Reviewer Photos & Videos
Couldn’t find anyone better than Eugene
The entire experience was fantastic. Eugene’s communication was always consistent and he always ensured we understood everything along the way. No question to silly and he always ensured he was available for us.
Eugene worked incredibly hard to find us the best interest rate and any issue we came across Eugene solved it with ease. Through out the whole process I had no stress or concern because I knew Eugene has myself and my family’s best interest at heart.
Broker Mark Yeo - Above and Beyond for his clients!
Mark Yeo gave exceptional service, very fast and efficient and always one step ahead on the front foot was very experienced. A true professional, very highly recommend! Well done Mark!
Great service and support in purchasing my first home!
Lendi, particularly Anthony Paynter has made this daunting experience of purchasing a first home, so much easier! He has been supportive and patient and really had my best interest at heart. Would 100% recommend Lendi
Super Helpful Broker
Karlene Beck was fabulous. This was my first time engaging a lending broker and Karlene stepped me through every part with ease. Making the whole process far more daunting that many people had warned me it could be.
Brilliant Service Levels!
My customer service experience with Lendi was superb, specifically their representative, Nick Lynem. Ultimately we ran out of time to replace my existing finance but I found Nick's attitude and service levels throughout to be the best customer experience I have received in 25+ years. He really is a credit to Lendi.
Lendi was very unfamiliar for me considering it was very first experience and turned out be a very good experience highly recommended for those who wants a good broker no need to go anywhere else .
Review collected in partnership with Lendi
Good customer experience . Highly recommended for home loan settlements.
they provided professional service . they always maintained the communication was done properly and on time .very efficient service . I had a good customer experience . Highly recommended for home loan settlements.
Customer service was excellent. Everything was explained thoroughly and meet all of our expectations. Questions were answered and always returned our enquiries promptly. We highly recommend this service. Thanks ledi
Well done Lendi and the team, top service and hassle free
Great service with Lendi and they were there to support us all the way through the process on email and the phone. They made the whole process stress free. I would totally recommend using Lendi if you are looking to change mortgage providers.
Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Very much happy with Lendi’s customer service. As I mentioned in the title excellent customer service, our agent Anupama Homagain was very helpful throughout our homeloan process, as a First home buyers we had lot of questions and concerns Anupama Homagain has good patience to hear us out and provided us the best solution and ultimately resulted in purchasing our first home without any constraints.
Thanks Lendi and Anupama Homagain for all the support and hope to connect with you in future (next year).
Thiruvenkatanathan and Vishwa
Would just like to say a massive thank you to Lendi and my broker Kiran, a mortgage application these days is no simple task, however when with Lendi you are in good hands. Kiran was proffesional and a pleasure to deal with every step of the way. Cant recommend enough after my experience.
Home loan lending made easy
I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.
Susan Challita- absolutely outstanding service!!!
I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.
A much larger bank could not be bothered helping.
I truly commend Susan Challita.
Review collected in partnership with Lendi
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed email@example.com - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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