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Lendi
4.6 from 2,664 reviews · View Statistics
Listing monitored by Lendi

Reviews

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Ivy C.
Ivy C.Greater Melbourne (Metropolitan), VIC

Very pushy broker, lengthy pre-approval waiting time

published
Transparency
2/5
Customer Service
2/5
Application Process
3/5
Timeliness
2/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Cass
CassGold Coast
  • 2 reviews

Absolute waste of time!

published

Extremely disappointed with the service and outcome I received after being promised to be refinanced with HSBC. Lendi had me believe everything looked great and was going to take a couple of weeks to get approved. 2 months later after going through the whole process I get turned down because I’m self employed and run a business. Don’t bother wasting your time! Refinance with someone else as I found a much better company that’s already getting me approved and refinanced.

Transparency
1/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Yokas W.
Yokas W.Canberra 2600, ACT

These guys are unprofessional, inefficient, incapable, cost me 4k in penalty due to their slow processing time

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Similar opinion? Write a review on ProductReview.com.au!
Moira
Moira
  • 2 reviews
  • 1 like

Loan Approved in Record Time

published

Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.

Transparency
5/5
Customer Service
4/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateAugust 2021
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
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Barbara Dooley
Barbara DooleySydney, NSW

Terrible service

published

Took over 3 months to settle. Most frustrating process I have ever been through. Never again. Next time I will go straight to the Lender and not use this Company.

Transparency
2/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
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Elkay
ElkayAscot Vale
  • 6 reviews
  • 4 likes

Long drawn series of mistakes that I was left to fix

published
Transparency
4/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateApril 2021
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Cao
CaoPerth, WA
  • 2 reviews
  • 1 like
  • Verified

No it did not work !

published
Transparency
5/5
Customer Service
3/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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Sebastian
SebastianSydney, NSW

Rate review

published

Thank you Andrew for prompt service in actioning the rate review. Within a few hours of accepting the revised rates, the information was actioned to reflect on all my loans

Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi Sebastian, thank you for taking the time to leave Andrew and the Lendi team a positive review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!

Easy as can be.

published

Lendi helped us get off keystart loans which is a lift of a huge financial burden, due to high interests rates. They organised everything, answered any questions we had, no matter how stupid these questions might have been,Haha. I would highly recommend them.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

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Byju M.
Byju M.Greater Melbourne (Metropolitan), VIC

My Experience was totally bad

published

My initial experience was OK, Once signed up with them experience was horrible.
Lack of communication, In experience staffs, unnecessary documents asking for loan, Not willing to listen customer properly. Simply wasting customers time. Not recommended at all

Transparency
1/5
Customer Service
1/5
Application Process
3/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Jenko
JenkoSydney, NSW

Good service

published

Andy Levstek NSW was great to deal with , straight talking very experienced just what I needed to steer everything in the right direction.
Overall a good experience and would recommend to friends and family.

Transparency
5/5
Customer Service
4/5
Application Process
3/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateAugust 2020
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message

Hi Jenko, thank you for taking the time to leave Andy and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Similar opinion? Write a review on ProductReview.com.au!

On the right track

published
Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
3/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Lendi compares to other Home Loans

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Julio and the Team at Lendi were Great!!

published

Had a great experience with Julio and the Lendi team. Due to being self employed I had found it difficult to get through all the hoops required for my first home loan. But with Julio's help it made the process a lot easier. Julio was easy to contact, knew what I had to do and seemed to genuinely care about my loan application.

Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Looking for alternative poor service

published

I have used Lendi previously and found them amazing. Using it to get an investment property found them horrible to deal with, documents requested repeatedly, documents not understood or read, had no idea of salary packaging. Told that I needed a quick settlement as there were specific conditions, did not understand contacts and commitments.
Told that it would take 4 days now on day 6 with still no results. Will be looking elsewhere in future.

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Brent
BrentSydney, NSW

Great customer service !!

published

We found the process to be easy and Aaron kept us informed throughout the whole process ..the rates that Aaron offered us we’re very competitive and his level of customer service was excellent, thanks again for helping us out Aaron.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
Lendi
Relationship manager -LendiSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
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