Self-regulating moisture levels
Plumbed fridge is more costly
Reviewer Photos & Videos
Nothing but problems
Had the fridge for 20 months. The first problem happened about 4 days after the first anniversary. I must admit LG service on this occasion looked after me and the repairs were organised quickly. Worrying though that it was a computer panel issue and was replaced in 5 minutes. 3 weeks ago the fridge showed a fault on the electronic panel and after providing all the paperwork again, receipt, serial number etc I am still waiting. It took them 10 days to organise a repairer. The repairer said the fridge is irreparable as the fault lies in the elec...tronics within the frame. Now I am waiting with their off shore call centre who cannot give me a date on when I will receive a replacement. We have 3 small children and we have been living with an esky as our main food storage and shopping daily. The fact they cannot give me a date when I will receive a replacement for their faulty product is what upsets me the most. I would not recommend buying an LG fridge.
Purchased in August 2018 at Harvey Norman for $1,817.00.
Beware of Fire risk
we had house fire caused by faulty ice maker of our side by side lg fridge. there are many model numbers are at risk. beware of that please. check lg website. I wont buy lg fridge anymore.
Fault unit broke within 10 months
I purchased a new fridge from LG hoping it would be lifetime investment. My dream only lasted 11 months. Notices it started making noise, made a first call to LG on the 2nd of May. Tech came to check confirming unit is faulty needed replacement. After several phone calls LG still doesn’t confirm if they are going to give me a new fridge or credit. Terrible customer service. Promised to call back 5 times no response. I am still asking them to give an answer and today is 22nd May. Please do not ever buy lg products. Their customer service sucks. Their incompetence has forced me to go on social media to write a review
Purchased in April 2018.
Find out how LG 668L Side by Side Door GS-L668 Series compares to other Side by Side Fridges / Refrigerators
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This fridge is ok it keeps drinks cold the ice maker seems to not work all the time and my water comes out hot sometimes I’ve had to get it repaired 3 times already in one year I would not buy another like it the water coming out hot is ridiculous.
Terrible Service New LG Fridge Freezer broke down i 4 weeks
purchased a new fridge freezer LG GS-L668PNL in March 15 paid cash and it broke down in 4 weeks. Called LG terrible service, finally after 5 calls to the service team a technician has said its not repairable if they looked at repair they couldn't guarantee how long it will last. so a week has passed by and we have not received any confirmation on whats going on from LG company and when we will get a fridge freezer. All our food had defrosted we have three kids and they expected us just to wait for a phone call to confirm the faulty product whi...ch had been already provided from the technician. Finally provided with a store credit which i did not want because i wanted a refund already having to purchase another fridge to get a through so i wanted full refund. I wast able to do that they could only send the store credit to the store for them to refund us with. dealt with Jbhifi and had everything sorted asap . Requested that we received a compensation for the food lost, so received a form to complete to justify it all. Terrible service from LG considering how much we spent and paid cash.
refrigerator not cooling stays at 8C plus
repairer changed electric board in 1.5 months old appliance not sure was fixed as panel light and not beeping at temp change/confermation.bottom 2 veg drawers causing early vastige and liquifying with leak at joints of bottom two drawers.refrigerator air vent not able to feelk air comming out,closing door the other seems to open momentarily.
A fly could land on this fridge and dint it, the stainless steel on the outside is really weak. The ice compartment froze over in the first month and we could not get ice out as well. Disappointed in the weakness of the outside, no one wants a new fridge with dints all over it when it was hardly touched.
Great Fridge - Unable to locate where to purchase the optional extras (fridge is worthy of 5stars bu
I love my new fridge, however, the specifications on line indicate it includes an egg box, the manual that came with the fridge indicates this is optional. The box came with my fridge, but, the actual egg tray that would hold the eggs secure is not included. So I spoke to a "Mary" on the LG chat line, then I emailed to "Queen B" on the support line, both of these persons quoted direct from the manual and told me it was optional (mmm I'd already done that). I was then directed to the spare parts people in Australia, the egg tray is not a spare p...art. Next step I telephoned LG here in Brisbane and as it was late would have to wait for the next day for a response due to daylight saving. I also phoned the Support Line who are located in the Philippines who promised to get back to me (still waiting). LG I'm not happy with this run around I just want my egg tray. I've also noticed there are other optional parts that I may be interested in purchasing, but can you please supply my egg tray which will then complete my perfect fridge. Once I get my egg tray then and only then will I be able to provide a true and accurate rating.
Questions & Answers
Boy, I wish I had read these reviws before I purchased. We decided to go with the non-plumbed version as we weren't sure if we had plumbing available for the fridge. But the pump noise is unbearable...... it is waking us at all hours.
Can you please let me know plumbed version has a quiter pump?
Did you think to ring them for answers?
Hi received our new fridge yesterday, removed the ice dispenser (not needed) and fitted extra shelf.
Tried the cold water dispenser this morning and the water is not cold, do I need to refit the ice Dispenser?
Get an answer from our members and LG representatives
Winner of the 2018 ProductReview Award, the LG 668L features two fridges to choose from: plumbed and non-plumbed, depending on your budget and household needs. This LG Side by Side range offers similar features to other Side by Side ranges by LG, such as the LG 668L Side by Side series.
- Available in two options: plumbed and non-plumbed. Plumbed means the fridge needs to be connected to the water line by a plumber, and non-plumbed doesn’t need to be installed by a plumber, as the water is dispensed from a tank.
- Tempered glass shelves, which are stronger and more durable than ordinary glass
- Includes various compartments such as door baskets, drawers, and an egg box to keep food neat and organised
- Adjustable fridge settings via mobile LG app, so you can alter the temperature from home or remotely
- An alarm that’s triggered if you accidentally leave the door open, in order to prevent food from spoiling
What reviewers liked about this fridge:
- The voluminous size of this fridge provided plenty of space for cold foods, as well as frozen goods in the freezer compartment
- The filtered water and crushed ice features were recurring points of praise among reviewers, with many claiming they couldn’t stop coming back for more chilled water
- A budget-friendly option, the non-plumbed fridge was a suitable choice for those who were hesitant to splash out on the additional expenses of a plumbed fridge.
Points to consider:
- The plumbed fridge is $100 more expensive than the non-plumbed fridge. Plus, don’t forget to budget in the additional cost of hiring a plumber to install the plumbed fridge, which usually costs between $100 to $500.
|Category||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators|
|Dimensions||1790 x 912 x 733 mm||1790 x 912 x 733 mm||1790 x 912 x 738 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser|
|Number of Shelves||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||124 kg||124 kg||124 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Finish||Stainless Finish||Matte Black|
|Total Capacity||668 L||668 L||668 L|
|Fridge Capacity||422 L||422 L||422 L|
|Freezer Capacity||246 L||246 L||246 L|
Other Side by Side Fridges / Refrigerators
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