Door dropped and hinges failing
Tried to make a warranty claim but got no support or answers a month later! Terrible after sales service!
Fridge was initially great. A year later and still under warranty the door started dropping. It rubbed an indent into the freezer door. You have to lift the door to open it because it jams on the one below it. I tried to get a repair agent to replace the hinges. They wanted photos to assess the door and based on the photos rejected my claim! They dont know if the door warped or the hinges are faulty but have decided I have to pay for the repairs. Disgusting service.
Shame on you LG for not selling a fridge fit for purpose!
Purchased in December 2018.
The reviewer stated that an incentive was offered for this review
LG Product Again Marred By Poor Design / Process Control / QA
- Fridge worked well initially.
- Energy efficiency seems good
- Display is useful.
- Temperature control seems good.
- Internal space usage is ok though not great and bin placement options are limited but basically usable.
- Sadly the fridge is now making so much noise it is unbearable. The number of similar reports suggest this is a fundamental issue. Furthermore I now fear for the longevity of this fridge. The symptom can be improved somewhat by firmly pushing something absorbent (eg. cushion) FIRMLY against the side. This suggests someth...ing has worked its way loose (within 6 months !) and is rattling itself to destruction. - One of the bins in the freezer compartment is falling apart after 3 months use (sides disconnect from front) This fridge is difficult to recommend
Purchased in July 2018 for $1,000.00.
good energy rating poor usability
*the good energy rating
*ease of Opening and closing
*swappable door opening L -R
* the poor design
*the poor lighting to the rear of shelves especially the top one
*no adjustments for shelves in door
*limited adjustment for shelves in fridge ...
- Verified purchase
So cool and quiet!
Having used my fridge in both hot and cold conditions I have found it to be a top performer in efficiency,which shows in my reduced electricity bills and barely noticeable noise levels.The LED lighting is very effective in the fridge but I would have loved lighting in the freezer as well.Temperature control is precise and consistent in both fridge and freezer.Fruit and vegetables keep well in the large crisper.I like the split shelf which allows extra tall space when needed.One problem is it is difficult to move and rollers at the front would have been preferred.Overall I am delighted with this fridge!
Great Fridge Great buy
This fridge is such a great buy, lots of space inside the shelves are easy to remove, the light is a lead light which is nice and bright, a bell rings goes off if the door is left open too long, the crisper draw has a great design to keep veggies crisp, the freezer which is at the bottom of the fridge has a lot of deep draws with heeps of room.
- Verified purchase
Great fridge! Energy efficient!
I purchased this fridge from Appliances Online! I have had the fridge for a few months now and I have no complaints whatsoever! It is quiet and looks great! I would highly recommend this product! One thing I will say is the white on the fridge is a cool white meaning it looks a little bit blue against my warm white kitchen cupboards... But other than that is it amazing!
Great fridge . Easy to clean easy to use . Would recommend this product to everyone . Huge savings on power , maintains really good temperature thru out . Very quiet fridge . Heaps of room in both the fridge and freezer compartments . First time buyer of this particular brand , very happy
- Verified purchase
Love this fridge
This fridge is so quiet, and I love the freezer at the bottom. It's easy to clean, and has maintained a good temperature. Very happy and would buy another LG fridge anytime. I particularly like how it has a clean clear outside but the great temperature panel inside the top of the fridge when it's opened.
I'm mostly happy with this fridge. It is easy to keep clean. It has a nice layout in both the fridge and freezer section. It is a good size and shape. My only complaint is the vegetables in the crisper get frozen. I don't know if it's because that bit is right next to the freezer and so it's too cold? So I've switched and I now use the vege crisper to store drinks instead.
Not too shabby, does the job and is a decent fridge. Not too loud and pretty easy to clean. Maintains good temp in all compartments, decent crisper and yeah that's all I can really say about a fridge I guess. I bought it years ago and it's still going strong
Awesome fast delivery
Great happy with the product and costumer service would highly recommend buying this product as it will last a long time going the make and model reveiws I'm not the only one happy with this. If you want to buy for long term investment by far this is for you
Hi, had this fridge for one year now, quiet, pleased that it's 41/2 stars energy rating, don't use the ice maker and haven't really considered taking it out, which I believe you can.
Freezer could be a little bigger any way. Looks good, fits with my daily white kitchen for what that matters
Awesome fridge/freezer. Nice quiet machine with a great feature where you can fold one of the trays in half to put taller items in. Very spacious fridge for a family of 4. The freezer has a small compartment for the ice, but can remove to put more items in the freezer section.
Great fridge, terrible customer service
The fridge itself is great. It looks very smart, has a great layout inside, good capacity for the size. I specifically appreciate the fact that there are no handles sticking out that I could run into. I have my fridge in the middle of our tiny apartment's open plan area and appreciate that it's not loud. Unfortunately when it comes to customer service LG is completely useless. I also had an LG washing machine that broke down and they were a nightmare to deal with to either repair or replace so I hope this fridge doesn't break down soon cause I would hate to have to deal with them again.
This fridge suits all my needs; spacious, clean and consistently cool. Never had any faults with it and remains at a high quality after constant use. Kids slam the doors and bang on the racks and still no severe damage. Plenty of room to fit all the groceries and junk foods. Would recommend to anybody looking for a reliable and kid friendly fridge.
Great Fridge! Love the foldable shelf! I can keep in the fridge pots of all sizes without needing to transfer the food to containers :D. It's very quiet and keeps the temperature very well. Had it for 1 year and no issues so far. Would highly recommend for a small family!
I can’t just say more then a wow for this
It’s the best fridge don’t need jars for ice bars
Ice cooling is perfect usually old fridge had a frost problem this Fridge doesn’t
Chills my water perfectly without freezing it
Obviously after a very tiring day hard works pays off because of this
Best fridge ever
- temperature is well kept in all compartments
- it is very quiet and has a great energy rating
- very easy to clean and maintain, shelves are easy to remove and install and shelves are adjustable as well. swing direction can be changed to fit your needs
- large capacity, plenty of spaces. perfect for sharing 2-3 pax., excellent value for money
Perfect size for a medium family!
Internal has a very good size with loads of freezer space. It's small on the outside but big on the inside!
It's got CHOICE awards. Compare to other fridges within the price range, this one uses much less energy than others. Sufficient lighting inside! You won't regret it for sure!
Great product. Really satisfied with the service very easy to install and also providrs good emission Great product. Really satisfied with the service very easy to install and also providrs good emissionGreat product. Really satisfied with the service very easy to install and also providrs good emission Great product. Really satisfied with the service very easy to install and also providrs good
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