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Lendi
4.6 from 2,355 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.7
48 reviews
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Moira
Moira
  • 2 reviews
  • 1 like

Loan Approved in Record Time

published

Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.

Transparency
5/5
Customer Service
4/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateAugust 2021
Loan used forInvestment Property
Lendi
Relationship manager -Lendi
Patricia B
Patricia BGreater Melbourne (Outer), VIC

Amazing service

published

The service we received from our home loan consultant Kathryn was amazing. She was always keeping in touch with us and informed us of any delays. She found us a really good loan, we could not be happier.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
4/5
Online Tools
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateJuly 2021
Loan used forRenovation
Lendi
Relationship manager -Lendi

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Questions & Answers

daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -Lendi

Hi Daniel, thank you for taking the time to leave us a question.

We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.

We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.

Munyua G.
Munyua G.asked

Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?

1 answer
Lendi
Relationship manager -Lendi

Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.

Connell
Connellasked

I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.

No answers
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