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Lendi
Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Hi there, thank you for taking the time to leave a positive note for Tom and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach o...
Read moreut to us anytime if you need assistance in the future.Home loan lending made easy
I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.
Hi Stuart, thank you so much for taking the time to share your experience with Susan and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that w...
Read moree will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.- 2 reviews
- 1 like
- Verified
Susan Challita- absolutely outstanding service!!!
I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.
A much larger bank could not be bothered helping.
I truly commend Susan Challita.
Thank you!
Hi King, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Susan and the whole Lendi Team. We take pride in giving the best c...
Read moreustomer experience possible. Please feel free to reach out anytime if you need assistance in the future.Review collected in partnership with Lendi
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- 3 reviews
- 1 like
Very helpful and knowledgeable
We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.
Thank you so much to Mark and Lendi.
Hi Pritpal, thank you so much for taking the time to share your experience with Mark and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that w...
Read moree will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Amazing Experience !
I was extremely impressed with my whole experience with Lendi. From my initial enquiry right to the end and settlement, the service was second to none from both my loan specialist (Tom Hutton) and client solutions expert (Peter Manalac) that I dealt with. I could not recommend Lendi higher !
Hi Katie, thank you for taking the time to leave us such a positive review of your experience with Tom and Peter from our Lendi Team! Here at Lendi, we put customer experience at the forefront of ever...
Read moreything we do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Thank you again for the top service - I was extremely impressed and will be recommending Lendi to everyone I know.
Thank you so much for giving us the opportunity to be part of your journey Katie!
Smooth Loan Process - Recommend
Anupama Homagain (Lendi) was my mortgage broker for a residential property that settled on 1 December.
Anupama’s work was characterised by :
- Quick replies
- Doing what she said she would
- Keeping me in the loop
- Being specific about action required and deadlines
- Answering queries in a clear manner
...
Hi Hayden, thank you so much for taking the time to leave us such a positive review of your experience with Anupama and the Lendi Team. Here at Lendi, we’re always doing our best to ensure we keep th...
Read moree process as seamless as possible for our clients. We’re so pleased to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Related Articles
Amazing experience!
We bought our home with Lendi’s help, and Joanne was amazing. She was extremely patient, outlined our options, and answered any questions that we had. She made the purchase process and refinance of our investment as easy as possible for us. We genuinely couldn’t have done it without her :)
Hi Emily, we are so pleased to hear about your experience with Joanne and the Lendi team! We’re always doing our best to ensure we keep the process as seamless as possible for our customers, and it’s...
Read more rewarding to hear your experience was in line with what we expect it to be. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.- 3 reviews
- 4 likes
Great experience this time
Originally reluctant to use Lendi again after our last broker experience but this time I can't recommend our broker enough. Cathy has been fantastic from the start and super efficient and helpful. All going well we settle next week on our new property.
Hi Christine, we are so pleased to hear about your experience with Cathy and the Lendi team! Here at Lendi, we put customer experience at the forefront of everything we do. We’re so happy to hear you...
Read morer experience was in line with what we expect it to be. Thank you for giving us a second chance to prove ourselves and taking the time to leave us a review. We look forward to assisting you in the future.Find out how Lendi compares to other Home Loans
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- 2 reviews
- 1 like
Excellent. Easy. Great Service!!!
This is the second time we've had Zac B at Lendi help us with our mortgage and he is nothing short of BRILLIANT. Great communication and clearly good relationships with the banks meaning he was able to present us a range of options which worked for us! Zac is extremely helpful and knowledgeable, he made the whole process easy and we appreciated the constant updates throughout the process. Thanks agin Zac!
Hi Sam, we are so pleased to hear about your positive experience with Zachary and the Lendi team! We’re always doing our best to ensure we keep the process as seamless as possible for our customers, ...
Read morewe’re so happy to hear your experience was in line with what we expect it to be a second time around. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.A great experience!
We recently obtained a homeloan to buy a property and the whole process was great! The home loan consultant was with us the whole way and was available to clarify each and every concern of ours. She also responded to our queries promptly. Great experience and customer satisfaction, overall. Thanks, Vikram and Sarabjeet
Hi Sarabjeet, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team! Here at Lendi, we put customer experience at the forefront of everything we do. W...
Read moree’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.very happy new home owners.
We were very happy with the communication, options and professional treatment we received from Margaret.
She was so helpful with our unusual circumstance and helped us at every turn during our application process.
We would definitely recommend Lendi to anyone of our friends and family.
Thanks Lendi
Hi Tammy, we are so happy to hear about your positive experience with Margaret and the Lendi Team! We’re always doing our best to ensure we keep the process as seamless and transparent as possible fo...
Read morer our customers, it’s rewarding to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Find out how Lendi compares to other Home Loans
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Anupama is a Lendi Superstar
Anupama from Lendi helped us understand what was and wasn't possible for our home loan.
She was great in helping us explore the options available through Lendi. She was also understanding when we explained we would explore options external to Lendi by ourselves. In the end we went the loan she recommended as it was the best loan package for us.
Very happy with the overall experience which was extremely smooth.
I also feel Anupama went above and beyond to ensure our settlement occurred on the date we wanted.
Thank you!
Hi Leigh, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re...
Read more so happy to hear your experience was in line with what we expect it to be with Anupama, we will be sure to pass on your feedback. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.- 2 reviews
Could not be happier!
Seriously the easiest and most stress free way to apply for a home loan. I would be lost without Belinda our broker. This is the second time we have used here and recommend her to all of our friends! Could not be happier!
Hi there, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. We’re so pleased to hear your experience was in line with what we expect it to be. P...
Read morelease do not hesitate to reach out to us in the future if there is anything further we can assist you with. Also, it is great to hear you had such a positive experience with Belinda, we will be sure to pass on your feedback to her.Great
Service was great and very professional and would not hesitate to recommend service
No unexpected costs that we know of witch is great
Very satisfied with rates for this loan.
Hi Darren, Great to hear you had such a positive experience with the team here at Lendi. Thank you for your recommendation and we look forward to working with you again in the future.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
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Hi Suzy, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will conti...
Read morenue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.