Reviewer Photos & Videos
Not worth the money
I used this on hard floors and very low pile carpet. It’s constantly blocks up, leaves dust marks all over the carpet and suction is soooooo bad. Will not pick up smallest of tiny pebbles. Over priced for a rubbish product. Will not be buying anything LG again.
Purchased at The Good Guys for $497.00.
- CordZero A9ULTIMATE
- Verified purchase
Regret this purchase, didn't last 12mths
Had it for 10 mths and not happy at all, should have returned it after a week, mop attachment struggles to make pads damp, kills batteries really quick, if you have kids that drop bits and pieces then forget it. Neither head (carpet or hardfloor) will suck up skittles or smarties for example, I have to push them around and then vac them up without a head attachment on. Now the motor has stopped working, lights come on but the motor doesn't. I am told that now I have to take it to a service centre (over an hr round trip) and then they take 8-12 days to assess it, then they order replacement parts, wait for them and then fix it.
So its not ideal to have pets and kids and no vac for a month.
Purchased in March 2020 for $950.00.
DOA power mop. Poor outcome with resolution - video
It’s quiet, it sits nicely in its stand, but the mop head is really poor.
One of the main reasons I bought it.
Update: now it doesn’t turn on - AVOID
The pads rarely spin and I haven’t seen any water come out of it yet. I can’t see any videos online to show if the action is normal so I assume it is.
Just a bit of a letdown after taking the jump away from Dyson.
Purchased in September 2020.
Worst. Vacuum. Ever.
Save your hard earned and spend it on anything BUT this machine. Absolutely no suction. No battery longevity. This is the worst ornament I have ever wasted my money on.
Purchased in July 2019 at Bing Lee Physical store for $650.00.
- CordZero A9PETNBED
- Verified purchase
got this vacuum 1.5 years and 9 months it's with the repair center, send it back 3 times to repair but the same problem still remind. DO NOT BUY THIS ITEM!!!
It will keep switching from lower mode to higher mode by itself and the battery will finish in 10mins. i better buy a broom than this rubbish
Purchased in March 2018 at Harvey Norman for $700.00.
Fire risk! Spend over 1k to be left with no vac after it smokes up
worked okay for couple of months
charged it one day and I usually don't vac at night but my daughter had sand on the carpet so 8pm go to get the vac off charge and I smell smoke, I open the top where the filter is and smoke comes out, all of it is burning hot and melting! I would hate to think what would have happened if I didn't need to use it that night! It was in the laundry next to my 3 young kids rooms and lg don't seem to care at all!!
Purchased for $1,099.00.
worst vacuum ive ever used
I spent over 600 dollars on this and i have to say it is terrible it has not great suction but gladly it has a turbo button which you use quite frequently but then i also spend more time unblocking the thing than i actually do vacuuming it is a real nightmare it constantly gets blocked at the inlet and its not through anything large it just has a shocking design ive had better 50 dollar items from cheap retailers believe me i dont even have carpets i have floor boards maybe its ok on carpet but if i wanted another vacuum cleaner it would not be one of these it is garbage
Purchased in March 2018 at Harvey Norman.
USELESS IN THE CAR
If I didn’t have a car to clean, I probably would have given this machine a high score. However, the main reason I wanted a cord free vacuum is for keeping my four wheeled “pride and joy” clean, without all the hassle of extension cords and threading electric cords through doors/windows etc.
This machine does a really good job inside the house because of its motorised head. However, LG failed to include a mini motorised head accessory for cleaning in small spaces such as car interiors. As a result, in my opinion, the Cord Zero is absolutely U...
Purchased in January 2019 at Harvey Norman.
We live in a two story house and have three boys, so thought the stick vacuum would definitely be beneficial. We decided to spend the $890 (on sale), for what we believed was to be great quality etc from a trusted brand, as we have.LG TVs and also our fridge. However, in the five months that we’ve owned it, it’s spent 3 of those months with the technicians being fixed and is currently still there. We purchase the vacuum with the Good Guys and I’m currently in the process of trying to get a refund. Both Lg and the store, are telling me that a refund is not an option and the vacuum with be fixed and returned. From this experience, I will never make an Lg purchase again,,
Purchased at The Good Guys for $890.00.
Good vacuum - AWFUL warranty service
Was very good when working. Stopped turning on after 6 months. Contacted LG and had it sent to the closest repair agent. It's now been 7 weeks since I dropped it off and it's no closer to being fixed. LG seems unable to send the parts to the repair agent and after several phone calls and emails back and toward I am just sick of it. Having to go through ACCC now to see was constitutes 'reasonable repair time. All in all AVOID and buy the Dyson.
Purchased in November 2019 at Bing Lee for $699.00.
- CordZero A9PETNBED2X
- Verified purchase
There is an issue with the batteries on the LG cord zero. Mine failed after a few charges and the same has happened to my mates too. A quick check on the net reveals this is a common problem.
Purchased in August 2018 for $699.00.
Waste of money
purchased 2 months ago, had to clean power drive, had to ring customer care to assist over phone as it was so difficult to remove, not so much what you had to do, it just wouldn’t budge, it finally did, but now can’t get it back on without breaking it. Rang customer care, who was taking so long as she was addressing other people at the same time. No assistance. Left a message saying disappointed someone rang I rang them back. I also sent a video what was happening , customer care said I have to take it 25 km away to closes repairer. I can’t tell you how regretful I am that I bought this should hav bought Dyson
Purchased in March 2019.
LG Customer Care - BEWARE
I highly advise anyone that wants to purchase a stick vacuum to steer clear of LG, or any LG product. Their customer care and service is rubbish. My vacuum pretty much snapped whilst VACUUMING carpet and i naively took it out of my way to the service centre rightly thinking its a warranty issue as machine is only 8 months old, they have pretty much dismissed me after my case manager from the resoltion centre avoided me after 6 days of calls. Also, the service centre said its faulty/ damaged and cannot ascertain how the damage was caused, so up...to LG to determine the outcome. I never publicly complain but Its the principle of the issue, a vacuum that breaks whilst doing what its supposed to do. I Had to file a complaint with ACCC. To top it off i recommended this vacuum to so many people because other than this it is a great product. Plus, when it was 6 months old, the pole was not working when changing the height, however this was fixed under warranty. Quality of parts from experience not good, design and suction plus time, great. Service - terrible.
Purchased in July 2018 at Bing Lee Physical store for $499.00.
LG A9 CORD ZERO IS RUBBISH
Absolute rubbish!! Save your money buy a Dyson. Yes you will save buying a Dyson. Within 7 weeks my lg was damaged. cassette support for charger broke off, then clip to hold dust bin lid closed broke off. I Complained to LG who said too bad so sad a vacuum doesn’t break itself!!! And that was after filling out many online documents uploading photos and waiting for over an hour on hold because the operator was answering several calls at once. No i a vacuum doesn’t break itself but if you make it with poor quality parts - yes it does! I am a pensioner I don’t vacuum my helper does and I can’t afford another one. Very disappointed indeed.
Purchased in December 2018 at The Good Guys for $750.00.
Questions & Answers
I accidentally rinsed a bit of water through the motor.... I was sort of just rushing through the cleaning process and completely forgot that the motor couldn’t be wet. I’m letting it dry for more than 24 hours, maybe 2 days to be safe. Any chance it’ll still work??? Please let me know as soon as you can. We absolutely love this vaccum, it’s one of the best purchases we’ve ever made. Thank you so much.
Do I unplug when the battery is fully charged?
Does it matter if the docking station (charging battery) remain on all the time or should it be switched off when battery charged ?
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||0.44 L||0.44 L||0.44 L||0.44 L|
|Weight||2.7 kg||2.7 kg||2.7 kg||2.7 kg|
|Charging Time||3.5 hours||3.5 hours||3.5 hours||3.5 hours|
|Running Time||40 min||40 min||40 min||40 min|
|Suction (Air Watts)||140 AW||140 AW||140 AW||140 AW|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Manual||Download manual||Download manual|
- MPN: A9-LITE and A9K-CORE
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