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Lendi
- 2 reviews
- 1 like
Loan Approved in Record Time
Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.
- Verified
Follow up call from settlement
Follow up call from settlement explained that I had completed variation etc and submitted back to Suncorp last week. Acknowledge that this can take up to a couple of weeks to be processed.
Hi Kristy, thank you for taking the time to review your experience with us here at Lendi! We appreciate you feedback and just know if you do need anything please feel free to reach out!
Review collected in partnership with Lendi
Amazing service
The service we received from our home loan consultant Kathryn was amazing. She was always keeping in touch with us and informed us of any delays. She found us a really good loan, we could not be happier.
Hi Patricia, thank you for taking the time to write Lendi such a positive review! I'm glad to hear the service you received from your home loan consultant Kathryn was amazing and that she was always k...
Read moreeeping you well informed ensuring you ended up with a great home loan! Please feel free to reach out if you ever need.
Not a good service
My broker provided inaccurate information on a few occasions, was very slow to follow up on requests, and did not advise me on next steps. Fortunately, i had a good conveyancing firm that helped me know what to ask my broker and what should be happening. Really a bad experience.
Hi Dot, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened. We will send you a private message to disc...
Read moreuss this further. Please reach out if you have any further questions or queries and we would be happy to assist you.
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Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.
Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
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Hi Moira, thank you for taking the time to leave Lendi such a positive review! I'm glad to hear Adam your specialist was so helpful in assisting you throughout the process. We also appreciate your fee...
Read moredback in regards to the issues you had towards the end and will be looking to improve the process. Please feel free to reach out if you ever need!