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Lendi
Absolutely faultless service and product knowledge
I can't speak highly enough of Lendi. This is the second time I've used them and on this occasion, it was to refinance my home loan. I dealt with Lester throughout the process and he was absolutely AWESOME. I had to get a quick turnaround for finance approval and he went well above and beyond the call of duty to get this across the line for me in the short timeframe that was required. His product knowledge and diligence is exceptional and the speed in which he was able to get a response within 24 hours was phenomenal. Lendi's online system made...
Read more it absolutely effortless to provide all the documentation required to support my loan application. Thank you Lendi and in particular, Lester, for making my home loan application so easy and giving me an excellent result!Going over and above
Luke S is an absolute rock star. His help and support in getting my loan sorted in a very short time frame was outstanding. I am very grateful, thank you.
Hi Angie, thank you so much for taking the time to share your experience with Luke and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we ...
Read morewill continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Great experience again!
Great service and very professional. Made the whole process so smooth and stress free. It’s been our second home loan experience with Lendi and we will definitely use it again in the future.
Hi Suzy, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will conti...
Read morenue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.- Verified
Extremely satisfied
Great experience using the Lendi platform, doing everything online was exactly what we wanted. Our Loan Specialist Adam Osmani was fantastic, helping us work through several different mortgage options including refinancing an existing property to unlock additional funds, and also putting up with all my questions and managing my nerves. I'd definitely use Lendi again for a future mortgage.
Hi James, thank you so much for your 5-star review for Adam! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.
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Eric is amazing
Eric C is amazing. Literally can't fault him he is the best.
Eric c has helped us refinance and purchase a 2nd house.
He went above and beyond with everything.
i recommend Eric C too everyone. He is the best.
Even once things go off track, he goes above beyond, he still helps and put me in touch and got relevant people to contact me.
...
Hey Max, thank you so much for your 5-star review for Eric! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.
Excellent service
Very Courteous at all times
Good communication
Well explained all services & procedures
Good customer skills & interaction
Kept scheduled phone appointments and understanding of my inability to take all calls due to my work
Thank you
Hi Peter, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will cont...
Read moreinue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Thanks for the great service
Exceptional Customer Service
We recently refinanced our home loan through Faron Burrows and Faron truly went above and beyond for us, her customer service, professionalism, communication and knowledge is second to none and we have been incredibly grateful to have Faron as our broker as she was nothing short of amazing and secured us a lower interest rate.
We wont be using anyone else in the future as Faron is the best in the business.
Hi Chloe, thank you for taking the time to leave a positive note for Faron and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach...
Read more out to us anytime if you need assistance in the future.Related Articles
Great service, communication and a win in the end!
Our mortgage broker Tom was fantastic. Our journey to purchase a house was unexpectedly long and Tom was always available with advise and alternative loan choices. I would highly recommend Lendi, the communication was excellent throughout the whole process.
Hi there, thank you for taking the time to leave a positive note for Tom and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach o...
Read moreut to us anytime if you need assistance in the future.- 4 reviews
First Class Professional Service
Alexander White from Lendi was fantastic in finding a finance solution for me in a very short timeframe .
His expert knowledge along with excellent communication made the loan process very easy for me to navigate. The result was a loan with a great interest rate which settled on time. If you are in the market for a new home loan then I totally recommend Alexander and the team at Lendi, who will provide you to with a first class experience!
Hi Stuart, thank you for taking the time to leave a positive note for Alexander and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please ...
Read morereach out to us anytime if you need assistance in the future.Find out how Lendi compares to other Home Loans
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Home loan lending made easy
I had a painless couple of weeks to get what seemed a different type of loan approved, two loans converging. I would highly recommend LENDI and my broker Susan, she communicated what she needed from me, then handled the rest, l settled yesterday on one home and couldn’t be happier.
Hi Stuart, thank you so much for taking the time to share your experience with Susan and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that w...
Read moree will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.- 2 reviews
- 1 like
- Verified
Susan Challita- absolutely outstanding service!!!
I would like to sincerely thank Susan Challita for her wonderful customer service and commitment in getting me great rate with Hsbc.
A much larger bank could not be bothered helping.
I truly commend Susan Challita.
Thank you!
Hi King, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Susan and the whole Lendi Team. We take pride in giving the best c...
Read moreustomer experience possible. Please feel free to reach out anytime if you need assistance in the future.Review collected in partnership with Lendi
- 3 reviews
- 1 like
Very helpful and knowledgeable
We dealt with Mark and he was extremely knowledgeable and helpful. He understood our requirements very clearly and provided us with the perfect Home Loan product. Not only that Mark kept us in the loop during the whole process until settlement went through successfully. We definitely recommend Lendi and Mark to our friends and family or to anyone seeking first class service as mortgage broker.
Thank you so much to Mark and Lendi.
Hi Pritpal, thank you so much for taking the time to share your experience with Mark and Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that w...
Read moree will continue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Find out how Lendi compares to other Home Loans
Know better, choose better.
Great service
Great service! Very fast and helpful
Anupama Homagain helped me with refinancing my loan. Her service is fantastic, very friendly, helpful and responsive and certainly knows what is doing! I highly recommend her. Thank you Anupama
Hi there, thank you for taking the time to leave Anupama and Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Great service and hard work from Anupama!
Anupama from Lendi worked hard to find the right home loan for us. The application process from start to finish as she was organised and clearly explained everything we had to provide. Highly recommended and we can’t thank her enough. We are now in our dream home!
Hi Dan, thank you for taking the time to leave Anupama and Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Expert, professional and friendly
The process of using Lendi for our 2nd mortgage was easy, expertly managed, prompt and professional. We were able to compare a number of lenders and ask questions along the way. We would highly recommend Lendi as a 5 star company
Hi Linda, thank you for taking the time to leave Team Lendi a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
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Hi Nicola, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Lester and the whole Team Lendi. We take pride in giving the bes...
Read moret customer experience possible. Please feel free to reach out anytime if you need assistance in the future.