extremely impressed with my whole experience with Lendi. From my initial enquiry right to the end and settlement, the service was second to none from both my loan specialist (Tom Hutton) and client solutions expert (Peter Manalac) that I dealt with. I could not recommend Lendi higher !
Smooth Loan Process - Recommend
Anupama Homagain (Lendi) was my mortgage broker for a residential property that settled on 1 December.
Anupama’s work was characterised by :
- Quick replies
- Doing what she said she would
- Keeping me in the loop
- Being specific about action required and deadlines
- Answering queries in a clear manner
We bought our home with Lendi’s help, and Joanne was amazing. She was extremely patient, outlined our options, and answered any questions that we had. She made the purchase process and refinance of our investment as easy as possible for us. We genuinely couldn’t have done it without her :)
Great experience this time
Originally reluctant to use Lendi again after our last broker experience but this time I can't recommend our broker enough. Cathy has been fantastic from the start and super efficient and helpful. All going well we settle next week on our new property.
Excellent. Easy. Great Service!!!
This is the second time we've had Zac B at Lendi help us with our mortgage and he is nothing short of BRILLIANT. Great communication and clearly good relationships with the banks meaning he was able to present us a range of options which worked for us! Zac is extremely helpful and knowledgeable, he made the whole process easy and we appreciated the constant updates throughout the process. Thanks agin Zac!
A great experience!
We recently obtained a homeloan to buy a property and the whole process was great! The home loan consultant was with us the whole way and was available to clarify each and every concern of ours. She also responded to our queries promptly. Great experience and customer satisfaction, overall. Thanks, Vikram and Sarabjeet
very happy new home owners.
We were very happy with the communication, options and professional treatment we received from Margaret.
She was so helpful with our unusual circumstance and helped us at every turn during our application process.
We would definitely recommend Lendi to anyone of our friends and family.
Anupama is a Lendi Superstar
Anupama from Lendi helped us understand what was and wasn't possible for our home loan.
She was great in helping us explore the options available through Lendi. She was also understanding when we explained we would explore options external to Lendi by ourselves. In the end we went the loan she recommended as it was the best loan package for us.
Very happy with the overall experience which was extremely smooth.
I also feel Anupama went above and beyond to ensure our settlement occurred on the date we wanted.
Could not be happier!
Seriously the easiest and most stress free way to apply for a home loan. I would be lost without Belinda our broker. This is the second time we have used here and recommend her to all of our friends! Could not be happier!
Service was great and very professional and would not hesitate to recommend service
No unexpected costs that we know of witch is great
Very satisfied with rates for this loan.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed firstname.lastname@example.org - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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