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Lendi
4.6 from 2,363 reviews · View Statistics
Listing monitored by Lendi

Reviews

4.8
195 reviews
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Morty
MortySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Best platform so far

published

You simply upload one document at the time step by step until you have all boxes ticked.
That's it.
Then they contact you for best loan options and they submit all documents to your new loan provider.

Transparency
5/5
Customer Service
4/5
Application Process
4/5
Timeliness
2/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateNovember 2021
Loan used forRefinancing
Lendi
Relationship manager -Lendi
Moira
Moira
  • 2 reviews
  • 1 like

Loan Approved in Record Time

published

Adam from Lendi was really helpful and got our Investment Loan over the line in record time. Unfortunately once our Loan was approved we had a very stressful time dealing with Kristen. We were emailed the same information more than once and Kristen was difficult to deal with. This was a real shame as we were so impressed with Lendi up until this point.

Transparency
5/5
Customer Service
4/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateAugust 2021
Loan used forInvestment Property
Lendi
Relationship manager -Lendi

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Art
ArtSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Great Job Luke Sutton

published

Thanks Luke for your good work.
Luke was great to work with, always answering emails and my phone calls in a quick amount of time.
Any issues he would get corrected ASAP where he could.
Always tried to be honest.
Great job Luke Thank you. Lendi are lucky to have good people like you representing the company.

Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
3/5
Online Tools
3/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing
Lendi
Relationship manager -Lendi
David
DavidGreater Melbourne (Inner), VIC

Great result. Lendi told me that they could save me money and they did.

published

I had attempted this saving myself and had no success.
The relationship that Lendi had with my bank got the deal over the line.
I am very happy with the outcome
Thanks Lendi

Transparency
4/5
Customer Service
5/5
Application Process
4/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing
Lendi
Relationship manager -Lendi
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Great customer service & product knowledge

published

Matt from Lendi was so easy to talk to & contact; he was informative & always kept me up to date with where my application was at. It’s been a pleasure working with him on my home loan.

Transparency
4/5
Customer Service
4/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateApril 2020
Loan used forRefinancing
Lendi
Relationship manager -Lendi

Hi Cindy, thank you for taking the time to leave Matt a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Tom
TomSouth East Queensland, QLD

Awesome leg work

published

Kris was great for chasing up loose ends and making things straight forward and easy to understand. He kept up the dialog through email, phone calls and text message. Kris also was very patient and understanding when it took sometime for me to reply to his requests for required information.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateFebruary 2020
Loan used forRefinancing
Lendi
Relationship manager -Lendi
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First Refinancing experience

published

Refinancing was very easy and Sherri kept us in the loop all the time even assisting us on a late Friday afternoon to get it all sorted. Everything was explained clearly and we did not occur any extra cost or unexpected delays. Thank you very much

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing
Lendi
Relationship manager -Lendi

Hi, thank you for taking the time to leave Sherri and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future

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Questions & Answers

daniel m.
daniel m.asked

Why doesn't lendi answer their phones anymore ,I have used them previously and found the service great but now can't speak to anyone?

1 answer
Lendi
Relationship manager -Lendi

Hi Daniel, thank you for taking the time to leave us a question.

We take customer experience seriously and try answer all inbounds, otherwise we have a call back system in place in case we miss any calls.

We will be looking into what has happened and will send you a private message to discuss this further. Please reach out on 02 80264019 if you have any further questions or queries and we would be happy to assist you.

Munyua G.
Munyua G.asked

Hello Lendi, i signed into your platform yesterday, 11th October,you allocated a loan of 16500.I applied and in fact paid your registration more than once in error (200x2); i have the Mpesa messages. Now when i try to confirm payment, i get the message,'no payment found try again after some time'. Is this a con game or what?

1 answer
Lendi
Relationship manager -Lendi

Hi Munyua, Thanks for reaching out. Can you please confirm for us what website you used as we do not take any payment via our platform so I believe you may have the wrong company here, never the less, we are happy to look in to this for you.

Connell
Connellasked

I have submitted an application with lendi and looking at Macquarie for refinancing.
I am a bit worried as a lot of Macquarie reviews say customer service is not very good. Was wondering if anyone else has had any problems with them.

No answers
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