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Lendi
4.6 from 2,728 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.8
124 reviews
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Reviewer Photos & Videos

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Customer
Customer Victoria
  • 2 reviews

Couldn’t find anyone better than Eugene

published

The entire experience was fantastic. Eugene’s communication was always consistent and he always ensured we understood everything along the way. No question to silly and he always ensured he was available for us.
Eugene worked incredibly hard to find us the best interest rate and any issue we came across Eugene solved it with ease. Through out the whole process I had no stress or concern because I knew Eugene has myself and my family’s best interest at heart.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
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Jodie
JodieSydney, NSW

Extremely satisfied!

published

We’ve worked with our broker, Sean Martin, twice now. once for our initial mortgage and recently to refinance. Sean is extremely professional, really took the time to find the best mortgage option for our situation, and was always very prepared and responsive!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Katy
Katy
  • 3 reviews

Perfect service for a great result!

published

Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.

  • Thumbnail
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateMay 2022
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message

Hi Katy, thank you so much for your 5-star review for Michael! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!
Nav
NavSydney, NSW
  • 2 reviews

Outstanding

published

Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
fully satisfied.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Loan TypeSplit
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Ivy
IvySydney, NSW

Great Job, Well Done!

published

Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
3/5
Incentivised Review No
Loan TypeSplit
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Suzy M.
Suzy M.Metropolitan Adelaide, SA

Great experience again!

published

Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeSplit
Loan Start DateApril 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Matt R
Matt RAU
  • 28 reviews
  • 26 likes
  • Verified

Lendi & Kendal are just AMAZING

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateMarch 2022
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Next

Great service, communication and a win in the end!

published

Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateMarch 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Provided all the help I needed!

published

Mark was extremely helpful and knowledgeable. He was very patient with my questions and made sure to follow up with me and my Solicitor to ensure the process would run smoothly.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateJanuary 2022
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

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Stuart Baillie
Stuart BaillieGreater Melbourne (Inner), VIC

Home loan lending made easy

published

I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
KING V
KING VPerth, WA
  • 2 reviews
  • 1 like
  • Verified

Susan Challita- absolutely outstanding service!!!

published

I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.

A much larger bank could not be bothered helping.

I truly commend Susan Challita.
Thank you!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJanuary 2022
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Lendi

Pritpal Singh
Pritpal SinghWollert
  • 3 reviews
  • 1 like

Very helpful and knowledgeable

published

We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.

Thank you so much to Mark and Lendi.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forSecond Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Lendi compares to other Home Loans

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Steve Gilbert
Steve GilbertGreater Melbourne (Inner), VIC

Margaret is a superstar broker

published

Was the easiest loan process I have ever gone through. Was handled well and all issues were quickly and easily dealt with. Will have no issue is recommending her to anyone

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message

Hi Steve, thank you so much for your 5-star review for Margaret! We will share this with the Lendi team to let them know and continue the amazing work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!
Darren
DarrenPilbara, WA
  • Verified

Perfect

published

Our broker had to deal with a very recalcitrant lender when moving to a new lender, he kept us updated and worked hard to complete the transactions over a number of months, would definitely recommend using Lendi when moving lenders

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateJanuary 2022
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message

Hi Darren, thank you for taking the time to leave Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Lendi

Peter R
Peter RSouth East Queensland, QLD

Excellent service and Mortgage Broker

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 5

Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
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