Reviewer Photos & Videos
Great but batteries where not lasting as long but LG was happy to assist.
We bought this product over the Dyson as we had problems with the batteries not lasting. Have had it 18 months and am having issues where the batteries won't even work on full power. We only live in a unit so it should be able to do this area no problem. It was a great vacuum but for the price we expected it to last longer than that.
But we contacted LG and they where happy to assist.
We are very happy with the support and with the product.
Great product when not broken. Bad after sales service.
I was very happy with my Cord Zero & love the head for my hard floors. However the multi floor tool has fallen apart. I put a claim in under warranty, received a phone call advising the claim has been approved & the new part would be shipped. I understand there are delays with shipping at the moment so 3 weeks later I followed up for the tracking number of my parcel. I was then advised by customer service that the part is out of stock with no ETA available. How can a company like LG not know their production schedule?! Still waiting for a respo...nse from customer service. Meanwhile I am left with a half working vacuum cleaner that can't properly clean my carpeted floors. Not ideal with 2 young kids in the house 24/7. Good product when it works but bad after sales support. Should have gone with Dyson.
An Expensive Failure
Almost 2 years ago we tossed up between the latest Dyson and the LG A9. The clincher was the second battery so we could the whole house which is average sized. One battery died within 9 months. Replaced under 12 month warranty. The 2 year warranty for the actual cleaner expires next month. The second battery has died and they cost about $50 to replace. The performance has reduced markedly. Cost $850. An expensive failure. Should have spent a few hundred dollars and got the Dyson V11. I cannot recommend the LG A9X2.
Good vacuum for quick clean
I purchased mine about 5 months ago and haven’t had any issues with it except that it’s only good if u want to quickly clean a room as the batteries longevity is not great and constantly needs to be charged
Purchased in March 2020.
Worst. Vacuum. Ever.
Save your hard earned and spend it on anything BUT this machine. Absolutely no suction. No battery longevity. This is the worst ornament I have ever wasted my money on.
Really is great
I never thought i would be excited about a Vacuum Cleaner but here we are. Works really well on carpets and tiles, has a spare battery that can stay on the unit to charge. Really easy to clean and does the job great. Very light and easily manoeuvrable, really makes you wonder why they still sell the old style vacuums.
- CordZero A9ULTIMATE
- Verified purchase
We were looking for a vacuum that goes with multiple floors and this one suited well. It gives you the option for mop as well and various attachments. It is a bit heavy to use but overall easy to clean and store with the stand.
This vacuum cleaner is handy so light weight great suction very portable love the stand that it comes with couldn’t ask for anything more in a cordless vacuum cleaner really
The reviewer stated that an incentive was offered for this review
So we had a Dyson for a number of years and died a month ago ,so I chose to purchase the LG cord zero as I had read some great reviews plus I liked the extra battery, attachments that came with it but I wasn't so sure about the drive mop head as I didn't think I would use it.
I have timber floor throughout my house including bedrooms, and its great! I am so happy with my purchase, the suction is fantastic ,love using the different attachments,but the mop head is wonderful! My floors looked like they have been buffed and were shiny and the fact that it vacuums and mops at the same time means you don't waste time vacuuming first!
It’s pretty good, but the suction could be better
I bought this vacuum because it has 2 batteries, so longer life while vacuuming. Although it sucks good, but if the canister that holds the dust full or even half full, the suction becomes weak.
It’s good on floor board and tiles, but not great when using it for vacuuming my car.
- CordZero A9ULTIMATE
- Verified purchase
Great vacuum but on the heavier side
I got the LG A9 Ultimate with Power Drive Mop.
What I love from this vacuum is the fact that they give you double of everything such as double filter, double mop pads, double batteries, and so many attachment heads. I got mine from Bing Lee and so far I quite enjoy using it.
Easy to clean
Sturdy charging stand
it can get a little bit heavy especially if you are used to mopping your floor with a microfibre mop
Battery does not seem to last as long as I thought
when using the power mop, I find that once the dirt on the...
We had Dyson for few years and even thought it’s the “go to” for cordless vacuum cleaners there were few things we were not happy with. After a long research we decided to get the Lg Cordzero. 2 months of use and I am very happy. There are so many positive things I can say about this product. It comes with an extra long Battery life, 2 batteries, self standing with a brilliant non mountable bracket where you can attach all your extra heads. It has adjustable Stick handle that kids can also use. We manage to clean our Full house and Battery has never ran out. I’m impressed and am very happy that I decided to go with LG and not Dyson this time. Would definitely recommend as I’ve had only positive experience so far.
Great cordless Vac
I have owned the A9MULTI cordless vac for 15 months and use it on an almost daily basis.
The multi head is great on all types of floors and it picks up pet hair with ease, the suction is better than my old upright Dyson.
It is a really compact and tidy unit that tucks away nicely in the corner of the laundry and is always powered up and ready for use.
Its also easy to change/clean the filters and maintain the unit.
So much more convenient than dragging out the old corded vac.
- CordZero A9MULTI2X
- Verified purchase
Powerful and easy cleaning! Have used it on indoor and outdoor tiles primarily, and carpet. Picks up debris very well. A breeze to clean the filter and to empty. Inclusion of multiple attachments and 2x batteries are a plus!
This works well on both carpet and hard floors, easy to empty, easy and light to use.
Best features are a spare battery, the stand alone stand, so that is does not have to be screwed to the wall. the on /off button so there is no trigger to hold. All of the accessories that came with it are very good especially the mattress head.
I have 2 dogs and cats all live inside, i have a husky and a long hair white cat and it gets rid of all the hair, i have thrown out my plug in large vacuum as this does a much better job. an one of the best things is the washable filter and comes with a spare filter so while one is being washed you can still use it.
- CordZero A9NEOMASTER
- Verified purchase
Versatile Stick Vacuum Cleaner
Having moved to a new apartment recently, I felt it was time to replace my Miele S8 corded vacuum, my Samsung VR7000 robot vacuum & Hoover stick vacuum 5210, with a single vacuum cleaner. I decided on the LG A9 Neo, as it is lighter than a Dyson V11 & it comes with 2 removeable batteries (both can be charged at the same time on the supplied stand). According to tests on the internet, the A9 Neo is not quite as powerful as the Dyson V11 on FULL POWER, but this is a little misleading as either machine will only run at full power for about 7 or 8 ...minutes per battery charge. So you are more likely to run the vacuum at 'normal' power anyway. If you have to clean a particularly dirty area, in most cases a few extra passes at normal power will clean almost as well as when using less passes at full power. My apartment is 3 bedrooms, plus study & I can easily vacuum the whole apartment on one battery charge with 2 bars out of 3 remaining on the battery meter. My version is the 'A9 Neo Master', which comes with some extra tools, compared to the lower models. The most useful of these is the flexible hose which is great for cleaning the car or in any confined spaces. Another great tool is the 'Punch Head' which has a bar that 'punches in & out' rather than a rotating roller. This is really effective on mattresses & sofas & avoids getting hair & threads caught around the roller. Standard with all model grades is the 'Hard Floor Roller' which has a cloth roller instead of a brush roller. This avoids leaving scratches on timber floors & picks up dirt better than the brush roller on hard floors. On carpet the brush roller is best. All tools click on very easily & positively & appear to be very well made. The charging dock can be used freestanding or wall mounted which means that you don't have to drill holes in walls, if you don't wish to (important for renters). Unfortunately, it will only accommodate 2 accessory tools, so you will need to store the other tools somewhere else. The dust canister is easily emptied but I feel that it could be a little larger. It's fine for a home unit, but would probably need to be emptied at least twice per clean if you have a larger house. The filters are easy to wash clean & dry fairly quickly. Overall, I am happy with the A9 Neo & don't miss any of my old vacuum cleaners. I would definitely recommend the A9 Neo.
Worked well on all floors even with very hairy pet. It's great to have both batteries to avoid frustration of half finished jobs although they can be expensive to replace.
Purchased in May 2018 for A$699.00.
I find it ok to use does the job, not as powerful as I would like, need to use turbo boost at times. The complaint is changing the batteries, it is nearly imposible to remove from the machine.
Purchased in September 2018 for A$899.00.
Help Lg. No response after multiple emails
Loved it when it was working. My review is mainly based off support. Brought in December. Multi head no longer spins!
Taken all the right steps to contact support and nothing.
Spent $1000 and having a hard time. Disappointed.
Please contact me lg
- CordZero A9ULTIMATE
- Verified purchase
The vacuum part of this is head and shoulders above the Dyson V6 that it replaced - quieter, more powerful and came with great attachments and a longer battery life. However, the supplied mop head did not spray the water out when in use so the mop head was not functional at all. Having seen the same issue with others here, I contacted LG using the contact details below and was gratefully surprised with the response - replacing the mop head - considering the 'Live Chat' previously was not very helpful!
Questions & Answers
Hi, the hard floor power head to my A9 Ultimate has stopped working - does not spin at all when attached. It moves a very small amount when vacuum is initially turned on, but then nothing. Has this happened to anyone else and if so, was there a reason it was doing this? Thank you
Purchased the A9 essential maybe 4 months ago, within the first 2 weeks I had it back at the place of purchase due to batteries not charging (would put on charge at 6pm wake up in the morning and was still flashing on one bar) they replaced the charging dock and appears to have sorted that issue. Now a couple months later it will not power up? You press the power button and the battery displays comes up and the third bar flashes but that's it? Any idea why it would be doing this? I have cleaned and rinsed and filters ect and didn't help? Switched the batteries ect and nothing
My issue (poor suction) is different to what you're experiencing so I'm not sure I can be of any help to you. I suggest you take it back to the retailer and demand a refund, or if it is still under warranty, get the retailer to send it back to LG for their assessment. Good luck!
Can the LG model A9 stick vacuum be used on Bamboo wooden floors? Some other makes are reported to scratch wooden floors. I want to buy one stick cordless vacuum for wooden floors and thick pile carpets on stairs and floors. Appreciate your feedback. Pamela.
Thanks Kerry, I’ll have to rethink my purchase for a more expensive vacuum stick with a wooden floor attachment.
- MPN: A9-LITE and A9K-CORE
- A9 CordZero Lite Stick Vacuum
- LG CordZero A9NEOMULTI Cordless Handheld Stick Vacuum
- CordZero A9 Neo Multi Handstick Vacuum
- LG CordZero A9NEOMASTER Cordless Handheld Stick Vacuum
- CordZero A9 Neo Master Handstick Vacuum
- LG CordZero A9NEOMAX Cordless Handheld Stick Vacuum
- CordZero A9 Neo Max Handstick Vacuum
- LG CordZero A9K-CORE Kompressor® - Cordless Handheld Stick Vacuum
- A9 Kompressor Core Handstick Vacuum
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