- Sign in
- Write a review
Lendi
Reviewer Photos & Videos
Best of the best
Amazingly awesome chosen broker, Mark Yeo always act on my best interest, quick and simple process. Highly recommend both Lendi and Mark Yeo. Professional platform and good follow up guarantee
- 2 reviews
- 2 likes
What a fantastic experience
I decided after the rate increase to refinance. Samuel De Swardt was my broker. I can't praise him high enough, he is professional, polite and efficient to say the least. What a fantastic company. I would highly recommend Lendi to anyone.
Hi Carolyn, thank you for taking the time to leave a positive note for Samuel and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please re...
Read moreach out to us anytime if you need assistance in the future.- Verified
Home loan refinance
We received exceptional service. Our existing Home loan was refinanced quickly and without hassle. There were no issues or hidden costs involved. We received a very competitive rate for our new loan
Hi Natalie, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to the whole Team Lendi. We take pride in giving the best customer...
Read more experience possible. Please feel free to reach out anytime if you need assistance in the future.Review collected in partnership with Lendi
- Verified
This is perfect and easy way
It was great communication easy to understand and very helpful quick response no need to wait on hold
Very helpful and ready to answer any questions I had easy to communicate
Hi Vincenzo, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will c...
Read moreontinue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Review collected in partnership with Lendi
Find out how Lendi compares to other Home Loans
Know better, choose better.
ABOVE THE PERFECT.
Thank you Susan for helping us with refinancing our homeloans. It was an impressive professional service we got. Everything was done online and was very convenient for us because we are both working full time. Super fast responds and superb communication. We initiated the application the night before, the application was finalised and submitted the next day. The rate we got was so low and out of our expectations. I would recommend anyone looking for a homeloan to contact LENDI first, and forget about go to the bank directly.
Hi Timbo, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Susan and the whole Lendi Team. We take pride in giving the best ...
Read morecustomer experience possible. Please feel free to reach out anytime if you need assistance in the future.- Verified
Took all the stress out of refinancing
So happy with our experience, our Lendi broker helped find a much better loan than our existing bank was offering. The application process was simple and well supported with our broker happy to answer any questions by phone. Highly recommend.
Hi Sasha, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will cont...
Read moreinue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Review collected in partnership with Lendi
Very easy process
Customer service was excellent and very happy with the rate. Some unexpected delays but easily resolved. Fraser was very friendly, efficient, helpful and polite. Maintained contact throughout the entire process.
Hi Cinzia, thank you so much for your 5-star review for Fraser! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.
Related Articles
- Verified
Overall satisfaction
Very happy with products and everything was as per brokers conversation. Company was easy to deal with and I liked the online platform to send documents. Would refer others to Lendi
Hi Kylie, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will cont...
Read moreinue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Review collected in partnership with Lendi
Great Communication, simple process
Extremely satisfied how easy Lendi made the refinancing process. From initial advise, understanding our needs through to settlement, we were kept updated and felt valued as a customer. Highly recommend.
Hi Luke, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.
Find out how Lendi compares to other Home Loans
Know better, choose better.
A great experience!
Or Lendi consultant was always helpful and respectful of my time. I think the rate we received was ok considering they are on the rise. Our home loan specialist who came on board late in the process confused matters and requested documents that we had already provided. Not sure why she is necessary?
Hi Linds, thank you so much for taking the time to share your experience with Team Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will cont...
Read moreinue to give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.- 2 reviews
- Verified
Great experience
From the first discussions Lendi were very clear with what was required and gave good advice offering choices as to which loan options were available. They were good at listening to what we required as well and we never felt we were pushed to go with any particular loan provider, the choice was very much ours.
Hi Andy, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.
Review collected in partnership with Lendi
Trustworthy and Friendly
I received very good customer service, Nathan was a happy friendly team member, he knew what had to be done and was full of knowledge, l even ended up with a better rate by settlement. Would recommend Lendi, such an easy process. Smiles all round.
Hi Dianne, we are incredibly grateful that you took the time out to leave us a 5-Star review. Rest assured that this will be relayed to Nathan and the whole Team Lendi. We take pride in giving the bes...
Read moret customer experience possible. Please feel free to reach out anytime if you need assistance in the future.Find out how Lendi compares to other Home Loans
Know better, choose better.
- Verified
Great Experience
Our experience with Lendi was fantastic. From start to finish the communication was open and honest and none of our questions were left unanswered. We got the deal we were hoping for.
Hi Amanda, thank you for taking the time to leave a positive note for Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach out to us anytime if you need assistance in the future.
Review collected in partnership with Lendi
- 2 reviews
- Verified
Remortgaging Legends
Service provided by Jonathan was streamlined, easy to navigate and friendly and professional. I would recommend lendi to anyone requiring this type of service. No unexpected costs or hassles whatsoever.
Hi Rich, thank you so much for taking the time to share your experience with Lendi. We take pride in knowing you are satisfied with your home loan journey with us. Rest assured that we will continue t...
Read moreo give the best customer experience possible to each individual. If you need any assistance in the future, please feel free to revert.Review collected in partnership with Lendi
The easiest home loan process ever
The Lendi process was the most efficient loan process I have encountered. Eugene was fabulous with guiding us through, deciphering all the options and advising on what was best for our needs. Lendi staff supported us and kept us informed throughout.
Hi Kim, thank you for taking the time to leave a positive note for Eugene and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach ...
Read moreout to us anytime if you need assistance in the future.Questions & Answers
Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.
Please respond to my email and follow instructions within.
Looking forward to a reply.
Hi Casper,
I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!
Hi lendi.
I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:
1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity
He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.
May I hear from you soon.
Thank you.
Alex
0430 308 813
Hi Alex, thank you for reaching out. We actually have a really useful tool on our website to help with your inquiry called our burrowing power calculator https://www.lendi.com.au/calculators/. You can...
Read more complete the questions to determine the clients capacity. Alternatively, the client can reach us directly by calling us on 1300 323 181 to get in touch with someone from our team. Thank you.Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?
Hi Daniel, thank you for taking the time to leave us a question.
We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls. ...
Read more We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.Get an answer from our members and Lendi representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Marly, thank you for taking the time to leave a positive note for Mark and Team Lendi. It is absolutely our pleasure to give you the best customer experience for your Home Loan needs. Please reach ...
Read moreout to us anytime if you need assistance in the future.