We purchased this fridge 17 months ago and it was deemed unrepairable due to leaking gas pressure. In a way we were lucky it happened within the 2 yr warranty. Apparently this fridge cannot be serviced as the fridge back is sealed! We could have been $2000 out of pocket! LG do not have customer service. We had to chase them for credit note and as this fridge is now $300 more a year later, they would not compensate us the difference. We refused their offer of a same model fridge, which meant we would have to wait weeks more for. We are still waiting to hear back to a claim of lost food. Worst experience ever.
Purchased in February 2019 at The Good Guys for $1,852.00.
First one lasted 4 months due to compressor failure, Second one seems to have the same issue after 9 months
I bought this fridge last year, it only lasted for 4 months due the compressor failure. We got the fridge replaced with the same model by LG (prolonged process and troublesome food loss compensation process), this new replacement fridge worked fine for 9 months until last week, there is abnormal and loud noise running behind the fridge, both the fridge and freezer is getting warmer and warmer. Ice-cream is melting and the meat is getting softer. Contacted LG and awaiting service guys to check the fridge out the second time. I really hope this can be sorted before it break down and doesn't need to live without a fridge like last time.
Two new fridges same model are probably ending up with the same issue. Not a happy customer.
Purchased in May 2019 at David Jones Online Store for $2,000.00.
Terrible customer care
Our fridge’s motherboard short circuited twice due to a bad component in the freezer (under warranty). LG said they will replace the fridge however have not honour the time and date they said they will. Four weeks later we were then dismissed with store credit that does not cover the current price of the same fridge. The warranty means LG should replace the fridge one for one due to a bad component. Of course LG would prefer the cheaper store credit option. We now have to fork out few hundreds dollars to get an equivalent fridge for our family....We have a young baby with working adults who rely on the fridge for groceries and meal preps - in the midst of all this we have had to thrown or give away a significant amount of groceries. To be honest, never again. This is a terrible experience with their customer care and I hope it does not happen to anyone else.
Purchased in October 2018 at Harvey Norman for $1,900.00.
Find out how LG French Door GF-B Series compares to other French Door Fridges / Refrigerators
Know better, choose better.
Questions & Answers
Looking at buying this LG fridge, can I ask how does everyone feel about the fridge now, how does everyone feel about the fridge now, has your opinion change from your original reveiw, thank you in advance.
While this fridge states from LG that it is designed for 85cm width fridge space (which is my fridge space,), the fridge is 83.5cm and I'm concerned it won't be enough room for ventilation either side, as everywhere i read ( including CHOICE) have recommended 5cm clearance either side, could LG representative explain before i purchase please? i don't want the fridge to eventially breakdown from overheating. I have sufficient depth space and unlimited ceiling space as i don't have overhead cupboards. Thank you. AJ
I purchased a GF-B590MBL fridge from Harvey Norman, Midland WA. In November 2020. The problem is the plastic overlay on certain parts of the top doors is starting to peel off, my question is, is this a protector for certain areas of the doors and, can this be removed, already the it's starting to unsightly.
I have the same fridge and was having same concern on plastic overlay.
It's alright that plastic overlay is getting peeled off. I removed all plastic overlay by myself to see real beauty, haha.
so nothing to worry here, it's just kind of coating, to protect from accidental scratches.
Sorry I'm late getting back to you, but thanks. You would think that the manufacturer or the sales people would point this out and, let you know it's only a superficial protective cover and can be removed, which I haven't done yet.
|Category||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators||French Door Fridges / Refrigerators|
|Dimensions||1787 x 835 x 734 mm||1787 x 835 x 734 mm||1787 x 915 x 739 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Display Panel, Door Alarm, Foldable/Retractable Shelf and Frost Free||Display Panel, Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm, Foldable/Retractable Shelf and Frost Free|
|Colour / Finish||Stainless||Matte Black||Stainless|
|Number of Shelves||3||3||5|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||104 kg||104 kg||118 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Total Capacity||590 L||590 L||730 L|
|Fridge Capacity||344 L||344 L||427 L|
|Freezer Capacity||250 L||250 L||303 L|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.