3 questions from our users
Only 2 weeks old and freezer has suddenly gone to -26 and fridge to 8. This is the second time it has done this, the first time turned power off for an hour or two then back on. But now, a week later, it seems to have gone crazy again. Has anyone had this problem?
Yes read my comments in this review area. I have a complaint active with LG as I already had the first unit replaced and second does the same. My fridge is fine steady at 2.3C but stays at -24 to -32.6C for 16 hrs and normal for periods varying from 12hrs to 72 hrs. Always goes lower after a defrost cycle that happens every 4 hrs. Check actual cycle times I have a wireless thermometer inside the freezer.
The first fridge had the computer and the temperature sensor replaced and no change.
I have asked LG to actually test a fridge over a week and log the temperatures as I feel some units are faulty. Trying to chisel icecream at -32C is not fun.
Worth a call to LG but a tech coming out will not fix it ask to be referred to guy looking into my case ( My name Turner)
This issue only reason I gave unit 2 stars otherwise 5. I get the feeling they are perplexed and really only want to replace it again.
Tony, sounds familiar. I am also using a wireless sensor inside the fridge & freezer. Mostly concerned about the fridge temp going up. After this last episode, I decided to leave it be and see what happens, after about 2 hrs temps started to return to the set temps. I have rung up and a tech can be sent out but if it is behaving normal I am sure he would not find the fault. I would like to think that LG have recognised a problem and are working on a fix. Otherwise, we like the unit.
Mine still a issue LG dragging their tails. Taking dated pics whenever the temperature sucks. Worst -33.6C when set at -18
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