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LG CordZero A9MULTI2X
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SonGreater Melbourne (Outer), VIC
Requiring replacement batteries after 2.5 years
I bought the A9MULTI2X in 2018 and paid a lot for it. It worked reasonably well and was very easy to use, especially on floorboards. It was good having 2 batteries. Now, 2.5 years later, I have to replace both batteries. If I'd known this was going to happen, I wouldn't have bought this particular stick vacuum cleaner.
Purchased in March 2018 at The Good Guys for A$850.00.
2 comments
Thank you to Alicia at LG. I have now been offered two free new replacement batteries for the A9MULTI2X. I am very happy about this as this stick vacuum is very handy for doing floorboards in a house. Thanks again.
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Mira
- 2 reviews
- 2 likes
Great product when not broken. Bad after sales service.
I was very happy with my Cord Zero & love the head for my hard floors. However the multi floor tool has fallen apart. I put a claim in under warranty, received a phone call advising the claim has been approved & the new part would be shipped. I understand there are delays with shipping at the moment so 3 weeks later I followed up for the tracking number of my parcel. I was then advised by customer service that the part is out of stock with no ETA available. How can a company like LG not know their production schedule?! Still waiting for a respo...Read more
nse from customer service. Meanwhile I am left with a half working vacuum cleaner that can't properly clean my carpeted floors. Not ideal with 2 young kids in the house 24/7. Good product when it works but bad after sales support. Should have gone with Dyson.Purchased in December 2019 at The Good Guys Online store.
1 comment
LG A.LG
Hi Mira,
Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with our service and we would like to have a look into this for you.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
KhloSydney, NSW
- 4 reviews
It’s pretty good, but the suction could be better
I bought this vacuum because it has 2 batteries, so longer life while vacuuming. Although it sucks good, but if the canister that holds the dust full or even half full, the suction becomes weak.
It’s good on floor board and tiles, but not great when using it for vacuuming my car.
Purchased in February 2020 at The Good Guys for A$799.00.
1 comment
LG A.LG
Hi Khlo,
Thanks for taking the time to share your review on the A9MULTI2X and we appreciate the support.... Read more
If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ProductReview.com.au!
Find out how LG CordZero A9MULTI2X compares to other Stick & Cordless Vacuum Cleaners
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SandiSouth East Queensland, QLD
- 4 reviews
- 2 likes
- CordZero A9MULTI2X
- Verified purchase
Easy clean!!!
Powerful and easy cleaning! Have used it on indoor and outdoor tiles primarily, and carpet. Picks up debris very well. A breeze to clean the filter and to empty. Inclusion of multiple attachments and 2x batteries are a plus!
Purchased in April 2020 at Harvey Norman for A$679.00.
1 comment
LG A.LG
Hey Sandi,
Thank you for your great review. Your feedback is greatly appreciated and we are glad that you are enjoying your A9MULTI2X.... Read more
If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ProductReview.com.au!
BeansCanberra 2600, ACT
- 15 reviews
- 9 likes
Best vac I've had for a while
Over the last couple of years I've tried 2 Dysons and 1 Electolux hand stick vacuum's. Both the Dysons broke and the Electrolux is no better than Mums old carpet sweeper! But the LG Cord Zero is just amazing. It does a great clean and the carpet hasn't looked this good for ages. Good design in terms of handling and it's easy to clean- yesterday I washed the filters for the first time. Has a great turbo function. The only negative so far is the lack of onboard tools in this model. It's pricey, but no worse than the rubbish Dyson that is sitting broken (again) on the floor!
Purchased in February 2020.
2 comments
LG A.LG
Hi Beans,
Thanks for sharing your awesome review, we are so happy to hear that you are enjoying your A9MULTIX and greatly appreciate the support.... Read more
If we are able to help you with any questions in the future please contact us on 1300 54 227 Thanks again for choosing LG, Alicia/LG AustraliaThanks- it's awesome!
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HWRVR
- 3 reviews
Grwat cordless
Works consistently, easy to empty, battery lasts long enough I can vacuum my entire house without needing to swap in (although I don't have a huge house). The "turbo" feature is handy for all the nooks and crannies
Purchased in June 2019 for A$499.00.
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Laurie PCanberra 2600, ACT
- 4 reviews
- 7 likes
Update - power issue was a filter problem: Battery stopped working in a just over year
Update: I managed to fix the power issue by replacing all the filters (even though they weren’t that old), and the battery holds a 25 min charge again. It still hunts up and down the power mode, but it is functioning. Actually has been working pretty well for two years now!
We spent around $800 on a CordZero and its pretty disappointing. After only a year of average use the battery already wont hold a charge, and the vacuum hunts in and out of power mode on its own. Its just below par at this price point.
Purchased in May 2018 at JB Hi-Fi for A$799.00.
1 comment
LG A.LG
Hi Laurie,
Thanks for taking the time to reach out and we are sorry to hear that you have had a bad time with your product.... Read more
We have sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
SharonGreater Melbourne (Metropolitan), VIC
- 7 reviews
- 1 like
great vacuum
The LG is a little beauty, stays charged for 15 mins plus and does a great job! It charges very quickly too a too, just have to push abit harder. Mine came with two heads but Im only using the one for tiles so far, it glides beautifully
Purchased in September 2019 at Harvey Norman for A$600.00.
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mabajhacHunter Region, NSW
- 5 reviews
- 5 likes
worst vacuum ive ever used
I spent over 600 dollars on this and i have to say it is terrible it has not great suction but gladly it has a turbo button which you use quite frequently but then i also spend more time unblocking the thing than i actually do vacuuming it is a real nightmare it constantly gets blocked at the inlet and its not through anything large it just has a shocking design ive had better 50 dollar items from cheap retailers believe me i dont even have carpets i have floor boards maybe its ok on carpet but if i wanted another vacuum cleaner it would not be one of these it is garbage
Purchased in March 2018 at Harvey Norman.
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Find out how LG CordZero A9MULTI2X compares to other Stick & Cordless Vacuum Cleaners
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campbell.mckenziePerth, WA
- 6 reviews
Good cordless vacuum
This vacuum is quite good. The suction is ok and the battery life is ok too. The filtration is excellent and the noise level is not too bad. When cleaning with the powered head attachments, it performs very well.
Purchased in November 2018 at The Good Guys for A$900.00.
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Tam P.Perth, WA
Great motor, disappointing casing quality :(
Ive had the LG cord zero A9 for almost 12 months. It is my first cordless vacuum cleaner. My home is pretty small, no Capet or rugs- just laminate boards and tiles. A family home with pets.
Pros
- great to have a second battery
- convenient to have the stand that comes with it
- great suction, perfect for every day use
- love being able to wash the filter
- havent needed to use my big corded Vax since purchasing this vacuum
Cons...Read more
- poor quality casing - for a $800 vacuum cleaner I would expect durable, high quality casings, but as shown in pictures, bits have fallen off and cracked. Ive had to sticky tapes bits back on! Very disappointed. Replacement parts can be bought but expensive (unreasonably so given how cheaply they are made) - on/off button is starting to get stuck - great for every day use, not powerful enough for good result on car carpetPurchased in November 2019 at JB Hi-Fi for A$800.00.
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jj17Victoria
- 10 reviews
- 6 likes
USELESS IN THE CAR
If I didn’t have a car to clean, I probably would have given this machine a high score. However, the main reason I wanted a cord free vacuum is for keeping my four wheeled “pride and joy” clean, without all the hassle of extension cords and threading electric cords through doors/windows etc.
This machine does a really good job inside the house because of its motorised head. However, LG failed to include a mini motorised head accessory for cleaning in small spaces such as car interiors. As a result, in my opinion, the Cord Zero is absolutely U...Read more
Purchased in January 2019 at Harvey Norman.
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Do yourself a favour and buy it!
Had this vacuum for well over a year and it's the best thing. I worked were I sold both this and the Dyson and I'd always recommend. Forget the ear squealing noise, the lg is quieter. No hand cramps from holding the trigger it's just press and go. Battery run out, no drama put in the other one! Great for rental properties with the stand and properties with pets.
Purchased in July 2018 at The Good Guys for A$699.00.
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Douggie
- 4 reviews
- 1 like
- CordZero A9MULTI2X
- Verified purchase
Great upgrade from Dyson
Replaced my Dyson V6 with this and the LG is miles in front. Can't comment on how it compares to the V8/10/11.
Suction is excellent and picks up pet hair really well. Excellent on tiles and handles carpet much better than the Dyson which used to bog down. Much quieter than the Dyson and battery life is excellent - I haven't had a need to use the 2nd battery that comes with it.
Downsides; it feels a bit heavier than my old Dyson but upside is not having to hold the trigger all the time. Came with lots of different attachments and the charge st...Read more
Purchased in September 2019 at Bing Lee Online store for A$679.00.
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Anthony BevittSouth East Queensland, QLD
- 3 reviews
- CordZero A9MULTI2X
- Verified purchase
Fantastic Vacuum, Extra Battery is a Bonus!
I have used this vacuum for approx. 6 months, and couldn’t be happier! Although it’s expensive, I was finally swayed by the dual batteries and the constant-on button, removing the need to hold a trigger to use it.
The dual batteries have been a constant bonus, as I find myself running the vacuum at a higher power whilst using it on the carpeted stairs (made easier with the adjustable shaft) and the other carpeted areas. The free-standing charging station has also been very handy, constantly charging the second battery.
I have found it very ...Read more
well suited for hard surfaces, and whilst it cleans carpet quite well, it doesn’t provide a comprehensive deep clean on carpets (which is to be expected given the vacuums’ small size). The vacuum is quiet whilst running which we’ve found very helpful for our cats, as our previous corded vacuum was very loud. Overall, I have found this vacuum to exceed our expectations. It is expensive, which is the only reason for a 4/5 star rating, though I’ve found myself recommending it to family and friends.Purchased in February 2019 at The Good Guys for A$775.00.
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Find out how LG CordZero A9MULTI2X compares to other Stick & Cordless Vacuum Cleaners
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MorkMetropolitan Adelaide, SA
- 7 reviews
- 9 likes
BRILLIANT
We bought the LG cordzero with 2 batteries after our drag along vac retired.
We use this cordless on every floor in the house from timber in the kitchen to carpet in the living areas & all the tiled floors and don't change the head it's BRILLIANT and just cleans it all, under furniture it easily gets into every nook and cranny, even the car gets done now. We have a 5 old month beagle so dog hair and everything she drags in from digging up the flowers is quickly cleaned up.
The second battery means the house always gets finished & with me being...Read more
a mere-male it's turbo on all the way, get excellent battery run time with quick recharging. Since i retired this has become my job even though i whinge how hard it is ( falls on deaf ears ) doing the floors is a real breeze. The boss is happy and i am earning browny points faster than i lose them. Thanks LG it's our first product from you and now will look for your brand with confidence for our next purchase. CheersPurchased in January 2019 for A$799.00.
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LindaSydney, NSW
- 8 reviews
- 3 likes
- CordZero A9MULTI2X
- Verified purchase
Great for People with Arthritis
When you have Arthritis in your hands , you are challenged, in more ways than you can imagine.
This Cordless stick vac is great . It does’t have a trigger, theirs an off / on button, so you don’t have to hold anything on or down .
Extending , changing heads are easy as well, even emptying the canister isn’t that painful.
I’m not saying it’s painfree , nothing is , but when you want to or have to vacuum, this makes it a little less painful.
Keep a look out for specials , I received a box of attachments and 12 bottles of wine FREE
Win win here
Purchased in July 2019 at Harvey Norman for A$699.00.
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AshK
- 3 reviews
2 battries makes this really amazing.
I was completely done with stupid cords. We are living in a wireless age. I completely got rid of my large corded Dyson and switched to this. We have luxury vinyl planks and I would only recommend this with hard floors. Works really well cleaning the car too.
Purchased in March 2019 at Harvey Norman for A$1,200.00.
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Damon S.Mid North Coast, NSW
Good vacuum - AWFUL warranty service
Was very good when working. Stopped turning on after 6 months. Contacted LG and had it sent to the closest repair agent. It's now been 7 weeks since I dropped it off and it's no closer to being fixed. LG seems unable to send the parts to the repair agent and after several phone calls and emails back and toward I am just sick of it. Having to go through ACCC now to see was constitutes 'reasonable repair time. All in all AVOID and buy the Dyson.
Purchased in November 2019 at Bing Lee for A$699.00.
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MichaelSydney
- 6 reviews
- 12 likes
- CordZero A9MULTI2X
- Verified purchase
Been having an horrid experience with LG
Bought this from Myer and it went great for the first 2 weeks I loved it. After 2 weeks of use one of the heads stopped rotating and sucking. Bit frustrating but decided to give their support a quick call and have it fixed. Their support was nice and friendly at first and agreed to send out a replacement head. Was only going to take 5 days as well not too bad at all.
After about 8 days I call again on a Saturday as I hadn't received it nor had I received any correspondence from them. Was advised the part hasn't been sent as their warehouse wa...Read more
s closed but would be sent out the next business day and I should have it by the end of the week. End of the week rolls around and still nothing. Send a quick email and never actual receive a response. Another week goes by and talk to LG support via online chat. I'm told it's currently at the local newsagency. I call up my newsagency but they don't have it. I ask LG for the tracking information and they supply me one for what I assume was one of their other customers as it's been delivered to a completely different area and to a completely different name. I call them out on this but they assure that it's mine. Makes absolutely no sense. Still to this day I am unable to use my vacuum and LG hasn't supplied the replacement part they promised.Purchased in June 2019 at Myer for A$700.00.
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Questions & Answers
Sorry, there are no questions about LG CordZero A9MULTI2X but you can read 33 questions about LG CordZero A9.
Details
Category | Stick & Cordless Vacuum Cleaners |
---|---|
Price (RRP) | A$884.00 |
Bin Capacity | 0.44 L |
HEPA Filter | No |
Weight | 2.7 kg |
Type | Cordless |
Charging Time | 3.5 hours |
Running Time | 40 min |
Suction (Air Watts) | 140 AW |
Manufacturer Warranty | 2 year(s) |
Visit official website
- GTIN13: 8806098061853
- MPN: A9MULTI2X
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LG A.LG
Hi Son,
Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your product.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media Team