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Lendi
4.6 from 2,754 reviews · View Statistics
Listing monitored by Lendi

Pros

Gives access to competitive deals
Professional, knowledgeable specialists
Easy to use platform

Reviews

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Diane H.
Diane H.Western Australia

Top notch customer service

published

Nick responded within a few hours of my query. Talked about my borrowing options and really.. there wasn't a time where there wasn't an option. Compared to the service from a major bank who just shut it down with no options. Highly recommend Nick and the team at Lendi for their service and prompt response every time. Thank you.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
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Very easy and structured process

published

Awesome experience with very good communication throughout the entire process.
The team ensured i received the best interest rate and package possible.
No hidden surprises what so ever.
We are very happy customers

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
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leanne
leanneSydney, NSW
  • 3 reviews

Settled!

published

Lendi was awesome with their service. Nothing was too much hassle, and they were very quick to respond to our questions.
Alex, was amazing from start to finish. Would definately reccomend.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
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Jillian
Jillian
  • 2 reviews

Amazing Knowledge and Service. Definitely would use again. Thank you Lendi team!

published

Lendi means to us: Great financial knowledge of best offers and ability to lock in rates early. Ongoing support, patience, go out of their way and makes you feel valued.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJune 2022
  • Loan used forRefinancing
Lendi
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Chris Jackson
Chris JacksonGreater Melbourne (Inner), VIC

Unreal customer service. Leon Luo is brilliant.

published

Leon & Apple were absolutely brilliant to deal with. Friendly, well spoken, informative and made the process extremely easy. After purchasing our first home- which was a NIGHTMARE to say the least, we were frightened to do anything like this ever again. But these 2 people made it easy and we will use Lendi in the future. My only concern was the 4 or 5 fees after settlement. 2 or 3 we knew about but 2 of them seemed excessive which will be followed up. But overall would recommend Lendi every day of the week. Ask for Leon- his follow up process, and his approach is perfect.

  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
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Easy and reliable process

published

Tracey and Betty were amazing and made the process really easy. They were very reliable and excellent communicators. We felt like we could really trust them and felt that they genuinely had our best interest at heart. We would definitely recommend them again .

  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
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Airlie H.
Airlie H.Metropolitan Adelaide, SA

Fantastic customer service from Leon!

published

We received a good rate for the time but Leon went above and beyond to help us find the best lender for our situation. He made it very easy for us.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJune 2022
  • Loan used forRefinancing
Lendi
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Jodie
JodieSydney, NSW

Extremely satisfied!

published

We’ve worked with our broker, Sean Martin, twice now. once for our initial mortgage and recently to refinance. Sean is extremely professional, really took the time to find the best mortgage option for our situation, and was always very prepared and responsive!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forInvestment Property
Lendi
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Henry
HenryHunter Region, NSW

Exceptional service right to the end

published

David Ye and the Lendi team delivered fantastic service and helped me to refinance my mortgage at a great fixed rate for 5 years. The process can become complex and tiresome, but David kept me informed with regular status updates and communications with the bank. Couldn't have done it without him. Thank You Lendi team.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJune 2022
  • Loan used forRefinancing
Lendi
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Fernando N.
Fernando N.Greater Melbourne (Outer), VIC

Awesome Customer Service!

published

Super thankful for team Lendi's 5 star service. Special mention for Christopher Wilshire, a true professional who worked tirelessly on my complex case from start to finish. Thanks team Lendi.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateMay 2022
  • Loan used forRefinancing
Lendi
Relationship manager -LendiSend a private message
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Jim J.
Jim J.Downer 2602, ACT

By George we go it!

published

A big thanks to George at Lendi. He navigated what was at times a difficult refinance and got me a really low interest rate with funds I need for renos. This is my second home loan through Lendi. Quite simply they beat everybody else I’ve dealt with. Thanks George will be back!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateMay 2022
  • Loan used forRefinancing
Lendi
Relationship manager -LendiSend a private message
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sangay t.
sangay t.Holt 2615, ACT

Excellent Service

published

The whole process was hassle free, won’t be possible without professional support and guidance from Mr. Samuel De Swardt from Lendi. Thank you once again Samuel for the wonderful job.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
Relationship manager -LendiSend a private message
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Jamie
JamieSouth East Queensland, QLD

Fast approval, great communication

published

Great customer service from our broken Rishi Nanda, it took 2 weeks from the first call to our loam being approved unconditional. Considering we tried with Aussie who didn't contact us and then just said we were not serviceable. We got a lower interest rate than the bank we were currently with. Overall 5 star were not enough, we will talk up lending and Rishi Nanda to anyone who will listen.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateMay 2022
  • Loan used forRefinancing
Lendi
Relationship manager -LendiSend a private message

Hi Jamie, thank you so much for your 5-star review for Rishi! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

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Great friendly service

published

We are new homeowners and had never refinanced a mortgage or navigated debt consolidation and our broker Guarav Sarna took care of everything. He was laid back, friendly and always available over email, Lendi platform or text. He explained everything in a simple way so we weren’t overwhelmed and really got to know our story and needs. Can’t recommend Guarav enough and we will be linking in with him again in the future if our finance needs change!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
Relationship manager -LendiSend a private message

Hi Meagan, thank you so much for your 5-star review for Guarav! We will share this with the whole Lendi team and let them know to continue the awesome work. Please feel free to reach out to us anytime if you need further assistance.

Similar opinion? Write a review on ProductReview.com.au!
Linds
LindsSydney Surrounds, NSW

A great experience!

published

Or Lendi consultant was always helpful and respectful of my time. I think the rate we received was ok considering they are on the rise. Our home loan specialist who came on board late in the process confused matters and requested documents that we had already provided. Not sure why she is necessary?

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
Lendi
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Page 1 of 10

Questions & Answers

casper8221
casper8221asked

Hello, waiting for someone to answer my email about removing my details from your system as you broker was rude. I have emailed heretohelp@lendi.com.au - and there is no one on the other end to help.

Please respond to my email and follow instructions within.
Looking forward to a reply.

1 answer
Lendi
Relationship manager -LendiSend a private message

Hi Casper,

I have sent you a private message here on Product Review in order to rectify this issue urgently. Looking forward to hearing back from you!

Alex G.
Alex G.asked

Hi lendi.

I am a free-lance real estate agent and now working for Investment Property Consulting. I have a client who wants to buy an investment property. Here are his relevant information:

1. A single-earner with no dependent except his wife who’s not working;
2. He’s earning $65k a year; no personal loan with credit card with 6k limit;
3. His owner-occupier is valued at more than 65k with existing mortgage of only $194k;
4. He is willing to put deposit up to 30% coming from his equity

He wants to know how much he can borrow. I can provide you with any relevant info/documents you may require and you can talk to our client after. You may call me through my mobile phone.

May I hear from you soon.

Thank you.

Alex
0430 308 813

1 answer
Lendi
Relationship manager -LendiSend a private message
daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -LendiSend a private message
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Get an answer from our members and Lendi representatives

Details

About Lendi

Lendi is an Australian home loan platform that helps borrowers compare, apply for, and settle their home loan. They work with over 25 Australian banks and lenders to provide you with options that meet your home loan needs.

After inputting information regarding your financial situation, Lendi’s smart technology will compare and filter through thousands of loan options to find your best match.

You will then be given a tailored shortlist of home loans based on the information you have provided. Lendi uses an Approval Confidence™ tool that means you’ll only be shown loans that you have a high approval likelihood for.

If you decide to move forward with a loan, Lendi’s Home Loan Specialists will guide you through the application and settlement process. The application process is entirely online, and expert help is available 24/7.

Points of praise:

  • Many reviewers found that Lendi gave them access to competitive deals on the market.
  • They also said that Lendi Home Loan Specialists were incredibly easy to deal with, professional, and thorough in their explanation of the various options available to them.
  • According to reviewers, the platform was easy to use and upload relevant information and documents.
Visit official website
  • ABN: 18611161856

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