Reviewer Photos & Videos
Suction is fairly poor.
The vacuum works alright with the power head but is fairly useless with out that attachment. Doesn’t clean cars or furniture very well and also doesn’t pick up very well off of timber floors.
Our first one broke after 1 month and it took over 30 days to get a replacement head.
Wouldn’t buy this product again.
Cleans well with multiple options on different surfaces
The attachments make this vacuum suitable for multiple surfaces. We have a 25 square house with carpet and tiles throughout. The battery life could be better as we need to use both batteries on low power to get through the house
Seriously the best.
Bought one of these over a year ago and found it to be A1 in most areas.
Battery life is fantastic.
Second battery is very handy and is always ready in its charging slot.
Great stand comes with it that holds vacuum and charges both the vacuum and second battery at the same time. ( battery's are easily detached)
Great suction power and you don't have to hold button in unlike some others.
2 settings for speed control.
Some may say its a little on the heavy side but its really not. I find it very light and easy to maneuver.
Comes with great attachments and soft floor brush as well.
We have had dysons and still do but this is definitely my favorite.
Well done LG.
Can't imagine not having duo battery charger.
This vacuum has the power of a corded vacuum in a hand-held. Not super loud for the power it delivers. Would rate 5 stars if it could be left standing without a stand. Though still one of my best investment in home appliances.
Works for 3 months
I bought this product in July 2020, it was good, but suddenly it’s motor stopped working. I went to good guys from where I bought it but it doesn’t have any replacement warranty just the repairable but if they repair how long it gonna work may be another 3 months. So I strongly recommend DO NOT TO BUY THIS PRODUCT. I don’t know when it gonna come back. I can’t survive without vacuum so I have to spend money again to buy this. I will update again you guys once I got response from LG. At present bad experience with LG and good guys.
Poor suction disappointing product
I bought the LG Cord ZeronA9 vac stick in May 2020 from Harvey Norman. It has poor suction and have to go over and over same areas but still very weak suction. Took it back into retailer to complain. They told me to clean filters every time I use it as it is " a high maintenance vac stick" .Have been cleaning filters but it makes no difference. Won't be buying LG again.
Great at first but unfortunately didn't last
I purchased the LG A9MASTER stick vac Nov 18. The additional battery, on/off switch, free standing dock and 2 year warranty swayed me away from Dyson.
I used it every couple of days on hard floor & carpet and I was relatively happy with it until it failed whilst I was vacuuming carpet in August 2020. Whilst pushing forward, the entire wand detached from the main housing - the nozzle spout component had snapped right off leaving it totally inoperable.
At LG's direction, I took it to the closest service repair center for assessment 45 kilomet...ers away - 50 min drive for me (2 hr, 90 km round trip). I had to do this trip twice at my cost and drag my kids along. At first, LG declined to repair my unit and explained it wasn't a manufacturing defect and that this particular component of plastic only breaks under misuse or being accidently dropped. Not your best approach LG. I lost count of all the frustrating phone calls I made. I had to escalate the issue to actually get anywhere. By this point I had purchased an alternative stick vac just to keep my sanity. Weeks later, LG offered to repair my unit however I declined as I was now out of pocket. Long story short.....it took 7 weeks to get my refund from the retailer. Don't think I'll ever buy LG again.
Great vac but wish the catcher held more
This is an amazing product, pulls things from the carpet i didn't even know was hiding in it. Battery time lasts long enough for a quick rip around, wish it maybe had 20minutes longer, as I use it on high speed. Also wish the catcher held more , as I need to empty it a few times.
The reviewer stated that an incentive was offered for this review
When things go wrong
Purchased this stick vacuum in January 2020. In September 2020 vac broke down, (motor gave up).
Phoned Lg Customer Care line - the phone was answered by a person in the Philippines who instructed me to take the Vacuum to a service centre - 60 Kilometres from where I live. Apparently there are only 2 authorised service centres that cover the Sydney metropolitan area, so i took the vacuum back to Harvey Norman store where I purchased it from, and they sorted it out.
The end result is: 10 days later, the Vacuum was fixed with a new motor and 1 new...
I Looooove this vacuum cleaner!
I got my son to buy me this vacuum cleaner in Australia and send it to me here in New Zealand, as no one sells it here. I read many reviews of many stick vacuums and was set on this one. I love that I can vacuum and mop at the same time. This is the best feature in my opinion, but there are many other things I love about it too.
My one disappointment was that no one would ship it with two batteries and so I only got one and will have to wait until my son can finally come and visit again before I can get the second battery.
Also as there are no stockists here, I am a little worried if something goes wrong. However this was the only one i wanted and as I said before,I LOVE it!
Good vacuum for quick clean
I purchased mine about 5 months ago and haven’t had any issues with it except that it’s only good if u want to quickly clean a room as the batteries longevity is not great and constantly needs to be charged
Purchased in March 2020.
Worst. Vacuum. Ever.
Save your hard earned and spend it on anything BUT this machine. Absolutely no suction. No battery longevity. This is the worst ornament I have ever wasted my money on.
Really is great
I never thought i would be excited about a Vacuum Cleaner but here we are. Works really well on carpets and tiles, has a spare battery that can stay on the unit to charge. Really easy to clean and does the job great. Very light and easily manoeuvrable, really makes you wonder why they still sell the old style vacuums.
It’s pretty good, but the suction could be better
I bought this vacuum because it has 2 batteries, so longer life while vacuuming. Although it sucks good, but if the canister that holds the dust full or even half full, the suction becomes weak.
It’s good on floor board and tiles, but not great when using it for vacuuming my car.
We had Dyson for few years and even thought it’s the “go to” for cordless vacuum cleaners there were few things we were not happy with. After a long research we decided to get the Lg Cordzero. 2 months of use and I am very happy. There are so many positive things I can say about this product. It comes with an extra long Battery life, 2 batteries, self standing with a brilliant non mountable bracket where you can attach all your extra heads. It has adjustable Stick handle that kids can also use. We manage to clean our Full house and Battery has never ran out. I’m impressed and am very happy that I decided to go with LG and not Dyson this time. Would definitely recommend as I’ve had only positive experience so far.
- CordZero A9MULTI2X
- Verified purchase
Powerful and easy cleaning! Have used it on indoor and outdoor tiles primarily, and carpet. Picks up debris very well. A breeze to clean the filter and to empty. Inclusion of multiple attachments and 2x batteries are a plus!
This works well on both carpet and hard floors, easy to empty, easy and light to use.
Best features are a spare battery, the stand alone stand, so that is does not have to be screwed to the wall. the on /off button so there is no trigger to hold. All of the accessories that came with it are very good especially the mattress head.
I have 2 dogs and cats all live inside, i have a husky and a long hair white cat and it gets rid of all the hair, i have thrown out my plug in large vacuum as this does a much better job. an one of the best things is the washable filter and comes with a spare filter so while one is being washed you can still use it.
- CordZero A9NEOMASTER
- Verified purchase
Versatile Stick Vacuum Cleaner
Having moved to a new apartment recently, I felt it was time to replace my Miele S8 corded vacuum, my Samsung VR7000 robot vacuum & Hoover stick vacuum 5210, with a single vacuum cleaner. I decided on the LG A9 Neo, as it is lighter than a Dyson V11 & it comes with 2 removeable batteries (both can be charged at the same time on the supplied stand). According to tests on the internet, the A9 Neo is not quite as powerful as the Dyson V11 on FULL POWER, but this is a little misleading as either machine will only run at full power for about 7 or 8 ...minutes per battery charge. So you are more likely to run the vacuum at 'normal' power anyway. If you have to clean a particularly dirty area, in most cases a few extra passes at normal power will clean almost as well as when using less passes at full power. My apartment is 3 bedrooms, plus study & I can easily vacuum the whole apartment on one battery charge with 2 bars out of 3 remaining on the battery meter. My version is the 'A9 Neo Master', which comes with some extra tools, compared to the lower models. The most useful of these is the flexible hose which is great for cleaning the car or in any confined spaces. Another great tool is the 'Punch Head' which has a bar that 'punches in & out' rather than a rotating roller. This is really effective on mattresses & sofas & avoids getting hair & threads caught around the roller. Standard with all model grades is the 'Hard Floor Roller' which has a cloth roller instead of a brush roller. This avoids leaving scratches on timber floors & picks up dirt better than the brush roller on hard floors. On carpet the brush roller is best. All tools click on very easily & positively & appear to be very well made. The charging dock can be used freestanding or wall mounted which means that you don't have to drill holes in walls, if you don't wish to (important for renters). Unfortunately, it will only accommodate 2 accessory tools, so you will need to store the other tools somewhere else. The dust canister is easily emptied but I feel that it could be a little larger. It's fine for a home unit, but would probably need to be emptied at least twice per clean if you have a larger house. The filters are easy to wash clean & dry fairly quickly. Overall, I am happy with the A9 Neo & don't miss any of my old vacuum cleaners. I would definitely recommend the A9 Neo.
I find it ok to use does the job, not as powerful as I would like, need to use turbo boost at times. The complaint is changing the batteries, it is nearly imposible to remove from the machine.
Purchased in September 2018 for A$899.00.
- CordZero A9ULTIMATE
- Verified purchase
The vacuum part of this is head and shoulders above the Dyson V6 that it replaced - quieter, more powerful and came with great attachments and a longer battery life. However, the supplied mop head did not spray the water out when in use so the mop head was not functional at all. Having seen the same issue with others here, I contacted LG using the contact details below and was gratefully surprised with the response - replacing the mop head - considering the 'Live Chat' previously was not very helpful!
Questions & Answers
Hi, the hard floor power head to my A9 Ultimate has stopped working - does not spin at all when attached. It moves a very small amount when vacuum is initially turned on, but then nothing. Has this happened to anyone else and if so, was there a reason it was doing this? Thank you
Purchased the A9 essential maybe 4 months ago, within the first 2 weeks I had it back at the place of purchase due to batteries not charging (would put on charge at 6pm wake up in the morning and was still flashing on one bar) they replaced the charging dock and appears to have sorted that issue. Now a couple months later it will not power up? You press the power button and the battery displays comes up and the third bar flashes but that's it? Any idea why it would be doing this? I have cleaned and rinsed and filters ect and didn't help? Switched the batteries ect and nothing
My issue (poor suction) is different to what you're experiencing so I'm not sure I can be of any help to you. I suggest you take it back to the retailer and demand a refund, or if it is still under warranty, get the retailer to send it back to LG for their assessment. Good luck!
Can the LG model A9 stick vacuum be used on Bamboo wooden floors? Some other makes are reported to scratch wooden floors. I want to buy one stick cordless vacuum for wooden floors and thick pile carpets on stairs and floors. Appreciate your feedback. Pamela.
Thanks Kerry, I’ll have to rethink my purchase for a more expensive vacuum stick with a wooden floor attachment.
- MPN: A9-LITE and A9K-CORE
- A9 CordZero Lite Stick Vacuum
- LG CordZero A9NEOMULTI Cordless Handheld Stick Vacuum
- CordZero A9 Neo Multi Handstick Vacuum
- LG CordZero A9NEOMASTER Cordless Handheld Stick Vacuum
- CordZero A9 Neo Master Handstick Vacuum
- LG CordZero A9NEOMAX Cordless Handheld Stick Vacuum
- CordZero A9 Neo Max Handstick Vacuum
- LG CordZero A9K-CORE Kompressor® - Cordless Handheld Stick Vacuum
- A9 Kompressor Core Handstick Vacuum
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