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27 questions from our users

Ian W.

Ian W.asked

668L Side by Side

Sometimes when dispensing ice, it does not stop and continues to dispense. There seems to be a fault in the switch. Is this a known fault and what can be done to rectify the situation? LG Australia.

3 answers
ajc890
ajc890

Have not experienced this problem but sounds like something you should be asking LG to correct under warranty.

Blondie246
Blondie246

I’d phone LG. They will give you the number of an authorised repairer in your area that you can phone. If it’s still under warranty they will cover the repair.

Ian W.
Ian W.

It is out of warranty.

Hayley

Hayleyasked

668L Side by Side

The freezer came with a white tray inside. But I can’t tell where it is supposed to clip in.
There are two clear shelves as seen in the picture. But an extra white one.
Any ideas?

2 answers
Blondie246
Blondie246

Yes I received that too. I don’t think it clips anywhere. I just sit it sideways on a lower shelf and put ice in it. It’s good to have back up ice container if your icemaker gets low. (Just tip ice into it once the icemaker gets full). I also sit ice creams in there as well (take the individually wrapped ice creams out the box and sit them on top of the ice, paddle pops, splice etc). Hope that’s useful to you.

ajc890
ajc890

Hi Hayley, You can use this tray (Ice Bin) as an alternative FREEZER BASKET. Have a look at page 27 of the User Manual which says: When the automatic icemaker is not used, the ice bin can be used as a freezer basket after selecting the icemaker switch to the off position. The ON/OFF switch for the IceMaker is a bit tricky to find. Hope that helps.

Vicki S.

Vicki S.asked

668L Side by Side

I’ve just received my fridge the water dispenser works , but there is no water going into the ice cube tray , what can be the issue why it isn’t filling

No answers
Michelle K.

Michelle K.asked

GS-L668PNL (Non Plumbed Ice & Water, Stainless)

Only 1 month old and was working fine. But last couple days Ice machine has only produced 5 cubes of ice? Water tank full. Still hear the ice maker noises??? What’s wrong with it?

No answers
Avel

Avelasked

668L Side by Side

Our LG fridge LG 668PNL won’t dispense ice even the ice tank is full. I tried removing all the ice and start a new but still doesn’t. You can hear the dispensing sound from the front but no ice is coming out. Please help

1 answer
Aus Bloke
Aus Bloke

While you hear the sound see if you can gently prod where the ice cubes come out, occasionally they jam up there and once freed works normal again. They may have also melted together for some reason making it too large to come out. What happens if you turn it to shaved ice instead of cubes?

Nikki S.

Nikki S.asked

668L Side by Side

We have the non plumbed fridge freezer. There is water in the dispenser but it’s not coming through the tap. Can you help

1 answer
Loumick1
Loumick1

Try removing the tank and replacing, make sure to push back as hard as you can. Sometimes it gets an airlock and can take a little while for the water to come through.

Dale W

Dale Wasked

GS-L668PL (Plumbed Ice & Water, Stainless)

Our fridge has a ice that keeps forming in the bottom of the freezer so it makes it hard to get the bottom draw out. How do I fix this

2 answers
Loumick1
Loumick1

Is your door sealing properly? We haven't had this exact issue with ours. We did have ice through the whole freezer when my kid left the door ajar though

Dale W
Dale W

Yes the doors are both sealing up properly. It seems to be a slow leak of from somewhere. It’s just trying to find where that is coming from which is the problem but thanks for your input though.

BenM

BenMasked

668L Side by Side

Even though water tank is full, it doesn't make a lot of ice .

1 answer
Loumick1
Loumick1

It does take a while to make sufficient ice initially but we find it sufficient for our needs on am ongping basis

AllanM

AllanMasked

GS-L668PL (Plumbed Ice & Water, Stainless)

About to plumb out new house does this model require a waste pipe in floor

No answers
Grant T.

Grant T.asked

668L Side by Side

My new 668l fridge makes a very loud noise at random times,why?

No answers
Grant T.

Grant T.asked

668L Side by Side

My new lg 668 l fridge makes a very loud noise at random times ,why?

2 answers
Tez
Tez

Ours makes a noise from time to time, but it is not a loud noise.
When it is making ice, there is the noise of ice falling inside.

Grant T.
Grant T.

This is not a sound of ice but a loud grinding noise. Hard to describe really but maybe from the motor.

CYNTHIA

CYNTHIAasked

GS-L668PNL (Non Plumbed Ice & Water, Stainless)

No ice been made and no water being dispenced we have filled water container numberous times and still no water or ice. Have reset ice switch . Fridge is only 2 days old. Any help?

1 answer
Tez
Tez

Hi Cynthia,
If all is turned on and it is only two days old, l would be contacting the retailer or manufacturer as it may be faulty. Can’t suggest anything else as ours has beeen working perfectly since day one. Tez

Amanda

Amandaasked

668L Side by Side

Does it have a freezer

No answers
Amanda

Amandaasked

668L Side by Side

Does the side by side lg fridge have a freezer l668

No answers
Nikki G

Nikki Gasked

668L Side by Side

We have had our fridge for over a year now and every time we use the water dispenser, it makes such a loud 'whirrrrrrrrrrr' noise until we stop using it- the same noise is heard when the fridge uses the water to refill ice tray. My husband thinks it is probably normal, however it seems to me that the volume is much more than it should be- it wakes me during the night sometimes when it is refilling the icetray. Does any one else's fridge make this same noise too?
Our crushed ice goes everywhere too so use a wide mouth glass to collect it in and then add to our drinks.
Other than this query, we have found it to be a great fridge. :)

1 answer
Coughie
Coughie

Ours makes a noise as well but I think that's just the normal mechanics of fridge. Our crushed ice goes everywhere as well, I thought that was just my bad technique ha ha

Magdalena S.

Magdalena S.asked

668L Side by Side

Can anyone tell me when refilling the water dispenser can you use tap water or must it be filtered bottled water? I have just purchased the non plumbed model.

1 answer
Peard Family
Peard Family

We just use tap but I'm sure you can use filtered. It just says not to use anything other than water in the tank, like cordial or soft drinks.

Teleika M.

Teleika M.asked

668L Side by Side

Why is my water from the dispenser not coming old cold? Is that normal?

No answers
Karen H.

Karen H.asked

GS-L668PNL (Non Plumbed Ice & Water, Stainless)

Hi
We love this fridge however when we use the ice it goes everywhere and is dangerous on tiled floors. Are we missing a piece eg shoot ????

3 answers
Peard Family
Peard Family

Ours does the same. We try using a bigger cup or I just fill a tray/container with ice and pop it in the freezer and use the ice from that. I'm not sure if this is an issue with all fridges with the ice on the front, cos this is our first fridge with this feature.

karen55
karen55

I use a deep glass or plastic mug that has a regular size mouth, not a wide mouth and the ice no longer escapes.

Karen H.
Karen H.

Thank you

karen55

karen55asked

GS-L668PNL (Non Plumbed Ice & Water, Stainless)

Can anyone tell me if the front of the crisper drawers comes off for cleaning? I get bits and pieces getting stuck in the frame of the front of the drawer and can’t move it.

No answers
Mel

Melasked

GS-L668PNL (Non Plumbed Ice & Water, Stainless)

What is the coldest temp on this fridge? I’ve pretty much tried all & it doesn’t seem very cold.

1 answer
Bec
Bec

Mine sits on 4° and is perfectly cold

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