Self-adjusting moisture levels
High price tag
Reviewer Photos & Videos
Fridge ran so hot it started to melt, freezer was hot and smelt. Still no result from LG, this product is dangerous, they want to repair, but will this happen again! In USA they were involved in a lawsuit over these, but happening here as well. Replacement or Money back.
Purchased for $1,600.00.
Stay away from LG Products
6months ago purchased fridge/ freezer combo. Within 2 weeks of purchase complained of soggy limp rotting vegetables, cheeses going mouldy and water icicles on frozen foods. Said nothing wrong with it. I have been fighting with LG for 6 months now. Harvey Norman are taking it away at their cost and will take it up with LG. The latest was it needed a part but would take a number of weeks to get here as it is not even in the country!!
Fridge section fine freezer cannot keep set Temperature
Bought late January 2019. Noticed frost on freezer after 4 days so got a wireless thermometer to monitor the freezer temperature. I have it set at -18C but it cycles 3 days -20--17C and 16 hours -24 to -32.6C. Called LG tech visited when temperature was -26C and said there is an issue with the fridge so he ordered and replaced the computer and temperature sensor. No change to issue.
Monitored for another week and recalled LG. Noted the temperature cycles down to the low readings after a defrost cycle. Tech came and said need to replace fridge....This was done with a few scrapes on the house delivering it but new fridge if anything is worse. Cycle over past 3 weeks is as follows 3 days normal/16hrs down/3 days normal/16hrs down /3 days normal /16hrs down /28hrs normal/16hrs down/32hrs normal /16hrs down /40 hrs normal and it continues to today. Ice cream is like concrete cannot spoon it out when at -26C. Issue is with LG I told them to grab 1 and monitor the temperatures in the freezer over a period, The fridge temp is spot on. Surprised 2 fridges 1 with most of the control parts replaced both same issue. Strange no-one else noticed it. Oh my thermometer tested against tech's one and agrees. LG has been helpful but things dragging though they keep messaging me that they they still looking into issue. Another 3 mths on still no comment re if they have tested any fridges and reproduced the issue, Really getting poorer support by the day.
Purchased in January 2019 at Harvey Norman Retail Stores - Appliances for $1,089.00.
Useless vegetable drawers.
The vegetable and fruit drawers are a waste of space. Mushrooms dry out completely in 3 days, absolutely useless for fruit and vegetables. Celery limp, carrots dry out. Too much airflow in the drawers, no regulator. I wish I had never bought it. LG ignore all my correspondence. They are probably hope I will get tired of writing.
Find out how LG 687L Side by Side Door GS-B680 Series compares to other Side by Side Fridges / Refrigerators
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Good but more improvement can done
It's quite, easy to clean and good value to money.
However, LG could do better with design, for example can add more shelf , add eggs compartment tray, can also add can/wine bottle holder like one in Westighouse. It's massive 680L refrigerator where 40% of those space wasted due to lack of shelf. I am only disappointed with utilizing total 680L space as I bought in impression that it's bigger than other competitors.
I have see frost building in my freezer which I escalated to LG support. Technician is due to visit and fix that. Not entirely happy with this unit. It could be faulty unit but I purchased it after reading so many good reviews here.
If I get second chance I will buy westinghouse or Hisense next time.
Amended review after 2..5 yrs
This is a great spacious quiet fridge.
I can fit over 20kg fruit and veg just in the draws at the bottom. I have a large family we shop in bulk.
My only regret is that i didnt buy the model that despences the water.
The fridge is the best
Im often checking to see if the power is on just coz its so quiet.
Adding 2.5 years later
The fridge is very flimsy
The plastic and glass used on this fridge is pathetic
First my freezer smashed from top to bottom resulting in me having to replace 3 glass shelves and 2 plastic side compartments in freezer side. ...
Purchased in December 2016.
What was LG thinking...
It appears that LG has a pretty good report card as a fridge manufacturer, deduced from my researching online, so decided on the new (2016) LG GS-B680PL.
This LG fridge is much larger than our current Fisher & Paykel, nearly 140 litres more capacity and it uses considerably less electricity than our old one too, it also has a 10year warranty on the linear compressor.
As this fridge seemed to tick all the boxes we decided to go and get it (our old fridge (Fisher and Paykel) is playing up now but has given 20years of trouble free service).
Questions & Answers
Does this fridge come in black
Only 2 weeks old and freezer has suddenly gone to -26 and fridge to 8. This is the second time it has done this, the first time turned power off for an hour or two then back on. But now, a week later, it seems to have gone crazy again. Has anyone had this problem?
Yes read my comments in this review area. I have a complaint active with LG as I already had the first unit replaced and second does the same. My fridge is fine steady at 2.3C but stays at -24 to -32.6C for 16 hrs and normal for periods varying from 12hrs to 72 hrs. Always goes lower after a defrost cycle that happens every 4 hrs. Check actual cycle times I have a wireless thermometer inside the freezer.
The first fridge had the computer and the temperature sensor replaced and no change.
I have asked LG to actually test a fridge over a week and log the temperatures as I feel some units are faulty. Trying to chisel icecream at -32C is not fun.
Worth a call to LG but a tech coming out will not fix it ask to be referred to guy looking into my case ( My name Turner)
This issue only reason I gave unit 2 stars otherwise 5. I get the feeling they are perplexed and really only want to replace it again.
Tony, sounds familiar. I am also using a wireless sensor inside the fridge & freezer. Mostly concerned about the fridge temp going up. After this last episode, I decided to leave it be and see what happens, after about 2 hrs temps started to return to the set temps. I have rung up and a tech can be sent out but if it is behaving normal I am sure he would not find the fault. I would like to think that LG have recognised a problem and are working on a fix. Otherwise, we like the unit.
Mine still a issue LG dragging their tails. Taking dated pics whenever the temperature sucks. Worst -33.6C when set at -18
Hi does his fridge come with pure and fresh already inside the fridge? Not an add on extra
Get an answer from our members and LG representatives
The LG 687L Side by Side Fridges are available in a stainless-steel or white finish. Both fridges are highly rated and achieved the 2019 ProductReview Award. This LG Side by Side range offers similar features to other Side by Side ranges by LG, such as the LG 668L Side by Side series.
- Available in two options: the GS-B680PL boasts a durable stainless-steel finish that costs $100 more than the GS-B680WL, which features a white finish
- Tempered glass shelves that are stronger and more durable than ordinary glass
- Filtered water and ice dispenser provides cool and refreshing glasses of water
- Includes various compartments such as door baskets, drawers, and an egg box to keep food neat and organised
- Adjust fridge settings via the LG app, so you can alter the temperature from home or remotely
- An alarm that’s triggered if you leave the fridge door open, in order to prevent food from spoiling
What reviewers liked about this fridge:
- The LG 687L ran so silently that it became common for reviewers to forget that their fridge was switched on
- This fridge offers a generous amount of space that’s suitable for a two to four-person household
- Reviewers appreciated the convenience of changing the fridge temperature via their phones
- Despite the $2,159 price tag, most reviewers agreed that this fridge was a worthwhile investment.
|Category||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators|
|Dimensions||1790 x 912 x 738 mm||1790 x 912 x 733 mm|
|Energy Rating||3 star(s)||2.5 star(s)|
|Household Size||5+ people||5+ people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||4||4|
|Number of Fruit & Vegetable Bins||2||2|
|Weight||113 kg||113 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Steel||White|
|Total Capacity||687 L||687 L|
|Fridge Capacity||422 L||422 L|
|Freezer Capacity||265 L||265 L|
- MPN: GS-B680WL
Other Side by Side Fridges / Refrigerators
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