Reviewer Photos & Videos
Couldn’t find anyone better than Eugene
The entire experience was fantastic. Eugene’s communication was always consistent and he always ensured we understood everything along the way. No question to silly and he always ensured he was available for us.
Eugene worked incredibly hard to find us the best interest rate and any issue we came across Eugene solved it with ease. Through out the whole process I had no stress or concern because I knew Eugene has myself and my family’s best interest at heart.
We’ve worked with our broker, Sean Martin, twice now. once for our initial mortgage and recently to refinance. Sean is extremely professional, really took the time to find the best mortgage option for our situation, and was always very prepared and responsive!
Perfect service for a great result!
Michael Aldridge was our agent, he was 100% professional, friendly & communicative. Worked tirelessly & got us the result in a great time frame. We would absolutely recommend him and Lendi again.
Brilliant customer service. Broker was professional in approach and fully explained about the product.
No unexpected cost every thing was clear and upfront. All the cost and calculation were explained in writing.
The reviewer stated that an incentive was offered for this review
Great Job, Well Done!
Nick did a great job to understand my financial situation, and match the bank requirement, finally help me to lock a good interest rate. Beside him, the whole Ledi team suported well for the process to get it settled on expected time.
Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Lendi & Kendal are just AMAZING
Where do I start with Lendi... oh wow, they are just amazing.
I work for a Big 4 bank, and I will always do all my lending through my broker, Kendal, and the Lendi platform. I have just completed by fourth application with the Lendi team, and this is my third with Kendal and it's always such an easy process.
The Lendi platform is just so simple, it asks you for all the information needed for your application, and you upload it onto the portal so your broker (and the lender) can see all the information they need. For me (a millennial), having ...an online platform where I can just do everything myself (in my own time, at my own pace) is just simply amazing. I have great trust in my broker, and I have extreme confidence in her ability to understand my needs and recommend the best lenders and products to help meet my needs. Never before (even as a bank staff member) has the lending process been so easy! The customer service is fantastic, and I highly rate them and recommend them to all!
Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Provided all the help I needed!
Mark was extremely helpful and knowledgeable. He was very patient with my questions and made sure to follow up with me and my Solicitor to ensure the process would run smoothly.
Home loan lending made easy
I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.
Susan Challita- absolutely outstanding service!!!
I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.
A much larger bank could not be bothered helping.
I truly commend Susan Challita.
Review collected in partnership with Lendi
Very helpful and knowledgeable
We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.
Thank you so much to Mark and Lendi.
Margaret is a superstar broker
Was the easiest loan process I have ever gone through. Was handled well and all issues were quickly and easily dealt with. Will have no issue is recommending her to anyone
Our broker had to deal with a very recalcitrant lender when moving to a new lender, he kept us updated and worked hard to complete the transactions over a number of months, would definitely recommend using Lendi when moving lenders
Review collected in partnership with Lendi
Excellent service and Mortgage Broker
I came across Lendi online while looking to refinance some of my existing home loans after my two long standing mortgage brokers couldn’t or didn’t want to help.
I was dealing with Christian Dal Cin from Lendi and I was amazed at how efficient, helpful and knowledgeable he was.
While we were waiting for the approval process my plans changed and I decided to cancel the application. Usually I would expect the agent to be disappointed or upset after putting in such great work but Christian took it in his stride and was understanding and helpful ...
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed firstname.lastname@example.org - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.
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