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Lendi
4.6 from 2,717 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.7
64 reviews
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Customer
Customer Victoria
  • 2 reviews

Couldn’t find anyone better than Eugene

published

The entire experience was fantastic. Eugene’s communication was always consistent and he always ensured we understood everything along the way. No question to silly and he always ensured he was available for us.
Eugene worked incredibly hard to find us the best interest rate and any issue we came across Eugene solved it with ease. Through out the whole process I had no stress or concern because I knew Eugene has myself and my family’s best interest at heart.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
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Suzy M.
Suzy M.Metropolitan Adelaide, SA

Great experience again!

published

Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeSplit
Loan Start DateApril 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
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Exceptional Customer Service

published

We recently refinanced our home loan through Faron Burrows and Faron truly went above and beyond for us, her customer service, professionalism, communication and knowledge is second to none and we have been incredibly grateful to have Faron as our broker as she was nothing short of amazing and secured us a lower interest rate.

We wont be using anyone else in the future as Faron is the best in the business.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRenovation
Lendi
Relationship manager -LendiSend a private message
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Great service, communication and a win in the end!

published

Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateMarch 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
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Stuart Baillie
Stuart BaillieGreater Melbourne (Inner), VIC

Home loan lending made easy

published

I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
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KING V
KING VPerth, WA
  • 2 reviews
  • 1 like
  • Verified

Susan Challita- absolutely outstanding service!!!

published

I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.

A much larger bank could not be bothered helping.

I truly commend Susan Challita.
Thank you!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJanuary 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Lendi

Pritpal Singh
Pritpal SinghWollert
  • 3 reviews
  • 1 like

Very helpful and knowledgeable

published

We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.

Thank you so much to Mark and Lendi.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Vikki
VikkiSouth East Queensland, QLD
  • 2 reviews

Great service. Kept us up to date with what was happening at every stage and Kendal was a joy to deal with.

published

Very happy with the service. Great communication throughout and a good outcome for us. I would recommend. They were happy to take me through my options and explained everything thoroughly.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forRenovation
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Katie
KatiePerth, WA

Amazing Experience !

published

I was extremely impressed with my whole experience with Lendi. From my initial enquiry right to the end and settlement, the service was second to none from both my loan specialist (Tom Hutton) and client solutions expert (Peter Manalac) that I dealt with. I could not recommend Lendi higher !

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJanuary 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Katie
Katie

Thank you again for the top service - I was extremely impressed and will be recommending Lendi to everyone I know.

Lendi
Relationship manager -LendiSend a private message

Thank you so much for giving us the opportunity to be part of your journey Katie!

Similar opinion? Write a review on ProductReview.com.au!
Home Loans

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Smooth Loan Process - Recommend

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateDecember 2021
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Amazing experience!

published

We bought our home with Lendi’s help, and Joanne was amazing. She was extremely patient, outlined our options, and answered any questions that we had. She made the purchase process and refinance of our investment as easy as possible for us. We genuinely couldn’t have done it without her :)

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Christine
Christine
  • 3 reviews
  • 4 likes

Great experience this time

published

Originally reluctant to use Lendi again after our last broker experience but this time I can't recommend our broker enough. Cathy has been fantastic from the start and super efficient and helpful. All going well we settle next week on our new property.

Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
3/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Lendi compares to other Home Loans

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Sam C.
Sam C.
  • 2 reviews
  • 1 like

Excellent. Easy. Great Service!!!

published

This is the second time we've had Zac B at Lendi help us with our mortgage and he is nothing short of BRILLIANT. Great communication and clearly good relationships with the banks meaning he was able to present us a range of options which worked for us! Zac is extremely helpful and knowledgeable, he made the whole process easy and we appreciated the constant updates throughout the process. Thanks agin Zac!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

A great experience!

published

We recently obtained a homeloan to buy a property and the whole process was great! The home loan consultant was with us the whole way and was available to clarify each and every concern of ours. She also responded to our queries promptly. Great experience and customer satisfaction, overall. Thanks, Vikram and Sarabjeet

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Tammy B.
Tammy B.North-West & West coast, TAS

very happy new home owners.

published

We were very happy with the communication, options and professional treatment we received from Margaret.
She was so helpful with our unusual circumstance and helped us at every turn during our application process.
We would definitely recommend Lendi to anyone of our friends and family.
Thanks Lendi

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 3

Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
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Details

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