9 questions from our users
Is compressor should run all the time!
My refrigerator never stop and has noise which hadn't.
The compressor shouldn't be on all the time at all. I would call and request warranty service as soon as you can
My compressor works fine...Just a poorly made fridge thats noisy
I have had exactly the same problem with my year old fridge. Service guy wrote a report to say it was noisy and I have videos to prove it then an LG rep overturned the service report. Have dealt with the rudest ‘customer service’ people since. I want a full refund to buy a different brand - wouldn’t go near LG ever again.
We also have a noisy fridge. Has it improved fir any if you who have had a noise problem? This cant be normal.
Why would the fridge heat up around the seals to the point you cant hold your hand on it too long?
We have a new one however when you close the fridge door the freezer door pops open, the tech guy that came out said it's normal... Is it?
Also the fridge door unless shut with force will sit 1cm open which isn't good.
Overall not happy considering all the great reviews it gets..
Did we also get a Lemon?
Hi Rick our seals on both fridge and freezer are good they firmly close. From our experience we would suggest go back to where you purchased it and explain that the Tech guy thinks it's fine because obviously it cannot be a good seal. We went back to Harvey Norman yesterday and they have contacted an LG rep to try and help us out hopefully we will get a result. Another tip take a video on your phone showing what happens as its easier for them to see than trying to explain. Good luck
Does anyone else have a problem with a near constant bussing noise, apparently coming from the rear of the fridge, and audible about 7m away? It didn't make any noise when First installed. It's about 9 weeks old now. I've read that loose retainer clips can cause this noise.
Mine is pretty noisy too, but I live with it. It doesn't keep us up at night. If it is the clips it will be good to know if someone has been able to fix it.
We have the same and can here it in our bedroom. Repairers have been 4 times and have said it is an acceptable noise even though we've even done sound files. Fridge/freezer 10 mths old and has buzzed 1 month into us purchasing it. Clips have all been checked quite frankly they couldn't care less. They suggested standing an ironing board against the side and I'm not joking.
We have the same issue. The fridge is 7 months old now but the noise started 2 months after our purchase.
A technician came in saying it is normal to have this level of noise but it is getting worse to the stage that this constant annoying buzzing sound causes us a headache.
I emailed them again and see what they can do for this.
Has anyone had the fridge door drop on the opposite side to the hinge? I.e. The hinge is on the right side and the door is lower on the left side.
Our doors do not fit square but the tech guy said it's due to the uneven shape of the unit. I believe he was just fobbing me off as I'm an Engineer by trade and know a a thing or to.
Can anyone confirm whether the freezer is frost-free?
has anyone managed to swap the door so it is left hinged instead of right (as you look at it?)?
Yes we just did this with latest fridge. You do need to get it done professionally for you as your warranty will become void. We got ours done before it was delivered (at a cost of course). Only thing is that you will end up with handles on both sides of the door which doesn't bother us in the slightest.
we have had our fridge now for 11 months it used to be quite it would start with a little hum then go so quite you had to put your ear to it to make sure its working.11 months later we are wearing ear plugs to bed and the thing wont shut off it runs continually has anyone else had this problem.A tech is supposed to be coming out in the next day or so and i don't want to be fobbed off we have had dB readings running between 45-50 dB is this normal?
It's really difficult to answer when you claim to be wearing earplugs to bed. Seems incredible and unlikely. Just makes me wonder about the accuracy of the rest of your claims. Sorry.
If your fridge is ever so loud you need ear plugs (no matter what brand/model), I recommend you turn it off immediately and unplug it and call a service technician. It must have a serious, serious fault. Electrical equipment with faults can be a fire hazard.
Otherwise, a less severe noise could be the result of the fridge vibrating against a wall or cupboard. Check your gaps and clearances. Fridges need an air gap all around.
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