Reviewer Photos & Videos
Such bad customer service
Purchased the TV in December 2020 TV then developed a white line up the centre and we were advised to have it repaired went without a TV for three weeks the part to repair the TV then arrived damaged so the repairer returned our TV and repaired then numerous phone calls and time talking to LG customer service who then gave me a store creditWhich now doesn’t Cover the replacement cost of the equivalent TV because I’ve been mucked around for so long and I’ve spoken to LG customer care and they don’t really care basically I have to fork out more money to get our equivalent TV
Purchased in December 2020.
TV stopped working after 6 months. Had to call LG technical service, I've been without a TV for almost 3 weeks (waiting for parts to arrive).
I am very disappointed with the brand, when I purchased the TV I also bought a Fridge both LG and both failed in less than 6 months. The good guys don't take the faulty items back.
Purchased in April 2020 at The Good Guys for $1,466.00.
- 65SM8600PTA (65")
Now owned for 8 months and very happy.
Great value at the $1370 I paid, even at the higher price quoted here still good. I haven't ever owned an LG product before because of the disastrous crap the used to put out under the name of Goldstar, some two decades ago. Only after numerous people told me how good they were now, I dared look at this manufacturer again and I am glad I did.
This TV is not the best of the best but the quality of picture along with loads of functions and ease of use make it GREAT BUYING. Anybody wanting better has too much money this one does the job for me and HIGHLY RECOMMEND it.
Purchased in February 2020 at The Goodguys for $1,369.00.
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Good colors but black bleeding is an issue
Its a good TV if you are watching bright pictures. When the dark (Night scenes/darker indoor scenes) needs displaying, TV fails miserably. For a ~ $2000 TV, I think it is unacceptable. Black bleeding is an issue when you try to enjoy a movie. All dark areas are covered with white lighting it is painful to watch.
On a positive note, colors are vibrant and its has a nice display. OS is very good and easy to use. Dolby ATMOS and Dolby Vision works a treat ! If you are looking for a media room TV, then I suggest to look elsewhere as the darker th...e room, worst the darker scenes look. I have contacted LG to investigate the issue and it is under review at the moment. I will post an update when I hear back from them. The tech came to look at the TV agreed it is an issue. Updated on the 06/01/2020 According to LG, the TV is within the manufactures standards. This confirms my worst fears of poor quality of the TV. Please refer to the pictures and make your own judgement. IF that is acceptable,I wont be touching another LG product with a 10m pole. Poor customer service and even poorer quality products according to LG standards. Please dont wast your money, if you want a TV buy a Sony or similar quality TV. My 7 year old Sony TV and the new TLC 4K TVs I have at home dont have any of these issues.. I am extremely disappointed with the outcome.. Final Update 02/03/2020
Purchased in July 2019.
Questions & Answers
I want to play movies from a usb stick. Can you pls advise:
Usb 2 or 3?
Max size for Usb stick?
Usb stick format Fat32? Or NTFS?
Type of video file? Mp4 or avi or ?
I can’t find any info in the manual.
Sorry Keith, I have not tried to play movies from a USB. Unfortunately the TV is mounted on the wall so I can not even test it. As an alternative, if you have a Bluray player plugged in, try doing it via that. That's the only thing I can think of. Hope it helps
Don't use USB to play movies. Still got old Panasonic 3D bluray player to record movies on TV channels. Also play 4k/ bluray movies on Panasonic 4K player. Or play movies bought from Google movies and TV shows using inbuilt app on LG TV.
You can play from usb stick or usb drive upto 1Tb. BUT it needs to be formatted by TV first. Then copy files to it with windows. Some osx might mess up the formatting. mp4, mkv is best. avi is ok but is huge for 4k.
Get an answer from our members and LG representatives
|Category||4K Ultra HD TVs|
|Type of TV||Smart TV|
|Energy Rating||5.5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||4|
|Number of USB Ports||3|
|Dimensions (without stand)||840 x 1451 x 64 mm|
|Dimensions (with stand)||910 x 1451 x 324 mm|
|Manufacturer Warranty||1 year(s)|
|Release date||Apr 2019|
- MPN: 65SM8600PTA
- GTIN13: 8806098358489
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