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LG CordZero A9MULTI
R DaviesGreater Melbourne (Outer), VIC
- CordZero A9MULTI
- Verified purchase
Great vacuum, but was let down with the failure of the battery.
I bought this vacuum for my daughter in November 2018. With 2 toddlers in the house, it was used frequently on both carpet and timber floors. Unfortunately, the battery only made it to about 16 months before it failed (mid Covid restrictions) so I've been sharing my corded vacuum with my daughter, which is quite annoying. I thought it time to purchase a new battery only to discover they are about $145 each, YIKES! Love the vacuum, but not sure if I should get a new battery or new vacuum cleaner.
Purchased in November 2018 at The Good Guys for $599.00.
1 comment
kerryGreater Melbourne (Outer), VIC
- 3 reviews
Great vac but wish the catcher held more
This is an amazing product, pulls things from the carpet i didn't even know was hiding in it. Battery time lasts long enough for a quick rip around, wish it maybe had 20minutes longer, as I use it on high speed. Also wish the catcher held more , as I need to empty it a few times.
Purchased in January 2020 at The Good Guys for $599.00.
1 comment
LG A.LG
Hey Kerry,
Thanks for sharing your review, We are so happy to hear that you are enjoying your vac and greatly appreciate the support....
Read more If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, LGA Social Media TeamThe reviewer stated that an incentive was offered for this review
Worst. Vacuum. Ever.
Save your hard earned and spend it on anything BUT this machine. Absolutely no suction. No battery longevity. This is the worst ornament I have ever wasted my money on.
Purchased in July 2019 at Bing Lee Physical store for $650.00.
1 comment
LG A.LG
Hi Miss J,
Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your product....
Read more We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media Team
Find out how LG CordZero A9MULTI compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
jasmin.quilliam
- 6 reviews
- CordZero A9MULTI
- Verified purchase
Good on hard floor
I Use the vacuum on hard floors-tile and vinyl. It fills quickly and can be quite loud along the tiles however picks dirt up well and is easy to empty.
Purchased in April 2020 at Betta Home Living for $665.00.
John Brisbane EastSouth East Queensland, QLD
- 4 reviews
Nothing but problems,
Constant issues with the battery sent it back to LG who said it was fine. that now only lasts 30 seconds- buyer beware, For a top of the range vacuum this is a very poor product
Purchased in January 2019 at The Good Guys for $600.00.
ACSSydney, NSW
- 3 reviews
- 2 likes
Do yourself a favour - Buy a Dyson!
My husband purchased this vacuum cleaner I. May 2018 from Harvey Norman at the Supacentre. From the beginning I thought it was pretty average as i would always have to go over an area multiple times to get it tidy. However, the battery very quickly started to fade and by January this year, it was down to 5 minutes between each full charge. It’s now down to about 45 seconds, so I’ve given up and just started using my dust buster.
Not the best result for a $700 vacuum!
I’ll be buying a Dyson.
Purchased in May 2018 at Harvey Norman Retail Stores - Appliances for $700.00.
KathySydney Surrounds, NSW
LG Customer Care - BEWARE
I highly advise anyone that wants to purchase a stick vacuum to steer clear of LG, or any LG product. Their customer care and service is rubbish. My vacuum pretty much snapped whilst VACUUMING carpet and i naively took it out of my way to the service centre rightly thinking its a warranty issue as machine is only 8 months old, they have pretty much dismissed me after my case manager from the resoltion centre avoided me after 6 days of calls. Also, the service centre said its faulty/ damaged and cannot ascertain how the damage was caused, so up...
Read more to LG to determine the outcome. I never publicly complain but Its the principle of the issue, a vacuum that breaks whilst doing what its supposed to do. I Had to file a complaint with ACCC. To top it off i recommended this vacuum to so many people because other than this it is a great product. Plus, when it was 6 months old, the pole was not working when changing the height, however this was fixed under warranty. Quality of parts from experience not good, design and suction plus time, great. Service - terrible.Purchased in July 2018 at Bing Lee Physical store for $499.00.
Questions & Answers
Jeanine Gallianasked
I purchased my lg cordzero A9 at Harvey Norman at tweed heads south about a year ago.. with only one batterie and this one never last very long , yesterday the batterie giveup,
I been back to the shop to see if they an help me but I only got your phone no
I am very disappointed about it , would you please tell me what to do ,
Kinds regards
Jeanine Gallian
16 Narara crescent
banora Point , NSW, 2486
Phone 04 1111 2339
saw in your advertising that they normaly come with dual pack batteries,
3 answers
I contacted LG customer service. They were great and sent a replacement battery. Thanks LG! Great customer service.
Thank you Darren. I will try ..
I had similar problem and rung LG customer for battery replacement in Jan 2020 and still haven't received the replacement battery. Now the 2nd battery start having problem too which I'm paying $700 for such a crapy product and poor customer service.
Details
| Category | Stick & Cordless Vacuum Cleaners |
|---|---|
| Price (RRP) | $749.00 |
| Bin Capacity | 0.44 L |
| HEPA Filter | No |
| Weight | 2.7 kg |
| Type | Cordless |
| Charging Time | 3.5 hours |
| Running Time | 40 min |
| Suction (Air Watts) | 140 AW |
| Manufacturer Warranty | 2 year(s) |
Visit official website
- GTIN13: 8806098061907
- MPN: A9MULTI
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LG A.LG
Hi R Davies,
Thanks for taking the time to share your review we really appreciate it, We will make sure to share this feedback with the team as we strive to improve our customer’s experiences with our products....
Read more Thanks again, LGA Social Media Team.